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Apple Pay at Home Depot...

WolfSnap

WolfSnap

macrumors 65816
Original poster
Sep 18, 2012
1,131
1,029
SoCal
Yahoo is reporting (in a really poorly written news report) that Home Depot is NOT accepting Apple Pay. However, the article smells fishy as 1) Home Depot ($HD) is only mentioned in the article's title, and 2) Yahoo isn't known to be an Apple bull.

So, I attempted to do some digging. There are reports on here (and twitter) of success with Apple Pay at Home Depot, yet, the article claims they turned off support; and, an Apple support document says that it doesn't work there.

I attempted to call HD and find out. The rep I spoke to had no idea what NFC, Apple Pay, or even Google Wallet was. She transferred me to the 'resolutions' department, who ALSO had no idea what any of those words meant.

So, here's the question... Is Apple Pay working at HD? Did they pull the plug? Is Yahoo actually correct? Or, is this a completely bogus news report?
 
I haven't been to home depot in a while, but last time I tried my contactless card, the machine beeped and then declined the payment. The lady told me that they disabled the contactless feature, and I had to swipe. This was about 6 months ago
 
Looks like a poorly written article (from Yahoo? Shocker!)

It mentions how CVS and Rite-Aid disabled NFC (which we already knew) and how Wal-Mart, Home Depot, etc. are part of this MCX group (which we already knew), but nothing about them actually disabling NFC.

Just your typical sensationalist clickbait.
 
I literally was in HD an hour ago and the self checkout displayed the NFC sideways wifi symbol in the middle of the display of various cards they take. No Apple logo but MasterCard paypass was definitely there.

As UPS still has my iphone6 I was unable to test Apple Pay... :cool:
 
I watched a guy pay with Apple Pay last night at Home Depot. Furthermore, he was showing the cashier how it all worked.

They may have dropped that ability between yesterday and today. But it worked last night.
 
Inframan said:
Go to Home Depot and try it.
Click to expand...

I have a few times already.

Its unofficially supported and when swiping your card you have to type in your pin for debit or press cancel to have it go through as credit. Using Apple Pay it detected my phone right away and it approved the transaction but the pin pad was still waiting for my pin, as soon as I pressed cancel the receipt came out.

I believe the system needs to be updated for the cashier so that instead of them pressing the debit/credit button it becomes two different options (credit or debit), but this could also just be this location.
 
Yahoo has now "fixed" the article, but has not corrected anything other than the headline..

Now it says, "CVS and RiteAid", but the video and URL still reference home depot, which is wrong.

Absolutely pathetic reporting.
 
saving107 said:
I have a few times already.

Its unofficially supported and when swiping your card you have to type in your pin for debit or press cancel to have it go through as credit. Using Apple Pay it detected my phone right away and it approved the transaction but the pin pad was still waiting for my pin, as soon as I pressed cancel the receipt came out.

I believe the system needs to be updated for the cashier so that instead of them pressing the debit/credit button it becomes two different options (credit or debit), but this could also just be this location.
Click to expand...

So you're saying you hit cancel when asking for your PIN & the transaction was still successful ?
 
I just tried using Apple Pay at HD and it came back declined. It authorized on my phone and then the system asked for my pin. I hit cancel to run it as credit and it came back card declined. I then swiped the same card through and it went through fine.
 
scapegoat81 said:
So you're saying you hit cancel when asking for your PIN & the transaction was still successful ?
Click to expand...


Similar thing happens when I swipe my FSA medical card. POS asks for a pin but you just hit cancel. The confusing things is the card is stamped with the word "Debit" but it's not a debit card.
 
I used it at Home Depot on Sunday. Went to a regular cashier (not self checkout) and it worked fine.
 
MasterRyu2011 said:
Does the self checkout not have the NFC terminal?
Click to expand...

Seems like he just chose the cashier. I often do if there's no line, nice to interact with a person.

Anyway, I posted earlier:
deeddawg said:
I literally was in HD an hour ago and the self checkout displayed the NFC sideways wifi symbol in the middle of the display of various cards they take. No Apple logo but MasterCard paypass was definitely there.
Click to expand...
 
I'm going to try Home Depot this week to get some stuff I need for yard cleanup. I usually go to Lowe's but the one I went to this weekend to get paint did not have NFC at all. Just a regular card swiper. As it's not going to be accepting Apple Pay I'll try Home Depot. Both equally close tom where I live I just had the Lowe's habit.

I hope I can try Apple Pay at HD at least once before they shut it down.

Can't wait to try Trader Joe's. I've heard rumors that they have the equipment.
 
Last edited:
dvdlovr24 said:
I just tried using Apple Pay at HD and it came back declined. It authorized on my phone and then the system asked for my pin. I hit cancel to run it as credit and it came back card declined. I then swiped the same card through and it went through fine.
Click to expand...

I've had this same problem at a few other stores. Interestingly enough though, Apple Pay seems to work at these locations with American Express and the store terminal never asks for credit/debit..it just processes the transaction.

When I attempt to use Apple Pay at some stores with a mastercard/visa the store terminal asks for a pin..I hit cancel to run as credit and the transaction is declined..but it works with AMEX. I'm not sure what's going on.
 
Lefty21 said:
Looks like a poorly written article (from Yahoo? Shocker!)

It mentions how CVS and Rite-Aid disabled NFC (which we already knew) and how Wal-Mart, Home Depot, etc. are part of this MCX group (which we already knew), but nothing about them actually disabling NFC.

Just your typical sensationalist clickbait.
Click to expand...

Actually, Home Depot is NOT a member of MCX - at least, I can't find mention of it - but Lowe's is.
 
My home depot does in fact have NFC terminals but when used a message comes up telling the cashier to use another form of payment,This happend both from Apple Pay and a family members Note 3 using Soft Card. The cashier said it has always done that since they had the terminals installed a year ago. So I guess it store dependent on how they use them.
 
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