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I took my 2011 MBP in to the Apple Store last week. They replaced the logic board and I picked it up on Monday. Today is Thursday, just 3 days later, and I just got a video-related crash. The system totally froze and I couldn't do anything (besides move the mouse pointer). I attached a photo of the screen. After doing a hard reboot, the system is working now, but of course we know the problems will get worse and more frequent. Apple is garbage!
 

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I get the laptop back today. The flat rate repair facility replace the logic board and the battery for no cost. The laptop seems to be running much cooler than before. We will see how long the replaced logic board will last.

That's cool, my GPU has had issues, the screen has had MAJOR issues, and the battery is **** too. hopefully they'll at least fix the GPU and battery. did yours have dead pixels or image retention issues, and if so did they fix it?
 
Replacement laptop arrived.

Old laptop:
15" MBP (early 2011), 2.2GHz Quad i7, 4GB (I upgraded later to 8GB), AMD 6750M 1GB, 1650x1080 anti-glare, 500GB 7200rpm (I upgraded later to 1TB)

Replacement laptop:
15" MBP (mid 2014), 2.5GHz Quad i7, 16GB, NVIDIA GeForce GT 750M 2GB, 2880x1800 retina, 512GB flash (paid for upgrade to 1TB), usb superdrive

I went through 3 repairs, all for discrete video failures: one covered under applecare, one I paid for, and the third occurred within a month of the second so it was covered. I was about to do a fourth repair when Apple offered the replacement during a phone call to get a refund on the second repair.

I hope others with repeat laptop repairs like me get a chance for replacement.

Wow! Thats quite an upgrade. Well deserved after having to deal with all those repairs.
 
Wow. this is the sort of "repair" that i want with my mid 2012 rMBP! Have applecare still, had display replaced over a year ago, new display has several bad pixels now, SD card reader is intermittent (can reproduce), and the ubiquitous video card issue which causes intermittent freezing/restarts. would be ecstatic if i got an ivy to haswell replacement... currently have the upgraded 2.7 ghz cpu, 16gb ram 256 ssd

Dude! my SD card reader doesn't really work either, I don't know what the hell is causing it, but I didn't know it was related to this issue. honestly the entire damn thing is kinda crap
 
SD card readers aren't related. They just tend to have a similar failure rate - ie, a high one.

There'd probably be a class suit pending over those, too, only not all that many people even use the things, so...
 
I went to the Apple store yesterday, I instated the repair through the Chat option on the Apple site contact page, about a minute into the test it said the User cancelled the test when no one had done anything, and she said my screen was slightly purple amongst other issues with the screen, battery, etc. so she went over and told the manager, and that was enough to get it shipped off to the repair center. it should be back by Thursday or Friday.
 
Is this really a new thing????? I thought it had been around for some time!

I had my 15" Macbook pro mid 2011 repaired last year for a logic board issue causing graphical glitches, all for free without any apple care etc..

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Wow! Thats quite an upgrade. Well deserved after having to deal with all those repairs.

Impressive! So far my repair seems to be holding!
 
Is this really a new thing????? I thought it had been around for some time!

I had my 15" Macbook pro mid 2011 repaired last year for a logic board issue causing graphical glitches, all for free without any apple care etc..

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Impressive! So far my repair seems to be holding!


Apple are pretty good with their warranties
 
is this valid in India also ?

Hello, can some one please help me to understand if this repair service is applicable in India also. I purchased MBP in 2012 and after 6 months i started getting issue of abnormal shutdown.. I took the MBP to an apple authorised service center but due to expensive repair charge, I gave it to a local vendor to repair it. thankfully he repaired it with less price.
Now I have again started facing the same issue. Could someone please confirm:
1. if the apple repair service (stated in the forum) is applicable in India
2. I am eligible to avail this service, as last time some local vendor repaired my MBP.

thanks in advance guys.
 
So I took my late 2011 MBP 15" in for service in February of this year because of intermittent restarts. They did their usual battery of tests and after a few days told me nothing was wrong. I even showed them some of the captured screen shots where the horizontal lines appeared on the screen and would then disappear when refreshed.

Idiots!

Now I am on a business trip and the MBP finally dies for good. The screen shows horizontal lines and the computer simply freezes no matter what I tried to do. So I took it in to a local Apple Store and they said, "Yup! It's dGPU failure".

