Sadly, no. I tried. AC has to be purchased between now and September and within 60 days of the laptop purchase during this time frame.
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Apple Lowers Prices of AppleCare+ Plans for M1 MacBook Air and MacBook Pro [Updated]
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That appears to be the disconnect. Laws that mandate longer warranty is very unlikely to be free. That price is very likely passed onto the customer.
Some may be for that, I'm not. I'm for lower price...then letting me decide if I want extended coverage. Personally I just go with the 1 year MFG warranty plus Amex for the second year coverage. IME Apple products are very long lasting. And by not buying AppleCare+ for any device, I've saved enough to replace the MBA M1(the most expensive of my Apple devices). And if I am very unlucky and have 2 device lemons? That's the price for rolling the dice....
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I'm sure you're right but it doesn't hurt to try again if the amount of time between purchase of AC+ and the new pricing is reasonable (if it's been several months you're probably SOL). Just don't be one of those customers (for all of us in a customer direct job, those are the people we hate) but trying a second time is within reason, IMHO.
One never knows how much leeway is currently being given to an individual customer support team. For the second attempt maybe go into the Apple Store itself. Big companies are funny like that. One employee maybe be in World Wide Ops division and will be limited to being able to do X by that division's policy. You go the other route and you end up speaking to someone in a different division altogether with different policy. That person may be empowered with different ways to placate a customer.
"More complicated then it needs to be" could be inscribed on the archway at the corporate HQ of virtually every big company. Where it's truly applicable is when something pops up that isn't in the ordering system (like this AC+ rebate). If it isn't a predefined process in the system? Oh man, employees dealing with it at big companies are left in a state of 'hmmm, well do A, then B, then call us back and we'll do C'. They're waiting for their manager to provide guidance, that manger is waiting for guidance from their manager and so on and so on. Don't be upset with the employee, this is the bane of the big company's multi layered, red tape, rigid processes.
The upside to the big company is IF the process is defined and in the system? It's usually as simple as going to webpage A and filling in a few fields (again IF the process has been defined and the system has been adapted for it).
I now work for a small company. I can make a phone call and I'm speaking with a manager with signature authority. I can get an ok on these undefined items happen, potentially, quickly, That kind of quickness just isn't going to happen at big companies (it's one of the ways we can be better than our bigger rivals).
Warranty and insurance are two separate things. Warranty covers manufacturing defects. Insurance covers damage or loss. Car liability insurance is actually mandatory. And if I wreck my car in an accident, that's obviously not covered by warranty.
Yep. They did not communicate this to employees. The lady I spoke to had no idea about the price changes. She had me cancel the first AppleCare+ purchase and then buy it again at the new rate. She couldn’t find anything telling her about the price change.