Apple Offering 'Free' Updates to All Owners of Aperture, iWork, and iLife; Not Worried About Unethical Users

[jettredmont]

Updated my iWork apps and Aperture last night. I will have to try again for iLife.

Also, I only had iWork installed on 1 computer at home (out of 3 macs). Will my Mac app store account show the iWork suite as "purchased" so I can install it on my other computers? Or do I need to install iWork '09 on those with the disc and then update them to the new versions?

Yes. Update on that one computer, then the updates are available on all computers using that app store account.

I base this statement on my own experience (I had the originals of iWork on all my computers, but only selected iLife apps on some but all on one; all iWork and iLife apps appear in my app store ready for download on all computers).

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Sorry, this answer is not clear to me.

I bought a new iMac two years ago, with iLife installed. I upgraded all my iLife applications through the AppStore, always on the same iMac.

Now, let me understand:
- are upgrades free for any user who has iLife installed (regardless wheather they came with a new mac) or just for someone who bought a new mac?

If the first is true, then AppStore shouldn't have had to charge me for updating an iPhoto that was always installed on my mac since day 1.

The update is for iLife '11, which is iPhoto 9.x. If you bought a new iMac and got iLife '09 on it instead, you will not be able to upgrade for free.

However, if you have iLife '11 on it now (check the version splash screen) then you are eligible for the free update.

Some tricks to try (each individually; you shouldn't need to do all of these, so just pick the easiest one for you to try and if that doesn't work try another, etc):

• Change your OS system language to English (if it is not)
• In the App Store go to Featured > Quick Links > Account, click on "Restore" button on the bottom of the page
• Log out of your account and back in again
• Re-install iLife '11 from the disks that came with your computer, and/or register with Apple using your email tied to the App Store ID

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How comes that some many people think this stuff is free?
In the end you paid for all of it already as Apple cross financed this stuff through the hardware you bought.

Perhaps people should also be reminded that Microsoft once tried to do that, with Security Solutions and with DVD Multimedia Playback (both things integrated in OSX) and they were dragged to court by Symanthek and DVD Codec Sellers for it, 'missusing their monopol to push into new fields'.
Its funny how Apple is applauded when doing so riding on their iTunes semi monopol imperium first to push into smart phones, then tablets and now desktops.

I really like all my Apple hardware but I absolutely hate this non equal treatment of companies, measuring stuff with absurdly different base values and rights and I would like to finally see apple in front of court for inclusion of Quicktime, iWork and iLife in their OSes which is actively destroying tons of other companies and an open eco system as they fund these apps through the significantly over-margined hardware

Apple does not have a monopoly. Windows was installed on 90% of all PCs when that unfair-business-practices suit was filed. Apple has nowhere near that level of power, either in the PC realm or in the Tablet or SmartPhone realms. I'm not sure what you mean by "iTunes semi-monopoly"; there is no definition of a monopoly in the market for a single application, and in the market where iTunes participates (pick any: music store, music player, media player, entertainment hub) iTunes is often a market leader but never has monopoly-level influence.

It is not illegal to be a monopoly, but when you are a monopoly you are restricted significantly in what you are allowed to do. This is because it is very easy for monopolies to use that power in one market to arbitrarily gain monopolies in all adjacent markets, which was exactly what Microsoft was doing in the '90s. Things that are completely legal, completely valid business practices for market leaders and upstarts alike become verboten the moment that market leader gains monopoly power in the relevant industry.

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Problem is, there are people with iLife 2009 that HAVE gotten the free upgrades. It's either random, they were lucky, or something else is going on and Apple isn't being clear.

Are you sure about that? I know people with iWork '09 have gotten free updates (because like iLife '11, that was the last boxed version), but I haven't heard anyone claim iLife '09 got a free update.

 

[IJ Reilly]

Problem is, there are people with iLife 2009 that HAVE gotten the free upgrades. It's either random, they were lucky, or something else is going on and Apple isn't being clear.

And, according to the press release from Apple, all legacy versions are eligible for the free upgrade. If they don't straighten this out pretty soon, they're just begging to be hit with a class action suit.

 

[iWaldo]

I wonder if this applies to my iWork '08

 

[Xytal]

Are you sure about that? I know people with iWork '09 have gotten free updates (because like iLife '11, that was the last boxed version), but I haven't heard anyone claim iLife '09 got a free update.

