iPhone XR Apple lying about battery life

[snowboarder]

Dude, you have 6 phone makers tested the same way (that's why the testing method doesn't even matter).
Five of them are matching their claims, Apple is 50% lower. Call it what you want, but to me
it's very simple - it's lying.
The same way they recently "apologized" for the keyboard issues, claiming, as always "that a “small number”
of its customers are still experiencing reliability issues and failing keys". It is obviously a lie.

 

[BigMcGuire]

Dude, you have 6 phone makers tested the same way (that's why the testing method doesn't even matter).
Five of them are matching their claims, Apple is 50% lower. Call it what you want, but to me
it's very simple - it's lying.
The same way they recently "apologized" for the keyboard issues, claiming, as always "that a “small number”
of its customers are still experiencing reliability issues and failing keys". It is obviously a lie.

You still haven’t proved that they’re lying. Just because you think they are doesn’t mean they are. You’re going to have a lot of problems in life if your logic and ability to come to conclusions is limited to this level of thinking.
[doublepost=1557667535][/doublepost]

Dude, you have 6 phone makers tested the same way (that's why the testing method doesn't even matter).
Five of them are matching their claims, Apple is 50% lower. Call it what you want, but to me
it's very simple - it's lying.
The same way they recently "apologized" for the keyboard issues, claiming, as always "that a “small number”
of its customers are still experiencing reliability issues and failing keys". It is obviously a lie.

Let me help you with some reasoning skills.

My iPhone, and a lot of iPhones over the last several years have several ways of making a call. Cellphones will use more power depending on how far they are from a cellphone tower. These factors need to be taken into account when making ANY claims about battery usage when on a call.

1. How far is the phone from the tower when the call was made? On top of this, was there any obstruction from the phone to the tower? (Like a large cement building).
2. Is the phone using Voice over LTE or using older methods of making phone calls?

With these two factors, one can easily deduce several scenarios where the phone will use significantly more or less power when on a voice call.

Just because I can take an iPhone and put it 1 bar of reception away from a cellphone tower doesn't mean that the manufacturer is lying when they did their test at max reception (or better than 1 bar) from a cellphone tower. Just because I use VOLTE and they didn't, resulting in much higher call quality for me but worse battery life, doesn't mean that they were lying.

There is a HUGE call quality difference between voice over LTE and Edge Network calling. One uses significantly more battery life and uses significantly higher call quality than the other.

To suggest otherwise just makes you look argumentative and looking to prove a bias, which has become very obvious.

 

[I7guy]

“Specific evidentiary sources”

The internet is awash with evidence to dispute apples claims. You don’t need me to prove that. You have eyes & ears.

I think most people type requesting evidence when they kinda know people either can’t be bothered, are not heavily invested in proving anything or simply don’t have the time to waste. Forums, Reddit etc will always have plenty battery issue threads. I’m sure you’ve seen some? It’s not like this is new. There are also a a truckload if YouTube reviews that whilst ultimately heap praise on the iPhone/iPad will concede that they didn’t quite get the same results apple claimed, however distant or close to is somewhat random but the evidence of this is out there. It’s strange to me you ask me to prove it when I’m almost positive you are aware battery issue threads, discussions crop up everywhere online. You act like you are discovering it for the first time.

The internet is not awash in sources that disputes apples claim. The internet, however, is awash in sources with their own testing methodology.

I can't be bothered to disprove a negative, but if you are going to post a negative as if it's the truth especially from one data source, be prepared for pushback. It's all in the way this is presented.

As far as battery issue threads, hundreds of millions of phones across all manufacturers, people complain about battery life. But this has little to do with the premise that "apple lied".

 

[jeyf]

apple is telling the truth till it looks like they will loose the class action lawsuit

i have to buy all my own stuff and don't represent apple

 

[BigMcGuire]

apple is telling the truth till they loose the class action

That's when I get my $1.75 check in the mail, right?

I've been part of 3 class action suits against credit cards (I had no clue they were going on until I got a check in the mail). Every check was between $.50-$3. lol. Actually had a friend get a $50 check from some class action suit involving something.

