They are reading the same battery statistics. Cycle count and battery capacity is something you get from the battery 'firmware', whoever is reading this will get the same value back.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple Makes $29 Battery Replacements Available Immediately for iPhone 6 and Newer
- Thread starter MacRumors
- Start date
- Sort by reaction score
I didn't see anyone else reply yet. You were not quoted for labor, you had be quoted for 2 things: battery replacement and phone replacement ("full repair").
If you were told otherwise by the "genius", they were wrong. $99 included the few minutes of "labor".
I though this was for phones no longer under warranty? Anyway if Apple runs diagnostics and says your battery doesn’t need to be replaced why would you replace it? Unless your suggesting Apple’s diagnostics are faulty or they’re lying to you? If someone was so certain they had a bad battery that needed to be replaced but a store employee said no I have a hard time believing Apple wouldn’t replace it if the customer put up a big enough fuss. Also I’d love to know how many instances there are of Apple refusing to replace a bad battery. My guess is it’s pretty rare.
You have not been reading these forums ?
To answer your question, Apple has refused to replace the batteries of many members here, many have posted on these threads, and second part, people with phones that have passed the battery test are getting throttling .
Why does a customer have to put up a big fuss? This is Apple, 97% customer satisfaction....
Now do you see the issue ?
[doublepost=1514663423][/doublepost]
It still uses the battery for power. Even when connected to mains
Of course, Apple will keep on offering to change your battery for the normal $79 fee if it doesn‘t fall into the „failed/replace“ status (yet) - and therefore not causing any throtteling, but "only" less hours usetime before having to charge again - if you wish to. What are you smoking? As written above, they would gladly take your $79 even if your battery was still 99% healthy if you (moronically) insisted to have it changed. No need to fail the health diagnostic test for this, you are simply wrong.
And: No, iPhones are NOT throttled if the battery already shows significant signs of wear, but still is within the specifications of "healthy".
Last edited:
Apple has already stated that benchmark software will trigger the throttling because it intentionally loads up the CPU to it's highest levels and creates the peaks/valleys in power draw that the safety mechanism is meant to smooth out.
This is a company that's running scared. They should be! They're hoping people will replace their batteries and not ask critical questions like: Why did iPhones shut down in the first place? Why is Apple really slowing down the speed of iPhones with somewhat degraded batteries?
If anyone gets a refund on a previous replacement would you let me know by quoting this post?
I had an iPhone 6 have a battery repair about 6 weeks ago but AppleCare wouldn’t offer any pro-data discount now that it’s cheaper. (Called earlier today)
I had an iPhone 6 have a battery repair about 6 weeks ago but AppleCare wouldn’t offer any pro-data discount now that it’s cheaper. (Called earlier today)
So you’re saying Apple is lying when they say the battery doesn’t need to be replaced? In the second instance if my battery was fine and I could prove that the software was throttling the device anyway I wouldn’t leave the store until they could explain what was happening and why and if they said there was nothing they could do I would demand they replace my phone. For sure if I was under warranty/had Apple Care. Just curious though, how are people determining that their phone is being throttled? If they’re using some benchmarking app what if the app itself is causing the throttling? According to post #109 apparently Apple says benchmark software will cause phone to throttle.
Last edited:
I hadn't paid much attention to this evolving story for the past couple weeks.
But for fun... I just ran Geekbench 4 on my 2-year-old iPhone 6S Plus with its original battery at 100% charge and still plugged in.
I got 2566 single-core and 4410 multi-core.
Those numbers line up with another user who tested after they installed a brand-new replacement battery.
Is that good? Or do I need to do other tests? Perhaps unplugged? And at various battery levels?
Thanks in advance.
But for fun... I just ran Geekbench 4 on my 2-year-old iPhone 6S Plus with its original battery at 100% charge and still plugged in.
I got 2566 single-core and 4410 multi-core.
Those numbers line up with another user who tested after they installed a brand-new replacement battery.
Is that good? Or do I need to do other tests? Perhaps unplugged? And at various battery levels?
Thanks in advance.
I hadn't paid much attention to this evolving story for the past couple weeks.