So even if they say your MBP passed all the tests, don't trust them!
 
Has anyone experienced another failure of the logic board since having it replaced under this program?

I had mine replaced about a week ago, and the screen seems to flicker now. I'm afraid it may be heading down the road of failure again.
 
Has anyone experienced another failure of the logic board since having it replaced under this program?

I had mine replaced about a week ago, and the screen seems to flicker now. I'm afraid it may be heading down the road of failure again.

Yes, 3 days after my logic board was replaced (a few weeks ago), I started getting video related crashes. I'm using gfxCardStatus to prevent that for now, but at some point I'll have to take it back in to be replaced again.
 
Yikes. That's not good. I'm going on another business trip in a week for two weeks. I hope it doesn't fail while I'm in the road.
 
I have an apt at Genius Bar. My 2012 rMBP has gotten a weird issue, screen just goes black. Sleep and wake and it comes back. Sometimes a little noise but more often just blackness. Weird thing is an external display still works at that point.

It is now repeatable, just launch Photoshop, when the main application hits the screen, instant black

Hopefully it falls under this program.
 
To fix or not to fix; that is no longer the question...

After reading about 28 pages of MR readers gpu failures continuing after having their motherboard replaced, I think I am NOT going to take my 2011 17" MBP in for repair.

I had numerous crashes and graphics glitches in the first year of use but very few since then - maybe once or twice a year for the past three years. Perhaps it has stabilize or 'burned in' - who knows. However, I'm certain that because I have the 17" model, there will be even fewer working replacement motherboards left and they may statistically be even more likely to subsequently fail.

I love my old 17" screen, so rebooting once a year from a gpu glitch is a known issue I can live with, rathering than chancing a really bad replacement board that goes casters up a few weeks later, leaving me on the replacement treadmill forever. *sigh*
 
I finally got my MacBook back today, and they've replaced basically everything: the logic board, screen, battery, SSD, wifi card, top and bottom case including keyboard and trackpad, fans, and speakers.
 
Question: My Macbook Pro 15' late 2011 has been functioning fine right up until the GPU died. However the liquid indicator under my trackpad turned red. There is no other damage, the motherboard and the rest of the Macbook look as new.

Is this one indicator that is not even near the fully functional trackpad going to ruin my repair?
 
I finally got my MacBook back today, and they've replaced basically everything: the logic board, screen, battery, SSD, wifi card, top and bottom case including keyboard and trackpad, fans, and speakers.

did you bring it into an apple store or mail in?
 
Apple's tests have been known to happily display results stating a system is fine, on a display actively corrupted by the very fault they're supposed to find. Because of their inaccuracy, and because it's not always easy to reproduce the problem when you want to show it off, anyone should consider taking video footage of it before they take their systems in for service.

When I took mine in the general test flagged the video card for additional testing. The additional test though came up as PASSED (green) even though my machine has been having lots of issues. The guy mentioned that the screen will show all sorts of strange stuff during the test but in fact it showed nothing at all... until it was done.

I have had freezes, random restarts, etc. and basically gave up and just wiped the system clean. Since then I no longer get the restarts but I get the occasional split second black screen as if a screenshot was being taken. I am also keeping my machine off things like Adobe Flash just to keep the graphics lite, but maybe I should just go back to making it work its normal load?

Funny thing is that even when I reboot in one of those safe/reinstall modes where the "Welcome" message scrolls along in various languages, there is clear distortion in the text there.

Is there any test I can run on my end to check out the video card(s) fully on my Early 2013 MBP 15"? I think the card should be replaced but according to Apple "everything is fine." Don't think I'll be buying another MBP in the future, I already replaced my wife's ageing MBA with a non-Apple laptop last week as I no longer see the point in paying top-Dollar for what is essentially just a good OS with terrible hardware...
 
is this valid in India also ?

Hello, can some one please help me to understand if this repair service is applicable in India also. I purchased MBP in 2012 and after 6 months i started getting issue of abnormal shutdown.. I took the MBP to an apple authorised service center but due to expensive repair charge, I gave it to a local vendor to repair it. thankfully he repaired it with less price.
Now I have again started facing the same issue. Could someone please confirm:
1. if the apple repair service (stated in the forum) is applicable in India
2. I am eligible to avail this service, as last time some local vendor repaired my MBP.

thanks in advance guys.

It's a global repair program so you are eligible in India.
 
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