Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

MacRumors

macrumors bot
Original poster
Apr 12, 2001
59,299
23,283



Apple today began sending out notices to former MobileMe customers reminding them that their free 25 GB iCloud accounts will be reduced to 5 GB as of September 30. iCloud offers 5 GB of storage for free, but MobileMe customers received an additional 20 GB for free during the first year of iCloud's existence. The offer was initially good through through June 30, 2012, but Apple later extended the bonus through the end of September.
Your iCloud storage will be reduced to 5 GB on 09/30/2012.
However, you are currently using more than 5 GB.


Unless you take action before your downgrade takes effect, backups to iCloud will stop, and apps will no longer be able to save documents to iCloud. You can either free up storage or cancel your downgrade to keep your current storage plan for another year.
With the launch of the iPhone 5 this past weekend, upgraders who have elected to back up their devices to iCloud may find themselves suddenly over the 5 GB limit for free iCloud accounts if their previous iPhone is also being backed up to iCloud. Camera Roll in particular can be a significant contributor to storage needs for iCloud.

free_icloud_downgrade.jpg



Additional information for those seeking to keep their iCloud storage needs below 5 GB can be found in an Apple support document, while those interested in purchasing additional storage space can do so through their iOS device iCloud settings, System Preferences on a Mac, or iCloud Control Panel on a PC. Annual pricing is currently set at $20 for 10 GB, $40 for 20 GB, and $100 for 50 GB. All of the purchased amounts are added to the base 5 GB storage capacity.

Article Link: Apple Notifies Former MobileMe Customers of Impending iCloud Storage Downgrade
 

Macboy Pro

macrumors 6502a
Feb 16, 2011
730
52
Got the email and immediately removed my icloud backups. Hard to backup more than one device to 5GB
 

Perrumpo

macrumors 68000
Jul 12, 2008
1,724
11
Got the email and immediately removed my icloud backups. Hard to backup more than one device to 5GB

Yeah, my backups are around 2.8 GB for each device, so 5 GB is a bit too slim for an iPhone and iPad.

Got the email this morning.
 

Mal

macrumors 603
Jan 6, 2002
6,252
18
Orlando
I never had the extra upgrade because I had a free MobileMe account from working as an Apple tech, but this is pretty much par for the course. The only problem I can see is for those who haven't upgraded to newer OS's and can't even choose to pay for the extra space if they need it, unless they have a friend who will let them use their computer for long enough to set that up.

Got the email and immediately removed my icloud backups. Hard to backup more than one device to 5GB

I just removed some of the game backups and other things I didn't really care about, saved a lot of space. I can still back up the important stuff on multiple devices that way.

jW
 

scotty321

macrumors regular
Jun 4, 2003
228
180
And yet, nowhere in the email does Apple actually tell people how to PAY TO UPGRADE THEIR STORAGE, which I'm sure many people will want to do.

Ridiculous oversight on Apple's part. Nobody seems to be paying attention at Apple anymore tense days.
 

cbw87

macrumors member
Feb 6, 2008
65
0
Surely it would make a lot more sense, since Apple makes its profit per device, to give users 5GB for each device they purchase and link to their Apple ID?
 

diamond.g

Contributor
Mar 20, 2007
9,616
1,696
Virginia
And yet, nowhere in the email does Apple actually tell people how to PAY TO UPGRADE THEIR STORAGE, which I'm sure many people will want to do.

Ridiculous oversight on Apple's part. Nobody seems to be paying attention at Apple anymore tense days.

Actually of you follow their instructions it points you to the section where you can upgrade your storage (it appears they put us in the middle tier). I could have sworn the downgrade menu item wasn't there a few weeks a go...


I am using 8GB of storage, so I figured I would give the 20GB upgrade another go for a year...
 

Small White Car

macrumors G4
Aug 29, 2006
10,959
1,419
Washington DC
And yet, nowhere in the email does Apple actually tell people how to PAY TO UPGRADE THEIR STORAGE, which I'm sure many people will want to do.

Ridiculous oversight on Apple's part. Nobody seems to be paying attention at Apple anymore tense days.

Speaking of not paying attention...

It says how to do that right in the screenshot in the article. I followed those very directions this morning and it worked perfectly.
 

Zunjine

macrumors 6502a
Jun 26, 2009
715
0
I found that, for some reason, there were two versions of my iPad and iPhone backed up. Just deleted the older, out of date ones and I was below the limit - though not by a lot.

I would have thought they could have offered 5GB per device for free. After all, I have spent twice as much (roughly) because I own both an iPhone and an iPad. But someone with only a cheap iPod Touch gets the same 5GB allowance for free... or am I wrong?
 

diamond.g

Contributor
Mar 20, 2007
9,616
1,696
Virginia
I found that, for some reason, there were two versions of my iPad and iPhone backed up. Just deleted the older, out of date ones and I was below the limit - though not by a lot.

I would have thought they could have offered 5GB per device for free. After all, I have spent twice as much (roughly) because I own both an iPhone and an iPad. But someone with only a cheap iPod Touch gets the same 5GB allowance for free... or am I wrong?

It is per Apple ID (iCloud Account). Not per device.
 

shompa

macrumors 6502
Jul 23, 2002
387
0
iCloud is a great idea. But why wont Apple give more space per device their customers buy? 5 gig is ok for 1/2 devices. But its impossible to make cloud backups if you have 3+ devices.

Why not give each customer that register an iDevice 2.5 gig-5gig more for free?

Now when iCloud downgrades the storage space, I have to stop using cloud backup :( Punished for owning to many of Apples products.
 

66318

macrumors regular
Jan 31, 2006
130
56
I thought pictures, music and videos didn't count towards the 5 GB?

:confused:
Music or Videos bought via iTunes don't. Photos in Photo Stream also don't count. However, photos in the camera roll do count.

I wish Apple would have given users a redeemable code for the extra space. Prior to Mountain Lion, I was fine with 5GB, as I hung onto my iDisk till the end. Once 10.8 shipped, I moved a lot of documents into iCloud and crossed the 5GB line.

I received a different e-mail, as I already changed my plan. A "We can't charge your card" one, since the card I gave them was compromised last week. Grr.
 

dirigodigital

macrumors newbie
Aug 2, 2011
10
0
Yeah, I got the notification. Just went in and turned of my camera roll backups, I'll use G+ instead. Keeps me under 5GB and in the Free zone.
 

ChristianVirtual

macrumors 601
May 10, 2010
4,120
282
日本
Right now I use with three devices 10GB; need to try to cleanup a bit. Camera roll use nearly half. Or I need to pay. I don't want to miss the convenience of wifi backup. Man, I wish I could setup a private cloud with the same integration.
 

AppleMacFinder

macrumors 6502a
Dec 7, 2009
796
150
There's a "hole": you can continue storing up to 25GB (or, upload a lot of files to get closer to this number) and then just use it as a big FREE permanent storage. ;) Sure, you won't be able to upload more files after 30th September - only to download. But it would be possible to create a second, 5GB account, with this possibility - for backups and documents! :p
 

swordfish5736

macrumors 68000
Jun 29, 2007
1,898
106
Cesspool
Between my iPhone and iPad I'll have 2.5gb free when they bump us down to 5gb

I try to clean out my camera roll every once and awhile which seems to help keep my backups small
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.