Through AppleCare, I got a brand new iPhone 6 128GB last October because of battery issues 
Not a 6S or 7, but very happy with it!
Not a 6S or 7, but very happy with it!
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Apple Possibly Planning to Launch iPhone 6 Battery Exchange Program [Updated]
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My iPhone 6 had this issue. Had to go to a third party vendor to get it replaced. Now it's absolutely fine. All for £20
Just not the same thing. To compare the Samsung issue with the battery issue is nuts.
There should be, my iPhone 6 shuts down ALL THE TIME with about 30% battery life. Totally unreliable and because of it the worst phone I have ever owned. I don't care how thin it is if it doesn't work when I need it.
I can truly say this is happening with my iPhone 6 Plus along with my wife' iPhone 6s and my step daughter's. At first we thought it started with the update to iOS 10, but I cannot tell you for a fact that was the triggering event.
Exactly the same thing happened with mine and exactly the same response from Apple. In the end, I just paid $40 myself and had the battery replaced by a third party vendor. It's been working fine since. They are definitely issues with the battery but Apple's hardware diagnostics are not picking these up.
What a waste of resources. Battery life cycles can be very different depending on usage and how the batteries are treated etc. Neither do I think it makes sense nor is it possible to set an exact date when a battery has to be changed. Too many factors in play.
I got the 6s last November and in the past 6 months have had no end of probelms with it. Never really had any iPhone issues in the past but with this one.... shutting down intermittently, not talking photos/deleting my entire photos roll when storage gets low only to slowly start restoring them, apps crashing and being very slow and unresponsive, phone not being able to back up or update the iOS... the list goes on!
My iPhone 6 died at 77% the other day. Then came roaring back to life 20 minutes later at 45%. Which dwindled down to 17% in the next 20 minutes after that.
Exactly why I don't believe the rumor. Why give people $90 replacements when you can reasonably say "well, it's an older phone, it happens"? Doesn't make sense.
I have this problem with my 6, pissed off. Phones are not cheap, I expect to keep three years at least. I have had iPhone since first released, batteries always drain quicker as they get older, but this shutting down at 30-50% takes the piss.
I had this happen to my launch day 128GB 6 this last summer (summer 2016) and I thankfully got Apple to issue me a new device just before Apple Care was up, but it was not a quick and easy thing and was dragged out over a month. My phone began to bounce all over battery% wise. Be at 87% and suddenly drop to 27% and then turn off, plug back in and seconds later it would be at 89% and stuff like that (usually it was just the % dropping and spiking, not the shut downs) for a few weeks before I wised up and tried to get it covered by warranty before it expired.
I took it in to Apple after talking to online chat support who said to wipe and restore from backup so they could do an in-store diagnostic on it because the one they were doing for me via chat wasn't definitive. That didn't work and the in-store diagnostics showed that my battery was in the 96% for a full charge for a 2 year old device (that got charged daily and didn't have that fantastic of a battery and didn't have heavy usage with no streaming of any kind so I don't know HOW that result came to be) so the store genius had me wipe and setup as new, The Genius's argument was that it was a software bug/glitch that was causing it and by devices long data history and some update I did OTA borked things. Because the diagnostic was 'good' the Genius was unable to swap out my device or do anything for me. The wipe and run as new 'fix' worked for less than 24 hours.
Another trip back to the Apple Store this time got them to order me a new device (that took ~2 weeks to show up, but that's a different story) and they switched it out about 10 days after warranty expired on my old device. The Genius who helped me the last time said that it was likely the logic board going out and even if I had them replace my battery, it wouldn't have changed anything as the board was at fault, not the battery. My Ex's device (a 64GB launch day 6) started to do the exact same thing to hers just after the warranty expired.
I took it in to Apple after talking to online chat support who said to wipe and restore from backup so they could do an in-store diagnostic on it because the one they were doing for me via chat wasn't definitive. That didn't work and the in-store diagnostics showed that my battery was in the 96% for a full charge for a 2 year old device (that got charged daily and didn't have that fantastic of a battery and didn't have heavy usage with no streaming of any kind so I don't know HOW that result came to be) so the store genius had me wipe and setup as new, The Genius's argument was that it was a software bug/glitch that was causing it and by devices long data history and some update I did OTA borked things. Because the diagnostic was 'good' the Genius was unable to swap out my device or do anything for me. The wipe and run as new 'fix' worked for less than 24 hours.
