iPhone XR Apple lying about battery life

[LeeW]

You will get exactly the length of talk time on an iPhone that Apple marketing says you do provided you follow their simple 106 step guide* on how to configure the phone before you start testing.

*Note that this will render the phone largely useless for any other activity and you will need to reset your phone to experience normal functionality once testing has been completed.

 

[Lee_Bo]

You sound upset.

Perhaps taking a company at it's word when it exists solely for the profit of it's shareholders and not the benefit of the customer is a taxing process?

Bottom line is there is a direct proportion between battery life and device use. Some days I end the day (11pm) with 20% left and sometimes I end with 30-40% left. The more I hammer on it the less battery I have left.

And when the new devices launch later this year, I encourage all of you to upgrade your devices. I plan on retiring early.

 

[I7guy]

So can someone post a screenshot of "screen time" showing the phone app running for 25 hrs?

You are never going to see that because that isn't a use case, I'm guessing, people put their phones through. 25 hours of straight talk time, no sleep, no email or browsing?

The metric by apple is great to know, but that doesn't mean they "lied".
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You will get exactly the length of talk time on an iPhone that Apple marketing says you do provided you follow their simple 106 step guide* on how to configure the phone before you start testing.

*Note that this will render the phone largely useless for any other activity and you will need to reset your phone to experience normal functionality once testing has been completed.

Exactly. It's called ideal conditions.

 

[jpn]

You mean like FAA came down on Boeing for MCAS? Or not...

i had the same reaction when i read his/her post.
i was, like, someone actually does trust the current FTC to come down on companies who do illegal actions?

 

[joeblow7777]

Companies always report their product's battery life under unrealistically ideal conditions. Laptop makers are notorious for this. If you see a laptop that claims "up to" 13 hours battery life, you can expect to get 7-8 in the real world. I'm pretty sure that they test them in low-power mode, with the screen dim, and the wi-fi off.

Literally the only exception to this I've seen are iPads. Apple says "up to" 10 hours for iPads, but every iPad I've used has exceeded that estimate with light to moderate use.

 

[snowboarder]

Companies always report their product's battery life under unrealistically ideal conditions.

Did you even read this? The point is all the other companies underestimate their battery life,
Apple is the only company lying here, up to 50%. HTC also fell below its claims by 5%,
but 5% is a minimal (test error) margin, 50% is deliberate.

 

[joeblow7777]

Did you even read this? The point is all the other companies underestimate their battery life,
Apple is the only company lying here, up to 50%. HTC also fell below its claims by 5%,
but 5% is a minimal (test error) margin, 50% is deliberate.

I understand, but the fact of the matter is that ultimately everyone's usage is different and artificial tests always have to be taken with a grain of salt. All that matters is that for me, with my regular usage, my iPhone almost always finishes the day with over 50%, so I'm not terribly concerned if a particular test says their batteries aren't up to snuff.

 

[I7guy]

Did you even read this? The point is all the other companies underestimate their battery life,
Apple is the only company lying here, up to 50%. HTC also fell below its claims by 5%,
but 5% is a minimal (test error) margin, 50% is deliberate.

I’m going to give Apple the benefit of the doubt until either corroborated or disproved. The words “up to” seem to cover their bases.

 

[Aydy]

I’m going to give Apple the benefit of the doubt until either corroborated or disproved. The words “up to” seem to cover their bases.

Until then it is just we, the users who are lying?

“Up To” & “Tested under controlled conditions” does seem to be the manufacturer standard of get out of jail free at this point. Like lying but not lying..The numbers are achievable, albeit in unrealistic user scenarios. We could likely squeeze manufacturer numbers from our batteries should we decide to use our devices under strict controlled conditions.

