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What a blunderbuss Apple has become under the money-grasping Tim Cook.

He's had his chance to prove himself and failed the test. He needs to resign as CEO and revert to his role as COO, which he performed very well.
Ben, I'm not sure if your post was sarcasm or not but while nobody is perfect Cook had the biggest iPhones sales in history under his radar. He brought out the large screen iPhones that Jobs refused to do. So much so that Samsung is doing everything they can to screw Apple in sales and get the public to recognize their Galaxy phones which aren't selling very well.
With the iPhone being the biggest consistent revenue stream for Apple I would say Cook's job as CEO is very secure with his board members.
 
This is why people still want to own their music. All this cloud stuff can go down down down the drain. How is it just about EVERY other music service can stay up? Pandora has never once been down for me in almost 10 years. Apple might just need to throw in the towel on cloud services. They never can get them right.

It is shocking that smaller companies like Pandora have virtually no downtime like you said, but Apple struggles.

This isn't a complicated web service like keeping millions of iCloud notes in sync, or design countless iMessages. This is a stream. Even that Apple don't seem to be able to get right.

I wonder why?
 
What a blunderbuss Apple has become under the money-grasping Tim Cook.

He's had his chance to prove himself and failed the test. He needs to resign as CEO and revert to his role as COO, which he performed very well.

While I agree that services was always their weakness, (So, I don't subscribe to any) one cannot expect perfection.
Messias Jobs had his fair share of blunders. I don't see anybody who could replace Cook and I believe he obviously still has a big hand in operations.

An Apple outage of any kind is not a significant event in our lives. If everything was that easy everybody would be doing it.

I can tell you from personal experience that once a friend of mine was upset with Time Warner for days for his cable not working. They checked and checked and couldn't find why.
Eventually it turned out that a mouse had bitten through a cable in a really hard to notice and inaccessible spot.

Since we do not even know the reason for the outage blaming Apple or Cook is not fair.
 
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Would this explain the 'Next Up' bug? I add songs to Next Up and my phone just ignores it and plays something else.

Or is that the iOS 9 public beta?
 
Apple seems to have an aversion to the cloud.

Perhaps it's because they're based in drought-stricken California, which also has an aversion to clouds. :p
How do you know so much about California when you live in England? :D

Guess you haven't heard about the recent major rain storms that have been going on in Southern California. Yep, big rain storms in the middle of July.
 
Meanwhile, Spotify is working great!
Actually you're right. It is working great. Perhaps because Spotify is just a music streaming company. They don't create smartphones, computers, portable music players and TV set top box devices that work with cloud storage as well as managing cloud storage. ;)
 
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What a blunderbuss Apple has become under the money-grasping Tim Cook.

He's had his chance to prove himself and failed the test. He needs to resign as CEO and revert to his role as COO, which he performed very well.

Are you kidding

Solid updates to all existing product lines.
New category which outsold the competition, and outsold the iPod/iPhone/iPad launches. Said product also has highest customer sat rating of any new Apple product.
Stock has doubled in value since he took over.
Revenues have grown incredibly since he took over.

Since all you do is moan about Apple, why are you here?
 
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Or, acquire a company that can
and then ruin it like they did with
How embarrassing. When does Eddy get taken to the woodshed over Apple's poor internet services?
After Ive will be taken there for ugly iOS and OS X redesign. And for ugly iPhone 6.
And after whoever responsible for dumb Apple watch launch will be taken there. And Cook for releasing mediocre and slow product to the market.
 
and then ruin it like they did with

After Ive will be taken there for ugly iOS and OS X redesign. And for ugly iPhone 6.
And after whoever responsible for dumb Apple watch launch will be taken there. And Cook for releasing mediocre and slow product to the market.
"Ugly" designs are subjective. Services going down are not.
 
There hasn't been a single day, this service worked flawlessly here in Germany..

I have to disagree on that as I'm listening to it quite a lot (if not once again way too much hip-hop is being played).

