Apple Makes $29 Battery Replacements Available Immediately for iPhone 6 and Newer

Discussion in ' News Discussion' started by MacRumors, Dec 30, 2017.

  1. Rogifan macrumors P6


    Nov 14, 2011
    Of course no one knows how this really works but will still bloviate as though they know exactly what’s going on and what Apple’s movtives were. And of course it’s always to screw people over and provide a horrible customer experience because apparently in the eyes of some, Apple customers like crappy experiences and that keeps them coming back to buy more Apple products. I have yet to see anyone explain though how a poor customer experience keeps customer retention high. Which leads me to believe these people think Apple customers are stupid or lemmings or iSheep. There’s no other way to explain it.
  2. Vytas Vytautas Suspended

    Dec 24, 2017
    I'd like to know that as well.
  3. Piggie macrumors G3


    Feb 23, 2010
    Anyone wonder what this is going to do to the 2nd hand market?

    Will people want a phone with no battery issues?
    Or a phone that's not been "opened up / repaired"
    Or will people want one that's just had a new battery fitted?

    I may be alone here, but I don't like the idea of buying something after it's been opened up.
    But I guess if it's done by Apple and has a warranty than that's ok.

    Can't have helped anyway.
  4. Kendo macrumors 68000

    Apr 4, 2011
    Why can't those who paid for AppleCare get this for free?
  5. neutralguy macrumors 6502a

    Jun 5, 2015
    That I agree. But I see all the basic apps are slow too.. including imesaage, WhatsApp, mail.. all of them take couple of seconds to respond back to any action.
  6. mi7chy macrumors 601


    Oct 24, 2014
    If you were falsely denied a battery replacement from Apple and were forced to go 3rd party then you have legal recourse. You should pursue compensation from Apple if not join class action.
  7. DoYouLikePie? macrumors member


    Aug 26, 2015
    That's all you have? Pretty poor defense Lmao.
  8. themastermind macrumors member


    Nov 11, 2014
    Knoxville, TN
    Absolutely, if the facts given are correct and can be backed up (with a receipt for the replacement, properly dated, etc.), then he does in fact have a valid claim that could see compensation.
    --- Post Merged, Jan 2, 2018 ---
    My first gen Apple Watch has recently mysteriously slowed down and stopped checking my heart rate every 10 minutes (did this fine before). <scratches head> I wonder if these slow down tricks go beyond the iPhone?
  9. WLS macrumors 65816

    Jul 10, 2008
    I did not know it used a smaller/weaker battery. That alone makes it more likely to need a replacement sooner than expected. I will use the Apple supplied battery test when it is available and see if I need to use the replacement offer.
    Not sure if they actually do replace the battery or just send you another one. Having to send my phone in and be worked on for an unknown time while I have no phone is not acceptable.
  10. Keebler macrumors 68030

    Jun 20, 2005
    Ok. I didn't realize it would cause sudden shutdowns. I thought the issues just slowed down battery performance, but didn't kill the battery outright.
  11. afd macrumors 6502a

    Apr 12, 2005
    I’ll try again to get them to replace battery then see how phone is. Simple tasks like choosing the sound output is extremely laggy.
  12. AppleCorei7 macrumors newbie


    Jan 9, 2015
  13. justperry macrumors G3


    Aug 10, 2007
    In the core of a black hole.
    Simple answer, No.
    iPads batteries are much larger, they also might have multiple cells in parallel to deliver more current when the iPad needs it.
    There are no issues with iPad batteries.
  14. WhiteSoxMan macrumors newbie


    Oct 3, 2017
    How do we request a refund? Go back to the Apple store?
  15. jpine macrumors 6502

    Jun 15, 2007
    Not sure why I'm even responding to this, but think of it this way. I have a 21 year old pickup truck. I like my truck. So far, I see no compelling reason to replace my truck. If someone backs into my truck, I "deserve" to have his or her insurance pay for fixing my truck, regardless of how old it is, with no out-of-pocket expense on my end.
  16. bmark macrumors regular

    Feb 23, 2013
    Keep drinking the Apple Kool-aid, maybe it can help your grammar skills!
  17. Vytas Vytautas Suspended

    Dec 24, 2017
    Very good drink, cheers.
  18. rjp1 macrumors regular

    Mar 27, 2015
    That doesn’t explain why brand new phones were experiencing the shutdown issue at 50%. We had 2 that did it and they were both outside the serial numbers of the affected devices. I knew then there was a hardware flaw. They should have done a recall and fixed it long ago. This is just continuing the cover up.
  19. Abazigal macrumors G3


    Jul 18, 2011
    I don’t think there is anything Apple can do to physically fix the phone at this juncture. My impression is that they are working towards this (such as designing their own power management chips), but this is a long-term solution which won’t be available anytime soon.

    Call it buying time, working around the problem, shirking their responsibility if you must. In the meantime, the software patch will have to suffice.
  20. 3lite macrumors 6502a


    Nov 7, 2011
    What the hell are you talking about?
  21. ikramerica macrumors regular

    Apr 10, 2009
    Although I like my iPhone 7+, I only bought it because my 6 was having various shutdown issues that apparently were known to Apple and could have been solved by a new battery. Heck, I even would have been okay with the throttling if it meant the phone was useable and reliable, but at the time, the OS hadn't been "optimized" to even do that.

    So how does offering a $29 battery help me now?
  22. jdsingle macrumors regular

    Oct 28, 2011
    I agree on the notification/transparency. We really were under the impression that iOS 11 is just a POS OS, not that it was driven by our 2+ year old phones.
  23. cmaier macrumors G4

    Jul 25, 2007
    Apple NEVER said they were going to make 50 million of anything. The story is ********, and is repeated with every product cycle. It always turns out that apple outsells the dire stories.
  24. rjp1 macrumors regular

    Mar 27, 2015
    Yeah, I don't think it gets fixed. Honestly, I'm surprised they aren't doing free battery replacements to keep it from escalating.
  25. cmaier macrumors G4

    Jul 25, 2007
    How many times in the last decade has that happened?

    Versus how many quarters have analysts claimed Apple had fallen short of some imaginary goal, and then it turns out they didn’t?

    I’m simply playing the OVERWHELMING odds.

    And when you resort to personal attacks like you just did, it proves you don’t know what you are talking about.

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