Don't go bringing common sense into the argument....you will just confuse some people.So basically what apple is saying - if you're in an area with a good signal hold the phone any way you want you will not drop a call - if you're in an area with a bad signal - if you hold it slightly differently - or - keep in in a case (which most of us do anyway) this phone will hold on to a call better than any previous version. What is so wrong with this? i'm getting fewer dropped calls and the download speeds are incredible. i love this phone!