Problem. I had subs to family iCloud 2TB, family music, free AppleTV+, apple arcade, apple news. I switched to Apple One Premium.
1. All my service subscriptions correctly indicate they will end and be replaced with Apple One at the end of November. Thats fine.
2. The iCloud 2TB is the issue. Right now my family shares that with me. I have an apple ID account for media and purchases through iTunes, a separate Apple ID for myself (they are not the same, never have been), and an apple ID each for the other 3 members of my family. Everyone shares the current 2TB data pool. Right now settings shows that my $9.99 a month 2TB iCloud data package with renew on Nov 3rd and there is no indication it will be replaced by Apple One. Further when setting up Apple One it asked which family ID I wanted to associate the 2TB data package included in Apple One with... I could pick my media/store account, my personal account, or the personal account of any of my 3 family members. What does that mean? Is the 2TB of Apple One data NOT shared but everyone and all accounts? Is my separate $9.99 going to renew? I wonder what to do?
UPDATE!!! It seems my iCloud 2TB family plan was associated with my personal account and my Apple One associated with my media/store account. I was able to select the Apple One plan and CHANGE the iCloud 2TB association to my personal account and it then canceled my $9.99 family 2TB plan. Nothing was lost and all accounts continue to share the data. Had I missed this, and it would be very, very easy to... I would have been playing for Apple One PLUS $10 a month for 2TB of data. Check this if you have multiple accounts!
Yeah I thought about this but I like having them separate: emails/files app in one and purchases in another but I totally get why most people would probably want to keep it as one.Might be worth subbing just to finally get this fixed. I'd much rather have one single Apple ID.
Mine did this automatically but I was already on the 2TB plan. Maybe if you have a lower plan it charges or I was just lucky.PSA, if you are already paying for storage, you have to cancel that after upgrading to an Apple One plan, unless you just want like double storage.
Good luck. Had to go to my sons iPad and cancel arcade manually. He’s part of my family plan. It should’ve vanished automatically and refunded but doubt I’ll see a refund either.
Do it from the account that's linked to iTunes already - you'll get the option to merge the files/settings account later.My iTunes account is different from my '@me.com'. Will the subscription apply to both if I purchase under me.com?
Thanks
It reminded me to change this? Do you have everything on the same AppleID?careful to those that already have 2TB of storage. when you get apple one it will say you now have 4TB of space. you will need to manually cancel the stand alone 2tb plan.
Thank you!Apple fixed their support link regarding AppleOne iCloud storage (it was dead earlier): https://support.apple.com/en-us/HT211784
Is that true? DRM on stuff not in their catalog?? Doesn’t make senseHmm.. so essentially with iTunes Match Apple allows for you to upload your non-drm file and download that file as non-drm as well. With Apple Music Apple allows you to upload your non-drm file but when you download it, it gives you a DRM version even if that file is not offered as part of Apple Music. They convert your NON-DRM to DRM and give it back to you unless you pay them not to do that. LOL
Not sure if this was discussed. Is there student pricing?
That's different though. There were no ACTUAL DOLLARS coming out of your wallet that they can refund. If you are worried about it, just wait until your free trial is over and then subscribe.You paid for it... The cost is baked into what you bought your phone for. For me I just activated the TV+ trial, its worth $72 CAD. I would hope to get a discount, otherwise there is no incentive to join Apple One. Its just like how everyone says Canadians get free health care. They don't its baked into the cost of their taxes.
I just chatted with apple and they said to cancel the subscriptions on our iTunes account and have it under the iCloud. Clearly this isn’t going to work for most including me, so hopefully eventually they will have a solution for this.I have the same question. Please let me know if anyone figures this out.
Wow. Is this true? I was gonna cancel Match and get Apple Music because all these comments saying Match is included in Apple Music.BEWARE of canceling iTunes Match. Apple Music and iTunes Match use different song catalogs to "match" songs.
I lost HUNDREDS of songs when I canceled iTunes Match after paying for both services for 4 years...
Let me know how you get on with that - I downgraded my existing 2TB iCloud storage plan to 'none' but it's still showing I have 4TB (though I can't downgrade it to 'none' anymore so it must have gone through). Maybe it's leaving my original 2TB live till the next billing period, but that's pointless as I'm clearly not going to be needing to use any of that extra 2TB - it would only be sensible to issue a pro-rata refund.