 

[44267547]

The internet is awash with evidence to dispute apples claims. You don’t need me to prove that. You have eyes & ears..

I asked a very reasonable question. Since you have similar beliefs to the OP, and we all know Forbes isn’t a valid source, again, show me how Apple is lying based off what they said contrary to ‘threads & Reddit’ that you’re suggesting I Visit. I don’t have need/have to prove anything, I simply want to know how Apple is lying, directing me to a reddit thread is diversion.

There are also a a truckload if YouTube reviews that whilst ultimately heap praise on the iPhone/iPad will concede that they didn’t quite get the same results apple claimed, however distant or close to is somewhat random but the evidence of this is out there. .

Genuinely curious, what evidence might that be? [And please don’t defer me to a Reddit thread/board discussion, that’s not really indicative Apple is lying.]

I’m almost positive you are aware battery issue threads, discussions crop up everywhere online. You act like you are discovering it for the first time.

Again, I am highly aware of battery threads and some information is True on users battery life if there was a glitch that needs a patch, ect. But that’s not my concern, when someone says Apple is lying about battery estimation, that’s one of the most inconsistent topics, being how everyone has differing battery usage, there is _no_ definitive pattern on how users will experience the same battery life.

Alas, I don’t believe the article posted by the Op and nothing proves Apple is lying.

 

[Aydy]

The internet is not awash in sources that disputes apples claim. The internet, however, is awash in sources with their own testing methodology.

I can't be bothered to disprove a negative, but if you are going to post a negative as if it's the truth especially from one data source, be prepared for pushback. It's all in the way this is presented.

As far as battery issue threads, hundreds of millions of phones across all manufacturers, people complain about battery life. But this has little to do with the premise that "apple lied".

I’m not referring to “Sources” I am referring to we. Iphone users. Does anecdotal evidence count for nothing nowadays. Must everything be referenced and sourced? Also, reference & sources can be bought and paid to suit any agenda in our day & age and would trust them as far as I could throw the majority. I trust in forum communities when there are obvious patterns relating to any given particular issue. In my experience Forum communities have no agenda, other than to seek others, be it advice, piece of mind and or potential diagnosis of issues that in turn can be productive in allowing users to feel they are in good company and not alone with particular issues.

I don’t need sources to understand I have a battery issue. I see others have it and am confident it will be rectified in future updates. What does cause me to meltdown slightly is when people ask for sources asking me to prove myself. When others (like yourself) appear to have zero issues and who have distrust of anyone who does. With all due respect, I have low tolerance for those who appear to be a part of online communities solely to defend a manufacturer from any semblance of criticism. There are appreciation threads a plenty for that.

 

[BigMcGuire]

I’m not referring to “Sources” I am referring to we. Iphone users. Does anecdotal evidence count for nothing nowadays. Must everything be referenced and sourced? Also, reference & sources can be bought and paid to suit any agenda in our day & age and would trust them as far as I could throw the majority. I trust in forum communities when there are obvious patterns relating to any given particular issue. In my experience Forum communities have no agenda, other than to seek others, be it advice, piece of mind and or potential diagnosis of issues that in turn can be productive in allowing users to feel they are in good company and not alone with particular issues.

I don’t need sources to understand I have a battery issue. I see others have it and am confident it will be rectified in future updates. What does cause me to meltdown slightly is when people ask for sources asking me to prove myself. When others (like yourself) appear to have zero issues and who have distrust of anyone who does. With all due respect, I have low tolerance for those who appear to be a part of online communities solely to defend a manufacturer from any semblance of criticism. There are appreciation threads a plenty for that.

These days I have less faith and trust in forum communities. It is extremely popular to complain, bash, and assume guilty until proven innocent. Macrumors has become difficult for me to frequent because of the relentless "Apple is dying, Tim Cook is the death of Apple" threads and complain about every little thing. How dare you like Apple and have no problems with it!

My 2017 MBP and my wife's 2017 MBP and others in education have had 0 problems. That does not invalidate our experiences just because we don't have problems. The premise that you have to have problems to be valid is a fallacy.