I guess they are not lying. They just being loose with the truth or bending predicted user patterns to prove the numbers are achievable and ultimately keep themselves in the clear. Maybe not straight up lies but intentionally deceiving is how I’d describe. Manufacturer claims tend to come with their own ‘pinch of salt’

 

[tonybarnaby]

Gsmarena is probably the best source for realistic battery life results. They show how long a phone will last on voice calls, as someone in here was asking about.

 

[smirking]

The article only mentions that iPhones fell way short against the amount of talk time Apple said the iPhones were supposed to have. I'm going to give that test the benefit of the doubt and say that it's valid. Apple may have some very interesting ways of measuring talk time like perhaps running the phone on low power mode the entire time, which wouldn't be realistic in a real world condition.

Y'know what else wouldn't be realistic in a real world condition? Talking for 25 hours.

My iPhone X doesn't actually last 25 hours talking? <<<shrug>>> I'm never going to find out for sure. The battery lasts plenty long for the things I actually do. I don't have any complaints about battery life.

It could very well be true that talk time claims for iPhones are only true "under laboratory conditions". It's also entirely possible that the other phones that all passed the talk time test with flying colors also have their own versions of this dodge and will underperform with other metrics if you tested them under specific conditions that target their weaknesses.

 

[snowboarder]

Y'know what else wouldn't be realistic in a real world condition? Talking for 25 hours.

Unless you go hiking for a week and don't want to carry two heavy powerbanks.
Something unrealistic to you might be very realistic to someone else.

It's also entirely possible that the other phones that all passed the talk time test with flying colors also have their own versions of this dodge and will underperform...

The test is very clear. A meteor hitting you right now is also "entirely possible".

 

[smirking]

Unless you go hiking for a week and don't want to carry two heavy powerbanks. Something unrealistic to you might be very realistic to someone else.

You're going to need to talk for 25 hours non-stop on that hike? You've got some serious pipes my man! Because that's what they were testing.

The test is very clear. A meteor hitting you right now is also "entirely possible".

Did you realize that I wasn't even disagreeing with you? If that Which? study is valid, it's likely that Apple was testing their phones under specific conditions. Which? said their methodology was taking the phone straight out of the box, charging them, and then running voice until they died. Apple, probably switched the phone to low power mode, turned off all networking, and dialed the volume down to a minimum before starting the voice test. So yeah, under those conditions, perhaps it is possible to get that 25 hours of talk time.

It could be technically true even if it's not realistic for most people, but as you said, something unrealistic to me might be realistic to someone else.

 

[Freakonomics101]

“The sources we used to test battery life on our phones provided us incorrect information that lead us to misinform our loyal customers. Rest assured, battery life of the iPhone is beyond anything you’d expect.”

Betcha money they’d give us an excuse similar to that.

All I ever see is playing videos until it dies. Can you link to a test just making phone calls, like this one?

Anything less than a strong signal, you’ll notice an increase in battery usage. I have a rather weak signal at my house and let me tell ya, I definitely notice a difference. No way in heck would a phone call go to even half the time Apple states for a phone call over LTE.

 

[smirking]

Anything less than a strong signal, you’ll notice an increase in battery usage. I have a rather weak signal at my house and let me tell ya, I definitely notice a difference. No way in heck would a phone call go to even half the time Apple states for a phone call over LTE

That’s different. All phones are more power hungry when signals are weak. You wouldn’t blame an automaker for poor mileage when driving uphill would you?

 

[44267547]

Seems like Apple is lying about the battery life by more than 50% (!)...

The Forbes article you listed is not a credible source, can you specifically prove Apple is lying? I mean, your thread title says ‘Apple is lying’, but can you prove it?

 

[Aydy]

The Forbes article you listed is not a credible source, can you specifically prove Apple is lying? I mean, your thread title says ‘Apple is lying’, but can you prove it?

A huge portion of everyday iPhone users can prove it to be fair, however that kind of proof is met with suspicion on these boards. Even although many of those requesting “proof” have similar Underperforming numbers themselves. The mind boggles.

