Apple Notifies Former MobileMe Customers of Impending iCloud Storage Downgrade

ryanmcv said:
I never received a downgrade warning email so I checked my iCloud settings today and noticed this as well. My 25GB plan doesn't expire until 2050.
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but your current plan says: $40 per year ... so you still pay for 38 years each $40; if you don't change in between. No free lunch ...
 
Just got an email saying this has been delayed!

Dear Echrei,

When you moved your MobileMe account to iCloud, we provided you with a complimentary storage upgrade beyond the standard 5GB that comes with an iCloud account to help you with the transition. Originally, this storage upgrade was set to expire on September 30, 2012.

As a thank you to our former MobileMe members, we will continue to provide you with this complimentary storage upgrade at no charge, for an additional year, until September 30, 2013. No action is required on your part. For complete details, please read this article.

Thank you again for using iCloud,

iCloud Team
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I got the letter too, but I don't plan to use it. After the way they shut down MobileMe I will no longer trust Apple to store my data.
 
RaceTripper said:
I got the letter too, but I don't plan to use it. After the way they shut down MobileMe I will no longer trust Apple to store my data.
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Are you serious? They gave over year warning with plenty of emails and even extra time to move to iCloud. You'd have to be living under a rock not to hear any of it. :rolleyes:
 
Battlefield Fan said:
Are you serious? They gave over year warning with plenty of emails and even extra time to move to iCloud. You'd have to be living under a rock not to hear any of it. :rolleyes:
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Are you kidding? That's not the point. I shouldn't have had to move anything. It all should have just been there on iCloud when they migrated services. This is big fail in how to gain consumer trust with data. I had files stored with an ISP for a decade and never had to go through this BS. And it's not the first time Apple has done this either.

I'm sure many people lost files because they were confused and not sure what to do. My brother isn't particularly interested in computers. He just wants them to work for him. He didn't understand, and had to call Apple to get his files back after they locked him out. I made sure my mother didn't have files on iDisk to begin with.

Apple is like the psycho girlfriend, "Oh I love you so much, come live with me. You can bring all your stuff here"...two years later, "get the hell outta here and take all your crap with you or I'll throw it in the dumpster out back"

Giving customers a warning that you are going to toss their data if they don't take action to move them elsewhere is completely irrelevant. That is not the way to do things and is not how you gain trust. I'm not leaving my data in Apple's hands, period.
 
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RaceTripper said:
Are you kidding? That's not the point. I shouldn't have had to move anything. It all should have just been there on iCloud when they migrated services. This is big fail in how to gain consumer trust with data. I had files stored with an ISP for a decade and never had to go through this BS. And it's not the first time Apple has done this either.

I'm sure many people lost files because they were confused and not sure what to do. My brother isn't particularly interested in computers. He just wants them to work for him. He didn't understand, and had to call Apple to get his files back after they locked him out. I made sure my mother didn't have files on iDisk to begin with.

Apple is like the psycho girlfriend, "Oh I love you so much, come live with me. You can bring all your stuff here"...two years later, "get the hell outta here and take all your crap with you or I'll throw it in the dumpster out back"

Giving customers a warning that you are going to toss their data if they don't take action to move them elsewhere is completely irrelevant. That is not the way to do things and is not how you gain trust. I'm not leaving my data in Apple's hands, period.
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There are some customers that aren't worth trying to please. :rolleyes: Good for Apple.
 
its great news for all of us that apple is providing one year cloud storage for free to former mobileme customers
 
RaceTripper said:
Are you kidding? That's not the point. I shouldn't have had to move anything. It all should have just been there on iCloud when they migrated services. This is big fail in how to gain consumer trust with data.
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That doesn't make sense: They didn't migrate iDisk to iCloud, they're really two quite different services.

What would have happened to all your documents in iDisk that don't have applications that can access them? The only thing you'd be able to access are the few Apple apps that use it.

Now, if they kept a volume mountable service, like iDisk (or similar to Box and DropBox), I'd expect them to make the transition and move the files. But you really don't have a great way to see all the files in the iCloud without opening apps or digging down in settings. That'd just be changing the name like from .Mac to MobileMe.

This is a service they discontinued, gave over a years notice and didn't they give us an extra block of MobileMe time for free? I'm not sure I paid anything the last 9 (or 12?) months.

Gary
 
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