Yep, in the old thread I was talking to some one (who I've also DMed about it) who got an update from iLife 2009. He installed his from his Mac Applications disk he got from in his Mac box.

And, according to the press release from Apple, all legacy versions are eligible for the free upgrade. If they don't straighten this out pretty soon, they're just begging to be hit with a class action suit.

Yea, it's very confusing. I wish they'd just come out and say it exactly. I'd be totally ok if I'm not supposed to get an upgrade, just TELL ME.

 

[wlossw]

I can confirm that iWork 09 "CD" version ahem ahem... upgraded flawlessly...

oh... aperture "CD" version too

 

[BobZune]

where did you fill the "problem" issue? I have not got the refund for my iMovie after I went to getsupport.apple.com.

Thank you.

It was in the email from the iTunes Store (to the registered AppleID email address) with the bill. Seems like they give a few automatic refunds for "I didn't mean to buy" before the system declines to process any more.

Good luck!

 

[JackieInCo]

Changing the system language to english, did the trick. iWork updated.

What about for those who are already set to english?

 

[dxmac99]

It was in the email from the iTunes Store (to the registered AppleID email address) with the bill. Seems like they give a few automatic refunds for "I didn't mean to buy" before the system declines to process any more.

Good luck!

Got it... don;t know when the refund will come back to my gift card balance.

Thank you!!

 

[dannyyankou]

So do I. I'm just a little dismayed about missing functionality. Could you make that blink different colors? That would have been cool.

I agree that the lost features are annoying, I'm just making fun of the large text and caps. Big pet peeve of mine, haha

 

[B4U]

He has a point. "Drunk 2 year old" makes no sense. Have you ever met a drunk 2 year old or seen one draw? Please don't say you have.

Go ahead and take it so literally.

 

[tivoboy]

clearly, MUST have mavericks

I got it to work. Hooked up an older version of my SL 10.6.8 HD via USB, booted from that, updated it to Mavericks, ran the trial installers for both iwork and aperture (using an old found serial from I think 3.0) and once I opened app store, boom all the items were there. Clicked to download all, and associated with my itunes account, and then hopped back over to my rMBP running ML (not yet upgraded to mavericks) and boom, they were all there waiting for me to download from the app store.
Nice find all, and nice that apple makes it all easy peasy!

 

[cjmillsnun]

I was able to upgrade iWork'09 for free

iPhoto and iMovie are iLife, not iWork. And it's iLife 11 that will update for free.

 

[stroked]

This is why I left Microsoft. When I needed to call Microsoft's India call center to re-register my legal copies of Windows and Office to reinstall when my hard drive died was the last straw.

Same here, and my dell died a month after the one year warranty.

 

[boombashi]

I got a question for everyone having problems. Have you actually upgraded to Mavericks? Because I don't think the updates work if you have not.

I had absolutely no problem installing my old version of iWork '09 Disk and Aperture 3 Disk and seeing the App Store updated versions show up in MAS and downloaded and installed them on 2 computers.

 

[deecasey]

I've simply given up trying to get the iLife '09 updates, tried everything mentioned before and nothing.

So can anyone confirm 100% that that they were able to upgrade from a Mid 2010 MacBook Pro with iLife '09 preinstalled (not iWork's) on their own machine??

 

[josh.b]

iPhoto and iMovie are iLife, not iWork. And it's iLife 11 that will update for free.

Yeh I realise that I just thought since you were talking about the same year it was probably relevant but yeh since it is iLife 11 well there you go

 

[codycallaway]

Yeh I realise that I just thought since you were talking about the same year it was probably relevant but yeh since it is iLife 11 well there you go

Hey bud I posted this a little while ago as I was in your same situation, but found a solution try it out if it doesn't work let me know

So I had an old version of iWork 09 lying around I purchased and have not used for years. I saw that Apple was offering free updates, but I have the rMBP without the CD drive. So I used my wife's MBP and installed it, but kept getting this error. I spent hours trying to figure this out as I really want to ditch Office for Mac 09. Here is what I did to get it to work. I found it on some comment where the person called Apple care.