Yet there's room for improvement of course, but for a new service with this extrem coverage it performs quite well. Even compared to other cloud services introduced by Apple back in the past.
 
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Still can't download anything from iTunes. They caught me right in the middle of a clean install and was downloading some music from iTunes Cloud connection.

App store finally got iMovie re-installed, but nothing else is working for me. Getting error # 5556 no matter what I try.
 
Apple can't even get their own app icons consistent. Don't expect their cloud services to.
 
I wouldn't qualify Beats1 as a failure based on scattered technical issues but Apple should probably quietly drop the slogan "Always on". They're clearly not capable of delivering on that very bold claim.

That said, I really like what they're doing with Beats1 and I hope that they figure out enough redundancies to be able to live up to their "Always on" claim and then go on to expand to Beats2. It'll be good to have multiple stations to switch between if you don't like what's currently on. I'd also like to see a talk radio station.
 
Web Services needs to be taken out from under Eddy Cue's management and made its own tentpole, and given the appropriate amount of budget and resources to make their services top-tier. This has got to stop, and frankly, this is totally on Tim Cook for letting this continue. Eddy Cue obviously doesn't care enough to fix it.
 
But I think it's important to give Apple credit where it's due and call them out when they suck at something rather than mindlessly follow them. Eddy Cue either needs to be booted, Forstall-style, or Cook needs to figure out how to make him do his job right. I know that it's a lot to get right and they have millions of customers to please, but, well, that's part of the job description.

Absolutely right.

Someone said Apple have trouble hiring talent because Google hires all the web experts, but Facebook doesn't seem to have any trouble, so it can't be that. If no one was good at web services but Google, this would be the explanation.

At Apple's core, it's a hardware and software company. If it can truly master services under Tim Cook (and be conidered as highly as Google with web services) that would be a heck of a legacy for Tim to leave.

Given that Tim seems to be the man who led Apple as it became a company that can 'walk and chew gum at the same time' I'm sure Apple could get good at web services without losing its ability to make great hardware and software.
 
Web Services needs to be taken out from under Eddy Cue's management and made its own tentpole, and given the appropriate amount of budget and resources to make their services top-tier. This has got to stop, and frankly, this is totally on Tim Cook for letting this continue. Eddy Cue obviously doesn't care enough to fix it.

Id go further than that. Not just one tentpole for 'web services' but group similar web services together.

So maybe: Online Stores (including iTunes, App Store, Apple Music, iBooks, apple online store etc); iCloud (data syncing, iCloud drive, CloudKit, etc); Data Managment (for services that require organising huge amounts of data like Maps, Siri and Spotlight).

And Apple being Apple the teams would talk to each other. So the App Store search would get better as the Siri team made advancements in data managment.

Then again, what if there are already teams like this, all led by VPs who report to Cue?
 
All I note is this and can't attest to how "reliable" it is...

I have an app on my iPhone called Network MM. It allows you to test download and ping speeds with various servers. One of those servers appears to be directed to downloading iTunes from Apple.

Last night when I had such poor performance with ATV and a rented movie I was getting anywhere from 0.98 Mb/s to 2.5 Mb/s. This poor performance coincided with my stream continually pausing. Apple status page said all was Ok. Ironically, a google server to test download via the same app had about 100+Mb/s download. This test was the same after rebooting entire network devices (all Apple) and the Comcast modem. Speediest.net also showed 100+ Mb/s. So I felt this was either a routing issue to Apple servers or Apple itself.

Today, after Apple fixed their issues, that same test I performed above via Apple now has about 160 Mb/s. performance.

Again, I don't know if this is an accurate representation but it sure is a big coincidence.
 
All services ARE NOT back online. I cannot play any song in my personal library that uses iTunes Match.
I'm SO glad it's not just me... It sucks that this is happening. I'm going on vacation in a few days and made a playlist to "Make available offline" and it just won't download.
 
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