I've spent decades on Internet forums and I don't trust them more/less than news articles which obviously have a focus of gaining attention (readership).

My wife and I get the same phone all the time. My wife had a 6s+ with a horrific failing battery. Her 6s+ would last 30-40% as long as mine, randomly shut off all the time, and showed on coconutBattery to have a failing battery. When we took it into Apple they said it was "green" and refused to do anything. I had to insist on paying the $79 battery replacement. Months later I get a $50 refund from Apple when the 6s battery fiasco became public.

I'm not an Apple apologist. However, at the same time, our (wife and I) battery experience with our 6+, 8+, and Xs Max have been stellar.

Distrusting someone just because they don't have issues is not logical in my opinion. I didn't have issues with my 6s+ but my wife did. Did that invalidate either of our experiences? No.

I originally came to Macrumors to share my liking of Apple products with other forum users. If you have a low tolerance for anyone who appears to be apart of a Macrumors forum to defend their liking of a product you're going to be clashing with a lot of Macrumors members - as it appears you are.

 

[Aydy]

I asked a very reasonable question. Since you have similar beliefs to the OP, and we all know Forbes isn’t a valid source, again, show me how Apple is lying based off what they said contrary to ‘threads & Reddit’ that you’re suggesting I Visit. I don’t have need/have to prove anything, I simply want to know how Apple is lying, directing me to a reddit thread is diversion.



Genuinely curious, what evidence might that be? [And please don’t defer me to a Reddit thread/board discussion, that’s not really indicative Apple is lying.]



Again, I am highly aware of battery threads and some information is True on users battery life if there was a glitch that needs a patch, ect. But that’s not my concern, when someone says Apple is lying about battery estimation, that’s one of the most inconsistent topics, being how everyone has differing battery usage, there is _no_ definitive pattern on how users will experience the same battery life.

Alas, I don’t believe the article posted by the Op and nothing proves Apple is lying.

I have not said apple have lied? Their battery predictions have not met my own anecdotal evidence. That’s expected. As I mentioned earlier, I would never expect to find results any manufacturer claims. Controlled environment testing is never going to translate to real world usage in my experience. A rough estimate, yes but not consistent with my particular usage. Does that mean apple (or any other manufacturer) have lied? Absolutely not and nor did I say so

 

[BigMcGuire]

I have not said apple have lied? Their battery predictions have not met my own anecdotal evidence. That’s expected. As I mentioned earlier, I would never expect to find results any manufacturer claims. Controlled environment testing is never going to translate to real world usage in my experience. A rough estimate, yes but not consistent with my particular usage. Does that mean apple (or any other manufacturer) have lied? Absolutely not and nor did I say so

I think the lying comments are directed at the OP who is still insisting that Apple is willfully lying. So you two agree about that (as do I).

 

[I7guy]

I’m not referring to “Sources” I am referring to we. Iphone users. Does anecdotal evidence count for nothing nowadays. Must everything be referenced and sourced? Also, reference & sources can be bought and paid to suit any agenda in our day & age and would trust them as far as I could throw the majority. I trust in forum communities when there are obvious patterns relating to any given particular issue. In my experience Forum communities have no agenda, other than to seek others, be it advice, piece of mind and or potential diagnosis of issues that in turn can be productive in allowing users to feel they are in good company and not alone with particular issues.

I don’t need sources to understand I have a battery issue. I see others have it and am confident it will be rectified in future updates. What does cause me to meltdown slightly is when people ask for sources asking me to prove myself. When others (like yourself) appear to have zero issues and who have distrust of anyone who does. With all due respect, I have low tolerance for those who appear to be a part of online communities solely to defend a manufacturer from any semblance of criticism. There are appreciation threads a plenty for that.

That a blanket statement was posted, means it was just begging to be challenged. In that case anecdotal information, at least in my opinion, counts for nothing, Op made a claim based on an article. Can the information be verified or disproven? If the information is not verifiable is op is stating an opinion and not a fact? If an opinion, and I misread it, mea culpa.