Make sure iWork 09 is installed on your machine then do below:


Go to SYSTEM PREFERENCES --> USERS AND GROUPS -->

Unlock the little lock on the bottom right by clicking on it and then type in your password (you need to be on the admin account to do this)

Hit the little <PLUS> + sign on the bottom right

Create an account you will soon delete (I named mine 'test') and hit Create User

Then click on the newly created user on the list on the left

Check the box next to 'Allow user to administer this computer'

Then hit the little Apple logo and log out of current user

Log in to newly created user

Go update the new versions of Pages, Numbers, Keynote and sign in with your Apple account

I got a couple errors and it acted weird and had to restart the Mac App Store, but it worked

Log out of newly created user

Make sure all new Pages, Numbers, and Keynote are on your machine

Go back into Go to SYSTEM PREFERENCES --> USERS AND GROUPS -->

Click on the lock and log in

Hit the <Minus> - sign with the newly created account selected to delete the account

Choose option 'Delete the Home Folder'

Delete the old iWork 09 files

You should be good to go!

Hope this helps. It sure did for me. I know this is really basic, but I hate when people have instructions online and leave little things out and you can't follow them. Let me know if you have any other questions and enjoy the new applications. Thanks to Apple for being the best company in the world for allowing this update path. Goodby stupid Office for Mac 09. I'm off to download the new apps on my new iPhone 5s.

Thanks for reading,

Cody

 

[josh.b]

I can confirm that iWork 09 "CD" version ahem ahem... upgraded flawlessly...

oh... aperture "CD" version too

I was just about to do the aperture "CD" version but was informed Aperture X is about to release. I prefer lightroom for now anyway. Hope X is neat.

 

[codycallaway]

I've simply given up trying to get the iLife '09 updates, tried everything mentioned before and nothing.

So can anyone confirm 100% that that they were able to upgrade from a Mid 2010 MacBook Pro with iLife '09 preinstalled (not iWork's) on their own machine??

Whoops I replied to the wrong person. I felt the same way you did here is how I got it to work. Let me know if it works for you

So I had an old version of iWork 09 lying around I purchased and have not used for years. I saw that Apple was offering free updates, but I have the rMBP without the CD drive. So I used my wife's MBP and installed it, but kept getting this error. I spent hours trying to figure this out as I really want to ditch Office for Mac 09. Here is what I did to get it to work. I found it on some comment where the person called Apple care.

Make sure iWork 09 is installed on your machine then do below:


Go to SYSTEM PREFERENCES --> USERS AND GROUPS -->

Unlock the little lock on the bottom right by clicking on it and then type in your password (you need to be on the admin account to do this)

Hit the little <PLUS> + sign on the bottom right

Create an account you will soon delete (I named mine 'test') and hit Create User

Then click on the newly created user on the list on the left

Check the box next to 'Allow user to administer this computer'

Then hit the little Apple logo and log out of current user

Log in to newly created user

Go update the new versions of Pages, Numbers, Keynote and sign in with your Apple account

I got a couple errors and it acted weird and had to restart the Mac App Store, but it worked

Log out of newly created user

Make sure all new Pages, Numbers, and Keynote are on your machine

Go back into Go to SYSTEM PREFERENCES --> USERS AND GROUPS -->

Click on the lock and log in

Hit the <Minus> - sign with the newly created account selected to delete the account

Choose option 'Delete the Home Folder'

Delete the old iWork 09 files

You should be good to go!

Hope this helps. It sure did for me. I know this is really basic, but I hate when people have instructions online and leave little things out and you can't follow them. Let me know if you have any other questions and enjoy the new applications. Thanks to Apple for being the best company in the world for allowing this update path. Goodby stupid Office for Mac 09. I'm off to download the new apps on my new iPhone 5s.

Thanks for reading,

Cody

 

[josh.b]

Whoops I replied to the wrong person. I felt the same way you did here is how I got it to work. Let me know if it works for you

So I had an old version of iWork 09 lying around I purchased and have not used for years. I saw that Apple was offering free updates, but I have the rMBP without the CD drive. So I used my wife's MBP and installed it, but kept getting this error. I spent hours trying to figure this out as I really want to ditch Office for Mac 09. Here is what I did to get it to work. I found it on some comment where the person called Apple care.

