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Apple Plans to Enable 5G in Dual SIM Mode With Software Update Later This Year [Updated]

cmaier said:
Ok. So, yes, voice activation would have little use beyond that. So what’s your point?
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Point is all the fancy features of home automation don't help. Just a few simple things like occupancy sensors, which ironically most home lighting systems don't have, are useful in offices, and that may only be because employees aren't trying to save energy by turning off lights.

But people will still spend the money and time on home automation products, end up with something that's mostly not an improvement or at least isn't worthwhile, and maybe even feel good about it. For one, the early versions of the Phillips Hue lights were overall a downgrade vs regular lights because they turned off during software updates. Still sold.

(Edit: Also forgot, these offices have fridges, washing machines, and dishwashers too. Wonder if they tried the "smart" versions of those.)
 
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Lets Go said:
Cancelled my order. I have dual sim and if I can't get 5G I will wait until it is available. Glad I found this out before going to the store Friday and picking it up. 5G was the only reason I was upgrading from my perfectly fine XR.
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That... doesn’t make much sense. Given that an update is confirmed, what’s wrong with getting it a few weeks sooner? It’s not like you’ll lose anything by switching away from the xr even without 5G at launch.
 
hot-gril said:
Point is all the fancy features of home automation don't help. Just a few simple things like occupancy sensors, which ironically most home lighting systems don't have, are useful in offices, and that may only be because employees aren't trying to save energy by turning off lights.

But people will still spend the money and time on home automation products, end up with something that's mostly not an improvement or at least isn't worthwhile, and maybe even feel good about it. For one, the early versions of the Phillips Hue lights were overall a downgrade vs regular lights because they turned off during software updates. Still sold.

(Edit: Also forgot, these offices have fridges, washing machines, and dishwashers too. Wonder if they tried the "smart" versions of those.)
Click to expand...

Yes technically a lot of home automation stuff don’t need a smartphone as long as you are willing to set up all the remotes and sensors. Personally having HomeKit and Siri just makes things a lot easier and cheaper since they just need to be able to connect to WiFi. You can also add sensors as needed. Things like changing lightbulb color, timed automations, and adjusting the AC is just so much simpler with a single centralized control interface, not to mention the same controls sync to other Apple devices.
 
The Hong Kong iPhones offer dual sim with 2 physical SIM cards but wondering if you still have the option Of using an esim as well (1 physical + 1esim) with HK iPhones. Will be there soon to likely buy one. Thanks
 
iGeneo said:
Perhaps you could head over to Google or Samsung and report back to us on how "honest" they are.

Stop overreacting, it will be fine and sorted in a matter of weeks
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So. I saw your posts in the other thread and purposefully didn't comment but honest question. Why do you feel the need to attack people over this???

It's a legitimate issue for some of us. If it doesn't matter for your use case, good for you. But for people who (in non COVID times) travel a lot, live in certain countries/regions, or simply want to have work and home on the same device, it matters, and 5G not working in that use case is something most of would want to know before we put down $700~$1200+ on a new device. Is that so unreasonable?

I don't think I, or anyone else is saying "don't buy or be excited about iPhone 12 if this doesn't matter to you." By all means, if this doesn't effect you, great. Be excited. Buy an iPhone 12. Have fun.

I'm not going to go over to "Google or Samsung" and report back how "honest" they are because, as a long time Apple user I hold them to a higher standard, although, that said, I honestly wouldn't accept this kind of behavior from any of these companies. I'd just return the device.

Finally, you say this will "fine and sorted in a matter of weeks" but Apple hasn't even officially acknowledged it or updated its customer facing support documents so how could you know???
Sure, based on the Verizon document it's not an unreasonable assumption to make that this will eventually be resolved (although the timeline given certainly isn't a few weeks). But, until Apple officially addresses this and gives us a timeline, I think that's a pretty bold statement to make (although I'd love to be wrong).
 
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hot-gril said:
Point is all the fancy features of home automation don't help. Just a few simple things like occupancy sensors, which ironically most home lighting systems don't have, are useful in offices, and that may only be because employees aren't trying to save energy by turning off lights.
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I mean, if you're not into them and find them a superfluous luxury item, I think that's fair.

Others may enjoy or benefit from them, though. You can make the argument that their benefit is fairly minor, but so was the benefit of turning a light switch compared to lighting a candle, yet we've all moved to the newer system.
 
Those of us who have been directly involved in the manufacturing process of a product, at close to product launch dates we see statements of 'x feature will be available at a later date through a software update', we know it means the manufacturer has identified a fault with the product but does not have time to halt pre-orderes so they release a statement saying a feature will be temporally unavialble and that it will be made available during a software update.