But for fun... I just ran Geekbench 4 on my 2-year-old iPhone 6S Plus with its original battery at 100% charge and still plugged in.
I got 2566 single-core and 4410 multi-core.
Those numbers line up with another user who tested after they installed a brand-new replacement battery.
Is that good? Or do I need to do other tests? Plugged and unplugged? And at various battery levels?
Thanks in advance.
You need to do a test unplugged and another when battery is let's say 30%-25%
... just to be sure
You need to do a test unplugged and another when battery is let's say 30%-25%
Awesome... thanks!
How come the 5S is not included? We have two, both under 18 months old, and both randomly shut down when battery is at 30% - and this has been especially troublesome this winter in cold weather it seems.
I’m sure people will be in denial and cry “conspiracy” when I say that my iPhone X will be my last Apple product. I am convinced this was just done to force people to upgrade rather than assist dying batteries as they claim.
This is just another shady practice (remember http://www.deccanchronicle.com/tech...ed-for-forcing-users-to-upgrade-to-ios-7.html, internal emails show the shady nature of how they go about things - zero communication with consumers, pretending it was a “bug”). Some people still defend that...
Meh, iOS hasn’t been as good to me since the 4S days anyway, that wasn’t perfect but my 6,6s and 7 were far from a great user experience. Their 2016 MacBook lineup also ruined that line of business for me (sold my 2014 rMBP for a 2016, which I ended up returning...). It’s not even about the money anymore, I earn £500 a day. I moved from Android and accepted the walled garden, with less features than the competition on the grounds of a better experience and stability. The latter is no longer true.
This is just another shady practice (remember http://www.deccanchronicle.com/tech...ed-for-forcing-users-to-upgrade-to-ios-7.html, internal emails show the shady nature of how they go about things - zero communication with consumers, pretending it was a “bug”). Some people still defend that...
Meh, iOS hasn’t been as good to me since the 4S days anyway, that wasn’t perfect but my 6,6s and 7 were far from a great user experience. Their 2016 MacBook lineup also ruined that line of business for me (sold my 2014 rMBP for a 2016, which I ended up returning...). It’s not even about the money anymore, I earn £500 a day. I moved from Android and accepted the walled garden, with less features than the competition on the grounds of a better experience and stability. The latter is no longer true.
I hadn't paid much attention to this evolving story for the past couple weeks.
But for fun... I just ran Geekbench 4 on my 2-year-old iPhone 6S Plus with its original battery at 100% charge and still plugged in.
I got 2566 single-core and 4410 multi-core.
Those numbers line up with another user who tested after they installed a brand-new replacement battery.
Is that good? Or do I need to do other tests? Plugged and unplugged? And at various battery levels?
Thanks in advance.
I'm similar on Geekbench on my same vintage 6S Plus at full charge. I also ran it at 37% charge and it showed throttling, no doubt in part to the tests themselves. Coconut shows 79.5% design capacity.
I'm not experiencing any noticeable difference (perceived anyway) of doing my normal things - browsing, videos, air play to Apple TV, calls, email, texts, etc regardless of the charge level.
Good. I wish more people would just buy something else rather than constantly complaining on forums like this. Put your money where your mouth is.
I am seriously considering going to an Android phone... the only things holding me are iMessage and Facetime lock-in (friend and family tech support is easier)
Yeah... the reason I didn't pay too much attention to this story was because I didn't notice any huge slowdowns in my daily use. The phone works fine for me!
I just ran Geekbench because I was curious.
I will take the advice and run Geekbench when my battery is lower.
Thanks!
In the UK, WhatsApp is so prevalent so i wont really be affected.
You used the word lying, I'm saying that there is discrepancy between the battery test and iOS , from what members have reported on this topic .
You really have not followed this have you? Just a quick summary, geekbench saw a sudden change in recorded scores , which corresponded to 10.2.1 , bit of analysis and we are here today, with apple admitting they added throttling. Apple have admitted it.....
Let me help you ..... a benchmarking tool can cause throttling, only if the device heats up, thermal throttling , that is not what is happening here, actually thermal throttling becomes a non issue, due to the CPU being throttled
[doublepost=1514664877][/doublepost]
The 6S is second gen.