So what do you think he meant by the statement "With very little help from the IT department, it will work"? Do you think that this means that IT departments are either opening up IMAP Ports or allowing POP3 access to Corporate Email? I.E. No additional support built into the iPhone.
As far as priorities. Not sure why you feel it should not be a high priority for Apple. The following Article estimates Blackberry users at about 8 million in April 2007 (I thought there was more). Apple expects 10 million uses by the end of 2008. Wouldn't it be a good idea to go after some of the Backberry Users. I really do not think that adding support for Exchange ActiveSync would be a hard thing to do (for iPhones or the MAC). My guess is that there is a nother reason it has not already be done for the MAC. Maybe more political then anything else. Do you really think that they could not have added support for the MAC over the last several years?
http://searchmobilecomputing.techtarget.com/originalContent/0,289142,sid40_gci1251971,00.html
I have a BlackBerry for work and an iPhone for my personal use. I much prefer the iPhone but there is a lot of work Apple has to do in order to make iPhone valid for corporate use. The MOST important one is wireless syncing of calendars (and to a lesser extent contacts), and better calendar / mail integration.
It's simply not a good option for someone to have to dock their iPhone in order to get an up to date calendar. Nor it is an option for them to get an email saying "hey can you do this time?" instead of just accepting a meeting request right from the phone and having it show up in their calendar on iPhone AND their desktop mail. Contact syncing with large corporate address books is also essential for this to work properly. iPhone currently has none of that. But, it could do with some software updates...
But it's true, in my opinion, to say that it's not (nor should it be) an Apple priority. Corporates don't sign off on 5-600 dollar email devices. A few top execs, yes, but for the masses, corporate guys buy a generation or two old BlackBerry for 50 bucks based on corporate deals. Individuals don't get a choice on this stuff.
However, interestingly enough, I've started to piece together my own theory on what Apple is going to do.
Consider .mac. It's done OK but it's not that flash or feature rich by their standards. At D5 Steve was asked about this and he said "You're right, and we will be making big changes in coming months" (I haven't quoted him correctly but that was his meaning I believe.)
Now, consider this. Macs can sync contacts, calendars and a whole bunch of stuff via .mac. You can hook up multiple macs to your .mac account and sync them. Hmmmm, doesn't iPhone run OS X? So exactly HOW HARD would it be for them to let your iPhone sync with .mac in exactly the same way? Easy, for them.
OK, I know what you're going to say, that's just mac users. But it is actually NOT that hard for them to make this available to windows users too.
There are two steps to getting content out of your 'doze machine (Outlook etc.) and onto your iPhone.
Step 1. Get the content from the app. They already do this for the iTunes sync via USB, so it's done already. It's two way too since you can add contacts on the phone and they appear on your desktop app when you connect. So, check, done.
Step 2. Get it to the phone. Today that's done via iTunes. To do it wirelessly all they need is a WINDOWS .mac sync agent. Hardly beyond the wit of a skilled apple engineering department, and it would drive .mac sales too.
Admittedly some things need more work. Notes, tasks (if they ever appear on iPhone), etc. But that's an extension of groundwork that is already done.
So that's my theory, that they're going to let you do this stuff wireless, by .mac, and that there'll be a windows sync agent (let us not forget, there is ALREADY a Windows iDisk client to let you get at a .mac iDisk, so there is precedent for .mac access from Windows.)
All of which is to my main point. If apple is going to invest time this stuff, they won't target corporate. It's too much work, with a lot of corporate IT policy and privacy rules etc etc to deal with. Plus, it's NOT a huge part of the iPhone market! They'll focus on making things better for consumers, who are the people buying the phones.
Just my 2c worth.
be well
t