I've seen this happen with video recorders, computer monitors, printers, laptops, desktops, servers and mobile phones (yes i've worked in a lot of manufacturing sectors). Those who have never worked in manufacturing will not understand that testing of a product never stops, QA departments continually test the product right up to launch date to make sure nothing has been missed but on some occasions some things do get missed. This is usually the fault of 3rd party companies providing test resources too late and when the manufacturers QA department get access to the 3rd parties test resources, faults tend to be found. I've seen this happen time and time again. A product is built and the nature of the product means it has to interacte with other companies services therefore the manufacturer requests access to the 3rd parties test resources but it takes weeks or even months for the 3rd party company to their act together. I remember at one product launch an important feature could not be tested because the 3rd party company who's services were being used did not provide it's test resources until 5 days before product launch. When the QA department got access and started their QA testing, faults were found but it was too late to halt the launch of the product.

This could have happened at Apple, a problem with 5G was detected late on and too late to halt stop the iphone launch so they issue a press release saying x feature will be disabled for the time being and will be enabled later during a software update. That's why I gave the explantion above so it's gives people an insight and understanding as to why companies like Apple behave the way they do in such circumstances.
 
laptech said:
Those of us who have been directly involved in the manufacturing process of a product, at close to product launch dates we see statements of 'x feature will be available at a later date through a software update', we know it means the manufacturer has identified a fault with the product but does not have time to halt pre-orderes so they release a statement saying a feature will be temporally unavialble and that it will be made available during a software update.
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Or they simply decided all along that it was too specific a use case to ship on day one.
 
chucker23n1 said:
Or they simply decided all along that it was too specific a use case to ship on day one.
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Not possible because when it comes to product launches, companies always want everything to run smoothly because not only does it help increase sales, it makes the company look good and helps keep it's good name. The last thing any company wants is to have delays or issues cropping up that can affect the launch. Only a sadistic company would offer everything on a product and then not do so come product launch day because doing something like that can lose a company not only a lot of pre-orders but tarnish it's reputation.

Go look around the web at Apple's promotional matterial for the iphone 12, 5G is a big part of it's focus and hence selling point. Customers are expecting 5G to work, no strings attached but that is not the case here with Apple's latest press release saying that 5G will only work in a given situation and that it will not work in dual sim mode for the time being. Such a situation will lose Apple pre-orders. Plus it will also start to put into the minds of potential customers in that is a software update a quick fix and that the actual issue is hardware related and will be rectified in later production runs thus those who get a pre-order phone will actually be getting an inferior phone?
 
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laptech said:
Those of us who have been directly involved in the manufacturing process of a product, at close to product launch dates we see statements of 'x feature will be available at a later date through a software update', we know it means the manufacturer has identified a fault with the product but does not have time to halt pre-orderes so they release a statement saying a feature will be temporally unavialble and that it will be made available during a software update.

I've seen this happen with video recorders, computer monitors, printers, laptops, desktops, servers and mobile phones (yes i've worked in a lot of manufacturing sectors). Those who have never worked in manufacturing will not understand that testing of a product never stops, QA departments continually test the product right up to launch date to make sure nothing has been missed but on some occasions some things do get missed. This is usually the fault of 3rd party companies providing test resources too late and when the manufacturers QA department get access to the 3rd parties test resources, faults tend to be found. I've seen this happen time and time again. A product is built and the nature of the product means it has to interacte with other companies services therefore the manufacturer requests access to the 3rd parties test resources but it takes weeks or even months for the 3rd party company to their act together. I remember at one product launch an important feature could not be tested because the 3rd party company who's services were being used did not provide it's test resources until 5 days before product launch. When the QA department got access and started their QA testing, faults were found but it was too late to halt the launch of the product.

This could have happened at Apple, a problem with 5G was detected late on and too late to halt stop the iphone launch so they issue a press release saying x feature will be disabled for the time being and will be enabled later during a software update. That's why I gave the explantion above so it's gives people an insight and understanding as to why companies like Apple behave the way they do in such circumstances.
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Very lengthy excuse for the Apple marketing which did not mention this during the product launch. Apple cant blame third parties or contractors etc....for not disclosing this during product launch which followed up with pre order. People are not concerned about lack of 5G but lack of disclosure.
 
Malus120 said:
So. I saw your posts in the other thread and purposefully didn't comment but honest question. Why do you feel the need to attack people over this???

It's a legitimate issue for some of us. If it doesn't matter for your use case, good for you. But for people who (in non COVID times) travel a lot, live in certain countries/regions, or simply want to have work and home on the same device, it matters, and 5G not working in that use case is something most of would want to know before we put down $700~$1200+ on a new device. Is that so unreasonable?

I don't think I, or anyone else is saying "don't buy or be excited about iPhone 12 if this doesn't matter to you." By all means, if this doesn't effect you, great. Be excited. Buy an iPhone 12. Have fun.

I'm not going to go over to "Google or Samsung" and report back how "honest" they are because, as a long time Apple user I hold them to a higher standard, although, that said, I honestly wouldn't accept this kind of behavior from any of these companies. I'd just return the device.

