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I’m still a bit peeved with the delay launch of these answers an iPhone upgrade program. Because since another month is passing they conveniently get to Bill me for another month or two for my 11 pro max until the new one ships and everything I’ve paid up until this point they get to keep :/. Has something been confirmed to the contrary?
Ummm why wouldn't you be charged for the phone you're using until you can order the new one? Should they let you use it for free?
 
Ummm why wouldn't you be charged for the phone you're using until you can order the new one? Should they let you use it for free?
No cos the whole idea of the upgrade plan is to save money yearly, it’s better to sell it privately now
 
same here. You have to proceed without a trade in and you have the ability to choose upgrade program. I didn’t proceed since I am getting a max but I assume once you proceed further you can add your trade in etc.
I didn’t see this option after following these steps. It just wanted payment details for a new loan.
 
And no AppleCare + thrown in.

Apple Care+ can be added to the Apple Card monthly installment option and it will be exactly the same price per month as it is under the IUP. IUP just requires that AppleCare+ is purchased so it automatically adds it in.

At this point the only benefits of doing the IUP over Apple Card installments is that it’s a separate Loan so it doesn’t go against your available Apple Card balance and that you can upgrade after 6 months and 12 Payments have been made by turning in your phone to clear out the balance owed.

if you don’t care about carrying the entire balance of the iPhone on your Apple Card and want to have the device for 2 years (or deal with the selling of it mid cycle yourself) then there is really no point in doing the IUP.
 
No cos the whole idea of the upgrade plan is to save money yearly, it’s better to sell it privately now
No, the idea of the upgrade plan is to make it easy to upgrade to a new device after a year. You can typically always make/save more money selling it privately than trading it in after the 12th payment but some people don’t want the hassle of doing that and would rather just hand it in to Apple and let them deal with it.
 
What credit agency does Citizen One use? I don’t want to have to unlock all of my credit.

Is the iPhone Upgrade Program still going through Citizen One? I thought it was supposed to go through the Apple Card now? How do I switch to the Apple Card for the iPhone Upgrade Program?
 
Say for example if someone doesn't have an iPhone (me) and wants 0% finance. How could I go about pre-approval via Apple Store? Doesn't work on my iPad :(

edit: I'm from the UK
 
Say for example if someone doesn't have an iPhone (me) and wants 0% finance. How could I go about pre-approval via Apple Store? Doesn't work on my iPad :(

edit: I'm from the UK

same issue here already sold my previous iPhone
seems strange when it’s same app on iPhone / iPad
 
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I’ve made 13 payments on my 11 Pro Max, I was wondering what would happen if I want to skip this year. Pretty simple answer really, continue to pay off the rest, then I own it and start the upgrade program again next year if I want upgrade. Upgrading now means 2 extra payments (14 months) and having to pay the full amount of sales tax upfront for the 12 Pro Max ($84) then the hassle of a new case / screen protector add $60. Just not enough features this year to make me do that and they will probably be back to the Sept release cycle again next year which would mean having to wait till November to have made 12 payments to be able to upgrade. At least my 11 Pro Max will be covered with AppleCare + for the remainder of the pay off period too.

Yeah I can’t justify giving up the 13-14 payments on my 11 pro-max this way either. I think I’m going to hold on to it and pay it off since im already extra payments into it, then hopefully save some money next year by trading it in.

Working from home during the pandemic with no sign of ending soon doesn’t merit most of the new features. Don’t need 5G when I’m on home wifi all the time. I just hope we have a nice blue color next year too.
 
I have been a part of the Apple Upgrade program for a few years and really like it, I "rent" the latest phone and don't have to deal with selling it on the secondary market. This year like everything else in 2020 has a curve ball with it. I currently work for a company that took over my cell phone bill and number, it is now part of their corporate account. When I try to pre book I AT&T doesn't recognize me anymore. Which makes some sense.

Now I have options that I generally don't like, like others that joined the upgrade program last year at launch day, I owe more than Apple would give me on a trade in if I were to buy a unlocked new iPhone 12, just a pain more than a issue. I can sell on the secondary market and pay listing fees and such, just a pain but doable. AT&T says they can't help at all as the number isn't on a personal account, I can sleep ok with that answer as I don't have to worry about a cell phone bill. Apple says I could setup a new line of service, start a new upgrade program on that one, swap sims and cancel the line. Not sure what costs would be associated with canceling the line. Apple didn't have a clear answer on how a new line would invoke the return of my iPhone 11.

I wish the carriers weren't involved in the upgrade progam, but obiously see that they kindof need to be in the mix to allow the new SIM and IMEI. Apple said last night that the upgrade program is tied to the serial number of the phone and not the number or carrier. It would have been great if I could have just gotten an unlocked phone on the upgrade program and not have to worry about the other details, I guess that is 2020 for ya, hopefully Apple gets enough feedback for next year to allow it.

I guess this post is more a word to the wise that if somehow you are part of the upgrade program and then had your personal line transfered to a corperate account you are no longer able to be a new upgrade program member.
 
I don’t know why people are so confused about 12 Pro Max. Pre-approvals will start week of 11/2...
 
I have an iPhone Pro on the Upgrade Program but when I search for it the Apple web site says that it is “not eligible” for the upgrade. I spoke to a few Apple Support person and they said that the “eligibility system” is “broken” and that I should “call back tomorrow”. What a pain...
 
So I am a little confused since this is my first year using the program. Last year I signed up when I bought an iPhone 11 Pro, traded in my XS MAX and had that applied to my monthly payment to make it lower. I signed up this year, and I am trading in my 11 Pro for a 12 Pro. It okayed the trade in, but is saying I will need a large amount of money available on my Apple card when I purchase the phone. Is this because I am switching from a Citizens One loan to the Apple card and I need to pay off the loan at point of sale?
 
I’m still a bit peeved with the delay launch of these answers an iPhone upgrade program. Because since another month is passing they conveniently get to Bill me for another month or two for my 11 pro max until the new one ships and everything I’ve paid up until this point they get to keep :/. Has something been confirmed to the contrary?

Honestly, it makes more financial sense to pay off your iPhone loan and sell the iPhone by itself and get an extra $200 or so in value too. I'll have $600 left on my loan by the time the 12 Pro Max comes out next month, and my 11 Pro Max 256gb with AppleCare is for sure worth a lot more than $600.
 
Isn't using the Apple Card really the same thing as going through the upgrade program? It's a monthly payment with no interest that would pay off the phone after 2 years.

No it's not the same - with the IUP, you can trade in your phone after 12 payments for a new one and start on a new 24 mo plan. With apple card payments, you don't have the option to trade in after 12 mos, you need to pay the full 24 mos.
 
I'm so glad we don't have to go to the Apple Store in the US to do this anymore. It took hours the two times I did it.

I’m still a bit peeved with the delay launch of these answers an iPhone upgrade program. Because since another month is passing they conveniently get to Bill me for another month or two for my 11 pro max until the new one ships and everything I’ve paid up until this point they get to keep :/. Has something been confirmed to the contrary?
Wasn’t the X delayed then they moved back to the Sept release?
Hmm, I remember it was late but I wasn't on the IUP at that time

I've been in the IUP program since day 1. This happen with the iPhone X, which was delayed until November. Instead of charging over $100 for the first payment they charged around $50 for it. We'll see if there's a similar policy this year.
 
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When I log into my Citizen One account, it shows that I have paid off my phone and that I don't owe anything else. It also doesn't show any of my previous payment history.

Bizarre.
 
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