A hard credit check shouldn't a big deal for most. Even if you're actively home shopping or looking to buy a car, it's not going to impact your credit score. You act like a credit check is some kind of death blow. It shouldn't matter to anyone with decent credit. --- Post Merged, Sep 13, 2017 --- In the past they had to go in to get their phone. As there have been no changed stated, it would seem T-Mobile customers are still going to have to go in to get their new phones.