I'm not defending Apple. Look at the first line of my post describing how I felt about Steve Jobs suggestion about holding the phone. What I AM doing is seeing it from both sides and customers should see it from both sides as well. Stock holders ARE customers too ya know. Apple is a very high profile company and if their stock plummets and they end up a loser company you can best believe that we will be living in Microsoft LA LA land, do you want that? The reason for the existence of the Android phone and it's store is because of Apple showing competition to Google, Microsoft has been no competition for goodness sake.
Of course Apple needs customers to stay alive just like any company, they have actually made a statement and said they are fixing the issue. Many people here refuse to give them a chance saying that Apple is lying and there's no way to fix the problem, that's inhuman and it shows from a customer standpoint people are just acting like whiny babies stamping their feet and throwing a tantrum.
My issue with this whole thread is that many of the same people (sorry, but you're included in this Citrate) repeatedly rant in disbelief and call Apple liars but refuse to return their iPhone 4's. I know for a fact that if I'm unhappy with the company I spent money with and I have zero belief that they will fix what they said they would and I'm not happy with the statement they put out I will return my product and buy from a competitor.
So funny how many people PRAISED the Android, Droid, DroidX (whatever they are called) but after the iPhone 4 the praises went sorta quite. Well, if the iPhone 4 sux, and you have disbelief in Apple then why not return the iPhone 4 and go buy the Android???

Is it suddenly not worth you returning your defective iPhone for, or is it just the usual trolls on this forum that just want to stir things up on MR and were never even considering the Android?