Just spent 1 hr. on the phone with them last night to get my disc version of Windows 7 activated on my macbook air. It is still not activated.
Were you running off an upgrade disc? If you were, you Shouid've done this.
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Apple Offering 'Free' Updates to All Owners of Aperture, iWork, and iLife; Not Worried About Unethical Users
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Were you running off an upgrade disc? If you were, you Shouid've done this.
Request a refund
I am one of those users who purchased the iWork back on the discs,, and was too eager to wait for the bugs to be figured out and purchased the whole suite again. I was thinking either Apple wouldn't process the charge or would offer a refund to people like me. Now when I talked to a rep he said only users who purchased a new mac starting this October are being refunded. Who do I need to talk to to get this refunded?
I am one of those users who purchased the iWork back on the discs,, and was too eager to wait for the bugs to be figured out and purchased the whole suite again. I was thinking either Apple wouldn't process the charge or would offer a refund to people like me. Now when I talked to a rep he said only users who purchased a new mac starting this October are being refunded. Who do I need to talk to to get this refunded?
Just to clear up omething, Apple's only offering these apps free download from the Mac App Store, with NEW Mac or iOS device....
Correct??
As this would be why I can only get GarageBand for free, but not keynote, Pages, or Numers on my Mid-2012 macbook Pro.
Correct??
As this would be why I can only get GarageBand for free, but not keynote, Pages, or Numers on my Mid-2012 macbook Pro.
Yeah... but someone should really update the title of this thread, it is not ALL owners of Apeture, iWork and iLife
All very true, but to put it in perspective....
This is ALSO really just a chance for Apple to talk a good talk and look like the "generous, friendly company" while not fully putting its money where its mouth is. The only applications which will update via App Store without confirming ownership first are these iLife and iWork apps (plus Aperture).
In pretty much every other case, the apps Apple sells happen to have undergone major version changes when they became "App Store only" purchases -- ensuring you can't turn some "not for resale", "trial", "educational version" or pirated install from CD/DVD into registered ownership of the current version. (Logic Pro X has only been offered via the App Store, for example. Same with Final Cut Pro X. If you install Logic 9 or an older FCP from DVD, you don't get some generous free upgrade downloaded to you.....)
This is ALSO really just a chance for Apple to talk a good talk and look like the "generous, friendly company" while not fully putting its money where its mouth is. The only applications which will update via App Store without confirming ownership first are these iLife and iWork apps (plus Aperture).
In pretty much every other case, the apps Apple sells happen to have undergone major version changes when they became "App Store only" purchases -- ensuring you can't turn some "not for resale", "trial", "educational version" or pirated install from CD/DVD into registered ownership of the current version. (Logic Pro X has only been offered via the App Store, for example. Same with Final Cut Pro X. If you install Logic 9 or an older FCP from DVD, you don't get some generous free upgrade downloaded to you.....)
Aperture 2.x
Yes. Same issue here. the Macrumors article states that ALL versions will be free upgrade but on the apple site it says Aperture 3.x will get free updates. I hope it will for 2.x as well but not working for me yet with Mavericks installed.
Yes. Same issue here. the Macrumors article states that ALL versions will be free upgrade but on the apple site it says Aperture 3.x will get free updates. I hope it will for 2.x as well but not working for me yet with Mavericks installed.
My brother's computer, with a totally legit Windows 7 installation, stopped being "genuine" one day. Just as you said.
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It's the same thing with the education discounts. Anyone can get them without verification.
The thing they're forgetting is that this works with the free trial versions of iLife as well, non-pirated copies. I considered getting a free trial so it would upgrade, but I remembered that the update would probably do nothing but use more RAM and break compatibility with other versions, so I decided to pass.
That's why I use the WGA cracker on a real installation of Windows. No messing with anti-piracy software.
Aperture X is coming soon, as a New App
Sources? Aperture 3 is getting long in the tooth indeed.
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I think you need to be running Mavericks.
If you already own iWork '09 then you can get Pages, Keynote and Numbers for free.
As you already have iLife '11 (came with your Mac) you should get iMovie and iPhoto for free as well.
Try opening Aperture in Mavericks to see if it knows there's an update, that happened to me on the iWork '11 suite.
Just works with Aperture, iWork and iLife
This doesn't work with Final Cut Pro X trial or Remote Desktop. Final Cut doesn't even see the update. In the case of Remote Desktop the app is updated but it isn't associated to you account as a valid purchase.
This doesn't work with Final Cut Pro X trial or Remote Desktop. Final Cut doesn't even see the update. In the case of Remote Desktop the app is updated but it isn't associated to you account as a valid purchase.
I don't have a problem with there being greater demand than supply of iPhones, I just feel that Apple could've made the experience in obtaining one better. I'm from London and the stores in the London area had far less stock that previous years. Most were sold out within minutes of opening. That's fine but there was no warning from Apple that stocks were limited - rumours suggested so but nothing from Apple. I understand that one of the stores had less than 200 phones on launch day yet the people queuing for 8+ hours were given no indication of this and went home empty handed after their long wait. You could argue that no one asked them to queue.