Finally, you say this will "fine and sorted in a matter of weeks" but Apple hasn't even officially acknowledged it or updated its customer facing support documents so how could you know???
Sure, based on the Verizon document it's not an unreasonable assumption to make that this will eventually be resolved (although the timeline given certainly isn't a few weeks). But, until Apple officially addresses this and gives us a timeline, I think that's a pretty bold statement to make (although I'd love to be wrong).
Click to expand...
Only MR has mentioned the authenticity but apparently Apple has not acknowledged it so far....lots of assumptions running with those assertions that it will be fixed within this year. If I were to invest on these devices I would wait for official confirmation or wait until this gets addressed to my satisfaction that it allows Dual SIM functionality(4G or 5G ) without impacting the other SIM.
 
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laptech said:
Not possible because when it comes to product launches, companies always want everything to run smoothly
Click to expand...

Exactly — and one way to launch smoothly is to not launch everything at once. Apple has done this a lot in recent years, where WWDC really serves more as a roadmap for the coming twelve months, rather than everything shipping in a .0.

laptech said:
Go look around the web at Apple's promotional matterial for the iphone 12, 5G is a big part of it's focus and hence selling point. Customers are expecting 5G to work, no strings attached but that is not the case here with Apple's latest press release saying that 5G will only work in a given situation and that it will not work in dual sim mode for the time being. Such a situation will lose Apple pre-orders.
Click to expand...

I understand that not having 5G work with dual-SIM is less than ideal, but I really don't understand the "it'll lose them pre-orders" at all. And, what, those people just stay with their old iPhones? Which also don't do 5G with dual-SIM? Like, wouldn't you rather already get a better phone that'll receive a free software update anyway? (You could wait and save up some money, sure, but then you risk not getting it until after Christmas?)
 
chucker23n1 said:
Exactly — and one way to launch smoothly is to not launch everything at once. Apple has done this a lot in recent years, where WWDC really serves more as a roadmap for the coming twelve months, rather than everything shipping in a .0.



I understand that not having 5G work with dual-SIM is less than ideal, but I really don't understand the "it'll lose them pre-orders" at all. And, what, those people just stay with their old iPhones? Which also don't do 5G with dual-SIM? Like, wouldn't you rather already get a better phone that'll receive a free software update anyway? (You could wait and save up some money, sure, but then you risk not getting it until after Christmas?)
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Your forgetting that there is a huge amount of business customers out there who want to or would like to upgrade to the latest model to take immediate advantage of 5G whilst still maintaining duel sim usage due to business reasons. This latest news about that funcationality not working at production launch is a huge huge deal for many and as such it could be the difference between canceling pre-orders or not.

People need to stop and think that it is not only the general consumer who will purchase the phone, businesses of all types will, emergency services will, education establishments will, plus many many others and having 5G dual sim working could be and maybe very important to them. Not having it work could mean all these people and businesses cancel their pre-orders.
 
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I canceled my order, a Tmobile phone from Apple. I was looking forward testing better reception in areas where I frequent, however I use the dual sim every day. The use case will not be great for me to fully see any improvements with this news. I will just hold on to the XS, nothing wrong with it- was going to hand over to a family member who has a 6S.
 
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laptech said:
Your forgetting that there is a huge amount of business customers out there who want to or would like to upgrade to the latest model to take immediate advantage of 5G whilst still maintaining duel sim usage due to business reasons.
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Again, that product doesn't exist, today, either way. Canceling your order doesn't magically make an iPhone with dual-SIM 5G appear. It does, however, make an iPhone appear that will soon offer that feature.

laptech said:
Not having it work could mean all these people and businesses cancel their pre-orders.
Click to expand...

To what end?

(Also, how many people right now are 1) business travelers 2) still actively traveling a lot despite the pandemic 3) need 5G ASAP? What's the use case there?)
 
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hot-gril said:
Maybe he's saying, you have the freedom to choose, so don't complain about your choice.
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Haha, no, that's not what he said at all. He was complaining about people being critical of Apple when other tech products have problems too! Very Trumpian.
 
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Looks like it does work according to reviewers.

Both SIMs are 5G in this test.

EACC7BD6-812B-4C27-9E61-105A7FBE1BE8.png
 
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laptech said:
Your forgetting that there is a huge amount of business customers out there who want to or would like to upgrade to the latest model to take immediate advantage of 5G whilst still maintaining duel sim usage due to business reasons. ...
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Do you have a citation for this? Seems to me those businesses would have jumped to android if this was a real requirement. (But that can’t be proven either) Not to be able to wait a few weeks given 5g doesn’t even cover most of the earth, makes this statement seem like hyperbole.
 
Lets Go said:
Cancelled my order. I have dual sim and if I can't get 5G I will wait until it is available. Glad I found this out before going to the store Friday and picking it up. 5G was the only reason I was upgrading from my perfectly fine XR.
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This doesn’t make sense to me, but to each their own. Maybe if enough people cancel for this odd reason, those who are waiting will get theirs sooner.
 
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