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Apple Now Lets You Move Digital Purchases From One Apple Account to Another
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Same error. Last purchase for old account was June 2005. Just some old music I wanted to pull over. Maybe it’s because there is library data? I have no way to see if there is or to remove it.
I am getting - "There was an error. Please try later" on the last step. Reading the documentation I am pretty much ticking all boxes so not sure what is going wrong.
Please keep me updated on the music situation. That’s one of my worries. Stuff I have uploaded or matched from years ago. And if I lost my playlists, I would be devastated.
From the way it’s written in the support article, everything in the old (secondary) account replaces what’s on the primary account. So I would be careful. It’s not a merge.
I migrated. My Movies Anywhere movies didn't seem to show up at first, but I was able to Disconnect and Reconnect from moviesanywhere.com, despite the 180 day warning. The movies then reappeared in the Apple TV app shortly thereafter.
I don't find it necessary for me. I 2 factor sign ins for some websites. I also don't like the way it affects using the iPhone, which has literally no personal information on it.
Did you unlink the previous Apple account for purchases, and re-link the account everything migrated to? I haven’t unlinked MA due to it saying a new account can’t link for 180 days. But when I try to play movies on Apple TV that were redeemed by MA, I just get a blank screen. Those movies also don’t Show as being purchased anymore.
Same here.
Though now I'm getting a "Cannot Connect" error, not sure if it's because I've tried too many times too quickly?
Man the amount of times I was screamed at and cussed out when I worked in Applecare over this not being a thing. There were valid situations where an account merge/purchases transfer was needed. Then it eventually created that annoying issue where you would update iOS / apps and would keep getting the prompt to login to an account you either no longer had access or long forgot.
I just unlinked and relinked right now. Worked fine despite the 180 day warning.
To anyone that has completed the migration.... What happens to your secondary account iCloud email (and email aliases)? Do they migrate to the primary account too? Or is this really just a migration of the Media & Purchases (which is still huge but not a full account merge).
Be **VERY** careful with this (maybe don't do it) if you have Family Sharing on and use it to share an Apple One Premiere/Music account. Per the Apple guide, I turned off purchase sharing and it seems to have auto-defaulted the purchase account to my Primary AppleID. This might OK if the migration worked, but it failed with the "Unable to Migrate Purchases" popup, so now my family is locked out of their music/premier stuff and the purchase sharing account can't be changed for 89 days! I have a ticket in with Apple and it's escalated to senior advisors/engineering. They said they know about it and are working on it.
And then you’d be screaming that Apple let your account get compromised when it happens.
I just got off of the phone with Apple Support. After about an hour with them they discovered that you can not migrate purchases between two accounts if you EVER had music data on both accounts. So if you subscribed to Music on both accounts at anytime through the life of the accounts you are ineligible for migration. I imagine this news will deflate a lot of balloons because I would assume the majority of people for whom this would be used for are probably in that situation. I thought this was going to be the holy grail but not so fast. Just wanted to share with the group
This is probably why mine didn't work. If my primary account had Music data it was from trying to figure out how to do Family Setup or something while juggling both accounts for so many years in the first place!
I’m not assuming that at all as the support article makes no mention of it and the migration process sounds like it does a copy of the existing purchases to the primary account followed by deactivating media on the secondary account. That’s based on the un-migration caveats.
If it doesn’t, at best you’d need to wait 180 days to link MA to your primary account. At worst your MA account would get stuck connected to the deactivated secondary Apple account.
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