 

[Freakonomics101]

That’s different. All phones are more power hungry when signals are weak. You wouldn’t blame an automaker for poor mileage when driving uphill would you?

Shouldn’t Apple factor that in though?

 

[macfacts]

After throttle gate, can't believe everything apple does.

 

[I7guy]

Until then it is just we, the users who are lying?

“Up To” & “Tested under controlled conditions” does seem to be the manufacturer standard of get out of jail free at this point. Like lying but not lying..The numbers are achievable, albeit in unrealistic user scenarios. We could likely squeeze manufacturer numbers from our batteries should we decide to use our devices under strict controlled conditions.

I guess they are not lying. They just being loose with the truth or bending predicted user patterns to prove the numbers are achievable and ultimately keep themselves in the clear. Maybe not straight up lies but intentionally deceiving is how I’d describe. Manufacturer claims tend to come with their own ‘pinch of salt’

Every manufacturer tests under ideal conditions, which is why the phrase “up to” is used. All we have to know is how the tests were done in a laboratory environment.
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A huge portion of everyday iPhone users can prove it to be fair, however that kind of proof is met with suspicion on these boards. Even although many of those requesting “proof” have similar Underperforming numbers themselves. The mind boggles.

There are reasons for underperforming phones, including but not limited to battery sucking apps like Facebook. Should Apple test with Facebook active in the background?
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After throttle gate, can't believe everything apple does.

You're belief or not doesn’t affect mine.

 

[44267547]

A huge portion of everyday iPhone users can prove it to be fair.

‘A huge portion’, Ok? The point is, battery life is highly subjective. There will never be a regulated consensus that everyone will experience the same battery life based on App usage, charging frequencies, ect. Again, feel free to provide specific evidentiary sources how Apple is lying. We can all debate battery statistics/regularities, but I would be interested to know how Apple is ‘lying’.

 

[DNichter]

I’ve always found Apple to underestimate battery life. Not buying this.

 

[willmtaylor]

50% less talk time? What magic "method" do you need to match Apple's claims?
BTW Apple is very shady about their methods, UK Consumer reports are very clear what they do.

Actually, they’re the opposite of very clear, in fact, as they’re refusing to disclose their testing methods and parameters.

 

[Aydy]

‘A huge portion’, Ok? The point is, battery life is highly subjective. There will never be a regulated consensus that everyone will experience the same battery life based on App usage, charging frequencies, ect. Again, feel free to provide specific evidentiary sources how Apple is lying. We can all debate battery statistics/regularities, but I would be interested to know how Apple is ‘lying’.

“Specific evidentiary sources”

The internet is awash with evidence to dispute apples claims. You don’t need me to prove that. You have eyes & ears.

I think most people type requesting evidence when they kinda know people either can’t be bothered, are not heavily invested in proving anything or simply don’t have the time to waste. Forums, Reddit etc will always have plenty battery issue threads. I’m sure you’ve seen some? It’s not like this is new. There are also a a truckload if YouTube reviews that whilst ultimately heap praise on the iPhone/iPad will concede that they didn’t quite get the same results apple claimed, however distant or close to is somewhat random but the evidence of this is out there. It’s strange to me you ask me to prove it when I’m almost positive you are aware battery issue threads, discussions crop up everywhere online. You act like you are discovering it for the first time.

 

[BigMcGuire]

My work is 1.5 blocks from a Verizon tower. My battery doesn’t even flinch. At home I barely have 2 bars and it drops much faster especially if I’m on lte and not WiFi. On WiFi it lasts forever.

Seems like a lot of posters here are just disagreeing for the sake of disagreeing.

I got 43mpg in my 2018 Civic overall on my trip to New Orleans and back from California. I usually get higher battery life with my light usage on my phones and laptops because I do heavy cpu items on wall power.

Apple lying is just a sad attempt at attention. Some people just love to fight.

@smirking actually agreed with one of these posters and still gets sniped at. Lol.