Everything else in your post has nothing to do with the original premise. It's great you have a trusted source to turn to when diagnosing battery issues and that you are astute enough to know when your phone has a battery issue. The premise is not about zero issues, it's specific to the thread stating "apple lied about battery life", fact vs "did apple lie about battery life". It's also not about defending a manufacturer, but no case has been stated that either apple lied or their results are made up.

So with all due respect, most of your post does not address the topic at hand.

 

[44267547]

I have not said apple have lied?

As BigMcGuire mentioned, the OP stated Apple was lying, I’m asking if they are, then how does one prove this? (Being there are tangents you’re basically coinciding with the OP on.)

Does that mean apple (or any other manufacturer) have lied?

Apple never lied, that’s why the OP won’t/can’t provide a valid source indicating they did. I ask, because when someone makes a claim, then it needs a citation indicating how Apple lied. It’s a really simple question, but it makes it very difficult to answer when there is no evidence Apple lied about anything. (Especially when it comes from Forbes.)

 

[Aydy]

These days I have less faith and trust in forum communities. It is extremely popular to complain, bash, and assume guilty until proven innocent. Macrumors has become difficult for me to frequent because of the relentless "Apple is dying, Tim Cook is the death of Apple" threads and complain about every little thing. How dare you like Apple and have no problems with it!

My 2017 MBP and my wife's 2017 MBP and others in education have had 0 problems. That does not invalidate our experiences just because we don't have problems. The premise that you have to have problems to be valid is a fallacy.

I've spent decades on Internet forums and I don't trust them more/less than news articles which obviously have a focus of gaining attention (readership).

My wife and I get the same phone all the time. My wife had a 6s+ with a horrific failing battery. Her 6s+ would last 30-40% as long as mine, randomly shut off all the time, and showed on coconutBattery to have a failing battery. When we took it into Apple they said it was "green" and refused to do anything. I had to insist on paying the $79 battery replacement. Months later I get a $50 refund from Apple when the 6s battery fiasco became public.

I'm not an Apple apologist. However, at the same time, our (wife and I) battery experience with our 6+, 8+, and Xs Max have been stellar.

Distrusting someone just because they don't have issues is not logical in my opinion. I didn't have issues with my 6s+ but my wife did. Did that invalidate either of our experiences? No.

I originally came to Macrumors to share my liking of Apple products with other forum users. If you have a low tolerance for anyone who appears to be apart of a Macrumors forum to defend their liking of a product you're going to be clashing with a lot of Macrumors members - as it appears you are.

I’ve been away from this forum for a few years now. I only started posting again today while debating keeping or returning my Xsm. For some reason I ended up in this thread and defended the OP. I thought it only a casual response but It’s been downhill since I should stay away tbf. Everybody is always seeking “proof” show me sources, prove this, prove that etc. Nobody’s word counts for anything no more. I didn’t begin the discussion and have nothing to prove. I’m positive these interactions are in part the reason I keep switching to other platforms who in turn have their own loyalties. It’s all a bit tedious if I’m honest.

 

[BigMcGuire]

I’ve been away from this forum for a few years now. I only started posting again today while debating keeping or returning my Xsm. For some reason I ended up in this thread and defended the OP. I thought it only a casual response but It’s been downhill since I should stay away tbf. I’m positive these interactions are in part the reason I keep switching to other platforms who in turn have their own loyalties. It’s all a bit tedious if I’m honest.

Tedious indeed. Life is short. I prefer to be happy and I’m terrible at it. Lol. Best wishes in your travels.

 

[macfacts]

... 1. How far is the phone from the tower when the call was made? On top of this, was there any obstruction from the phone to the tower? (Like a large cement building).

Tower distance doesn't matter cause the various phones in the test would be all the same distance from the tower. Like car mileage would be affected by going up hill but doesn't matter if all the cars in a test were going uphill.
[doublepost=1557681300][/doublepost]

As BigMcGuire mentioned, the OP stated Apple was lying, I’m asking if they are, then how does one prove this? (Being there are tangents you’re basically coinciding with the OP on.)
...