Make sure iWork 09 is installed on your machine then do below:


Go to SYSTEM PREFERENCES --> USERS AND GROUPS -->

Unlock the little lock on the bottom right by clicking on it and then type in your password (you need to be on the admin account to do this)

Hit the little <PLUS> + sign on the bottom right

Create an account you will soon delete (I named mine 'test') and hit Create User

Then click on the newly created user on the list on the left

Check the box next to 'Allow user to administer this computer'

Then hit the little Apple logo and log out of current user

Log in to newly created user

Go update the new versions of Pages, Numbers, Keynote and sign in with your Apple account

I got a couple errors and it acted weird and had to restart the Mac App Store, but it worked

Log out of newly created user

Make sure all new Pages, Numbers, and Keynote are on your machine

Go back into Go to SYSTEM PREFERENCES --> USERS AND GROUPS -->

Click on the lock and log in

Hit the <Minus> - sign with the newly created account selected to delete the account

Choose option 'Delete the Home Folder'

Delete the old iWork 09 files

You should be good to go!

Hope this helps. It sure did for me. I know this is really basic, but I hate when people have instructions online and leave little things out and you can't follow them. Let me know if you have any other questions and enjoy the new applications. Thanks to Apple for being the best company in the world for allowing this update path. Goodby stupid Office for Mac 09. I'm off to download the new apps on my new iPhone 5s.

Thanks for reading,

Cody

Thanks

 

[deecasey]

Thanks for all the info but I tried all of this before and have came to the conclusion it only works for iWork '09 not iLife '09, which is what came preinstalled on my Mid 2010 MacBookPro.

Hopefully Apple release some info soon as there current statement can be interpreted it will/won't work with iLife '09.

Whoops I replied to the wrong person. I felt the same way you did here is how I got it to work. Let me know if it works for you

So I had an old version of iWork 09 lying around I purchased and have not used for years. I saw that Apple was offering free updates, but I have the rMBP without the CD drive. So I used my wife's MBP and installed it, but kept getting this error. I spent hours trying to figure this out as I really want to ditch Office for Mac 09. Here is what I did to get it to work. I found it on some comment where the person called Apple care.

Make sure iWork 09 is installed on your machine then do below:


Go to SYSTEM PREFERENCES --> USERS AND GROUPS -->

Unlock the little lock on the bottom right by clicking on it and then type in your password (you need to be on the admin account to do this)

Hit the little <PLUS> + sign on the bottom right

Create an account you will soon delete (I named mine 'test') and hit Create User

Then click on the newly created user on the list on the left

Check the box next to 'Allow user to administer this computer'

Then hit the little Apple logo and log out of current user

Log in to newly created user

Go update the new versions of Pages, Numbers, Keynote and sign in with your Apple account

I got a couple errors and it acted weird and had to restart the Mac App Store, but it worked

Log out of newly created user

Make sure all new Pages, Numbers, and Keynote are on your machine

Go back into Go to SYSTEM PREFERENCES --> USERS AND GROUPS -->

Click on the lock and log in

Hit the <Minus> - sign with the newly created account selected to delete the account

Choose option 'Delete the Home Folder'

Delete the old iWork 09 files

You should be good to go!

Hope this helps. It sure did for me. I know this is really basic, but I hate when people have instructions online and leave little things out and you can't follow them. Let me know if you have any other questions and enjoy the new applications. Thanks to Apple for being the best company in the world for allowing this update path. Goodby stupid Office for Mac 09. I'm off to download the new apps on my new iPhone 5s.

Thanks for reading,

Cody

 

[rajivvishwa]

Thanks for all the info but I tried all of this before and have came to the conclusion it only works for iWork '09 not iLife '09, which is what came preinstalled on my Mid 2010 MacBookPro.

I have mid 2010 macbook pro and I wanted to give iMovie a shot. I clicked on 'Buy' button and Appstore started installing the. I checked my bank statement and also for iTunes receipt but there isn't trace of any payment thats applied to my account.

 

[AbyssImpact]

Just upgraded my Aperture trial to the full version for free.

 

[bluespaceoddity]

Just upgraded my Aperture trial to the full version for free.

Fyi. This notification is posted on the Apple website regarding the Aperture trial version:
"The trial version of Aperture is no longer available. If you currently have a copy of the Aperture 3 Trial installed on your Mac, you must delete it from your Applications folder before downloading Aperture 3 from the Mac App Store."
http://www.apple.com/aperture/trial/

 

[AbyssImpact]

Fyi. This notification is posted on the Apple website regarding the Aperture trial version:
"The trial version of Aperture is no longer available. If you currently have a copy of the Aperture 3 Trial installed on your Mac, you must delete it from your Applications folder before downloading Aperture 3 from the Mac App Store."
http://www.apple.com/aperture/trial/

Thanks, I did not know this. I have deleted my Aperture 3 trial.