Another trip back to the Apple Store this time got them to order me a new device (that took ~2 weeks to show up, but that's a different story) and they switched it out about 10 days after warranty expired on my old device. The Genius who helped me the last time said that it was likely the logic board going out and even if I had them replace my battery, it wouldn't have changed anything as the board was at fault, not the battery. My Ex's device (a 64GB launch day 6) started to do the exact same thing to hers just after the warranty expired.
It happened to my 14-month old phone, and Apple was still selling them four months ago.
It isn't free. But I suspect if you keep your receipt and show it when you sell the iPhone down the road you will recoup a piece of that, maybe even half of it. I'd say if you are being frugal and sticking with a 6 for another year, you could treat yourself to a new battery.
Note I have a 6s and I got the free replacement. First it was great that it was free. But it is also great to no longer have any battery life concerns. And my battery was only a little over a year old. If you have a 6 you will see even more difference in battery life.
The lawyers are deciding when to cut off class action lawsuits in the US and are waiting to see if other countries start suing first before they announce a program. They don't care about consumer complaints until lawyers get involved. And btw, Apple does know this affects all their devices that's why they are dragging their feet.
I had the same problem on an iPhone 6S+. They ran the battery diagnostics and said they couldn't replace it. They said to come back if I had problems again. Next time it did it, I recorded it with another iPhone and then sent myself the video. I went back and showed the video - they replaced the whole phone.
Yes, no exact numbers. But I also don't think users realize how easy it is to get that battery switched out (Apple will do it same day and within an hour or two of dropping it off) and how nice it is to be back to having a fresh battery. I'd definitely do it after year two if your normal use is causing you to run out of battery during the day. There are many users who charge twice a day and after two years of that sort of use are going to have really degraded batteries.
Just confirming that this battery issue is not unique to only the iPhone 6s, but affects earlier 6 models as well; including the Plus. My phone has been dying / shutting down abruptly while having at least 30-50% battery left.
Apple may be preparing to launch an iPhone 6 battery exchange program for undisclosed reasons, according to Japanese website Mac Otakara.
It is unclear if the iPhone 6 program would be related to Apple's existing iPhone 6s battery replacement program. Apple launched that program in November after it determined that a "very small number of iPhone 6s devices may unexpectedly shut down" due to a manufacturing issue.
A number of iPhone 6s users said their devices typically shut down with around 30% battery life remaining. Apple noted the shutdowns are not a safety issue, but rather a feature designed to protect the iPhone's internal components from low voltage. However, affected batteries still need to be replaced.
Apple also has an iPhone 5 battery replacement program, which it launched in August 2014 after it determined that a "very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently," so an iPhone 6 program would not be unprecedented.
Mac Otakara accurately leaked several iPhone 7 and iPhone 7 Plus features, including the removal of the headphone jack and a glossy black color, but some of its rumors, such as a new Jet White color for iPhone 7, have yet to materialize or proven incorrect. File this rumor in the "maybe" cabinet.
Update: Apple has reportedly told AppleInsider that "there are no plans" for an iPhone 6 battery exchange program.
Article Link: Apple Possibly Planning to Launch iPhone 6 Battery Exchange Program [Updated]
I have an Smart Battery case for my iPhone 6. Even then sometimes it will just turn itself off, I try to turn it on, it claims it needs more power. I remove it from the case, put it back in the case, and it springs back into life.
More than a bit frustrating!
More than a bit frustrating!
After seeing the update to the article about Apple not planning on doing a exchange program, this disappoints me. My girlfriend's iPhone 6 goes from the 20% warning to 10% warning in a matter of minutes. Turns off around 30% sometimes too then when you turn it back on it is at 25% or so. Though, Apple isn't one to announce that they have plans on announcing a plan...
Boo, update!
It's the same issue, with the same battery, used in nearly identical iPhones.
I guess replacement costs outweigh any internet grumblings? Meh.
#ohwell
It's the same issue, with the same battery, used in nearly identical iPhones.
I guess replacement costs outweigh any internet grumblings? Meh.
#ohwell
I am pretty much done with Apple at this point. The iOS stuff has been the main thing keeping me hanging on, but my 6 and my GF's 6s both have the stupid battery issue. Mine crashed at 28% the other day. Unacceptable.