A screenshot of screen time showing the phone app running for 25hrs or 12 hrs with the battery near empty.

 

[I7guy]

Tower distance doesn't matter cause the various phones in the test would be all the same distance from the tower. Like car mileage would be affected by going up hill but doesn't matter if all the cars in a test were going uphill.
[doublepost=1557681300][/doublepost]

A screenshot of screen time showing the phone app running for 25hrs or 12 hrs with the battery near empty.

At any rate Apple says “up to”, which clearly means YMMV. I’m sure Apple can back up how it did the test, but with that disclaimer in the website one can’t prove a disclaimer wrong.

 

[BigMcGuire]

Tower distance doesn't matter cause the various phones in the test would be all the same distance from the tower. Like car mileage would be affected by going up hill but doesn't matter if all the cars in a test were going uphill.

Really? That’s assuming all the phones used the same cellular service / tower. AT&T where I work is non existent. Same for T-Mobile. Tower distance definitely matters...

 

[macfacts]

Really? That’s assuming all the phones used the same cellular service / tower. AT&T where I work is non existent. Same for T-Mobile. Tower distance definitely matters...

I find it very unlikely someone testing these would use multiple cell carriers vs 1 cell carrier/sim

 

[smirking]

Shouldn’t Apple factor that in though?

I don't think anyone else factors that in. Back to the fuel mileage analogy... nobody's going to advertise that their car gets only 1/2 of expected fuel mileage if you drive it very hard. They do break down their mileage into city/highway though. Maybe phone makers could release a similar city vs highway driving estimate like with cars, but you said your signal is terrible. Your expected performance would still fall well short under a similar city/hwy phone mileage rating. You'd still be unhappy.

I agree with you that I'd really like to know these things before I buy a phone, but there are a million and one things that I should know before I buy a phone. You could just as easily make it even harder for consumers to understand what they're buying by flooding them with too much info. For something as elemental as your phone not lasting as long when it has to work harder to hunt for a signal, I think that's something that falls on the consumer to figure out.

 

[TooMuchChocolate]

.

 

[smirking]

I think the lying comments are directed at the OP who is still insisting that Apple is willfully lying. So you two agree about that (as do I).

I think the OP would get more sympathy if he simply acknolwedged that other people have a point too, but he seems to be of the tack that "we can't both be right or even right-ish so you must be wrong." I think a lot of the MacRumors conversations matches this description.

In the OP's defense though, some of the pushback he got seemed to be more forceful than reasonable. Then again, if you claim that you're being lied to out of malice (when it's not so simple), you should probably expect an blunt response.

The funny thing is that a lot of the commenters I feel compelled to push back against aren't even people I totally disagree with. To be totally honest, some of the time they're people I would otherwise be sympathetic for if not for the "I am but a helpless and blameless victim of the man" vibe they're putting out.

 

[bushman4]

Apple basis their battery life estimates on a mix of user activities. If your usage differs from what Apple says your battery life will vary
Some activities such as listening to music take less battery than for instance surfing the web

 

[44267547]

Apple basis their battery life estimates on a mix of user activities. If your usage differs from what Apple says your battery life will vary
Some activities such as listening to music take less battery than for instance surfing the web

They base their battery estimates in laboratory controlled conditions & outside environments with ‘user feedback’ I think is what you mean to say. Before an iPhone is even released, they will send out ‘unit devices’ for testing/evaluation and then they will bring the phones back for battery statistics to determine what each user use experienced with their phone.

 

[smirking]

Apple basis their battery life estimates on a mix of user activities. If your usage differs from what Apple says your battery life will vary
Some activities such as listening to music take less battery than for instance surfing the web

The claim that's in contention isn't general battery life. It's talk time. The OP is unhappy that a study done by a consumer watchdog group in the UK found that Apple's claim to have up to 25 hours of talk time for an XR was off by almost 50% when tested under their conditions.

 

[Mr.Blacky]

According to Apple's website, they are using VoLTE for their latest testing. And as far as I know, VoLTE is saving a good amount of batterylife.