Online orders were given a vague 'October' and many who have ordered on launch day are only just receiving stock so I suspect that many of those who ordered after the date, who also were given a date of 'October', will not have their phones dispatched until November (plus another 3-5 days for delivery). Again, demand exceeds supply but limited supplies continued to arrive in the stores so potentially some who tried for the first time in a store a week after launch received a phone, yet someone who ordered on launch day is still waiting a month later.
Then there's the stores. The Apple website advises to turn up and get the phone on a first come first served basis. The stores in London were sieged with 'professional buyers'. If you witnessed this, you'd understand - some forum members called these people 'entrepreneurs' but Apple did nothing to restrict sales to these people. At one store I saw people coming out of the store with their two allowed iPhones and then going directly to the person giving out the reservation cards and the staff member asking them which ones they wanted this time. Cash was being passed between the queuing people and some were collecting the purchases of others. Apple could have insisted on Apple IDs, emails or payment by card (all the professional buyers paid cash) or reservations (see below). It would not have eliminated these purchasers but may have enabled more end users to purchase their iPhone.
The whole first come, first served process is a nightmare. You'd need to get to the store before they opened (some stores started selling before their normal opening time). So you'd have to travel in rush hour but there might not be any stock (which on most days there has not been stock). You could wait at home and call to see if there was stock but the stores don't answer the phones until the normal opening time so would probably sell out. The amount of times I have heard 'There are more than 8 callers ahead of you' - all people desperate to know if there's stock. If you were told that there was stock, it would be unlikely they'd be stock by the time you got there.
In previous years there has been reservations available. I remember for the iPhone 4 it was strictly reservations at the stores. You put your name down and within a few weeks you'd receive an email giving you 24 hours to collect. No one could bulk buy or jump the queue. Last year they had online reservations from 9pm the night before. Both these options are far less hassle than trying your luck at stores each day. And this year, the US were able to pay online and collect from store within an hour. No wasted journeys.
Some would say that you should just order online and be patient and that's a completely fair point. I just think Apple could have made buying the iPhone a more enjoyable and less frustrating experience for their customers by having better/fairer processes in place and communicating better about delays, allowing reservations etc. That's all. As I said in my original post, I had no problem with the after sales experience at Apple and previous purchases of iPhones may have involved waits but there was no queue jumping, scalping or wasted journeys.
But this is what MR is currently reporting:
So unless MR is was right before and is wrong now, then owners of (for instance) iLife '09, should be eligible. Some owners of these earlier versions have evidently found that they can download the upgrades. Others not.
I think it had probably more to do with customer satisfaction. For one thing because Apple knows that only Mac users can actually use the software in question and are therefore worth keeping (happy Mac users are likely to buy another Mac) and for another because customers could have bought the iWork/iLife DVDs even when the Mac App Store launched, although they were phased out not much later. Treating customers differently would have caused an unnecessary outrage, as we have seen on these forums. There also is the question of whether piracy was ever such a big concern at all, as iLife came with every new Mac anyway and the software was sold cheap. Now it is even given away for free, there can hardly be a reason for Apple to exclude a group of loyal customers just because of possible white-washing. The advantages greatly outweighed the downsides.
This has nothing to do with Microsoft, there are many different factors to consider. Apple is not virtuous.
This has nothing to do with Microsoft, there are many different factors to consider. Apple is not virtuous.
Honestly, considering you need a Mac to even run them, I'm sure Apple doesn't mind overlooking a < $100 app since they already paid more than that for the computer.
Has anyone been charged for the free updates? Read that Apple could charge the people that used the Aperture trial.
Microsoft is not in the same league. Heck I just bought FSX again to revisit it as I has built a nice system. Bout the accelerator pack too. Guess what, I can no longer activate the software. Useless. It is still being sold. I know it's old, but no so old my new copy should be useless. Calls to Microsoft were met with "What software is this?", "Try again and call me in the morning". $200 for Win 7? After I bought XP and Vista? Should have been free after Vista.
I hate, hate, hate Microsoft.
I hate, hate, hate Microsoft.
If I remember correctly FCP X was available only from the App Store from the start, so it is not possible to have legitimate users who got it outside of the App Store.
Logic 9 was sold before the App Store existed (as "boxed" copies), and then was added to the App Store. Logic Pro X was available only from the App Store. While they could give people who bought boxed copies of Logic 9 an App Store license for Logic Pro 9, I think they're probably pushing for people to buy and use Logic Pro X so it doesn't make as much sense.
I bought FCP X. What I hope is that for the next major version of FCP, if they are going to charge for it, they should be offering upgrade pricing instead of doing what they did with Logic Pro X (make everyone pay full price if they want to upgrade). The best possible situation is if they never charge for FCP updates again, though
Yes, but this allows Aperture 1 users to upgrade to the latest software doesn't it?
