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Apple Provides Instructions to Fix macOS Reinstallation Errors on M1 Macs

Chayuth said:
Why would anyone ever need to restore or do a clean installation in a less than one week old machine? Apple even haven’t released any major OS update yet nor the prior version of OS works.
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Why is easy. If your time machine migration does a horrible job then your only option is to do factory reset to get rid of inconsistency. That is why!
Furthermore it ia not logical to question users performing a common action that normally should not create the issue such as bricking a machine.
 
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scgf said:
When I uninstall an app there are usually all manner of files relating to it in /Library/Application Support, /Library/Preferences and in various other places, including the corresponding folders in ~/Library. Sometimes things are still running as a service when I have removed the Application. I'm not keen on my computer having these orphaned files. Do Apple apps not do this then?
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Most, if not all of that stuff only gets put there when an app is first run, and generates its default preferences file, etc. GarageBand, for instance, waits till first run to download instrument loops. If you simply trash an unused stock app, you shouldn't have this issue.
 
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Somesayimhandsome said:
they used the word bricked. but bricked is non working. doesn't power on useless. is this actually what happened? or was the upgrade just botched. if so that's not bricked.. I haven't actually looked anything up regarding this

ok just looked it up see it did do it :eek:

this why I never "upgrade" major OS installs. clean installs only. I wonder if this was the case with clean installs or just upgrades
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Unsure what to call it but machine didn’t load up to OS. I can use another term if needed.
BvizioN said:
You must be one of these who waits around this forum for bad news to spill negativity!! Sadly for you, there has not been that many bad news about Apple.
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I didn’t bash Apple but outline a major issue I experienced. I have 3 other Macbooks, 4 iPads, 5 iPhones, 3 Apple TVs, 2 Homepods, 4 Airpods and other Apple stuff at home. So I do not wait for bad news. Why would anyone do that?

However Apple is not teflon. Like any other manufacturer they may have issues which should be identified and communicated. They should have tested the OS under various algorithms to see if clean restore actually works.
That is what we have comments sections in Macrumors. Cheers.
 
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scgf said:
When I uninstall an app there are usually all manner of files relating to it in /Library/Application Support, /Library/Preferences and in various other places, including the corresponding folders in ~/Library. Sometimes things are still running as a service when I have removed the Application. I'm not keen on my computer having these orphaned files. Do Apple apps not do this then?
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1. Apple Apps like Pages etc don’t run as a service.
2. These preference files are created at first launch of the App. So if you delete right away without opening they are never created.
3. if you wanted to be 100% sure deleting the app then deleting the User library folder on a new machine is much faster then a reinstall.
4. they are like 4kb xml files. You seriously want to take a hour of your time to re-install a new machine over that? Time = money.
 
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My MBA went back for this reason. I got mine on the second day of release. Returned within 24 hrs. Apple support didn't have a clue how to fix the issue. But since then there seems to be a work around, not much good for me.

This issue is a "will happen event". Due diligence was not applied pre release of these units to cover an event which will happen. Who signed that one off ?

I am in no rush to order another device and will leave it till things settle and Big Sur gets refined. I understand the M1 chip can only run Big Sur. Is that true ?

Happy to continue with my other Apple devices and windows machine.

Apple the best company? don't you kid yourself. Its a business and profits are the Holy grail.
 
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This makes total sense, whenever I buy a brand new car that is in pristine perfect working condition. - The very first thing I do before driving it is to dismantle the entire engine and then complain to the world that I can't get it working again.
 
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MadDawg2020 said:
This makes total sense, whenever I buy a brand new car that is in pristine perfect working condition. - The very first thing I do before driving it is to dismantle the entire engine and then complain to the world that I can't get it working again.
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Read the thread. There are legit reasons to restore. If this doesn't work its Apples fault.
 
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MadDawg2020 said:
This makes total sense, whenever I buy a brand new car that is in pristine perfect working condition. - The very first thing I do before driving it is to dismantle the entire engine and then complain to the world that I can't get it working again.
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What a silly response.

Was the MBA in "pristine working condition" just like your car ? seems not. Apple specialists could not get it working. My issue was caused by the Apple specialist instructing me to update to the latest OS. They thought the latest OS update would resolve my issue. The initial problem was with the OS the MBA shipped with. Hence my contact with Apple support.

I thought this forum was a place of advice and learning. Your nomenclature seems to fit your keyboard skills.

Have a nice day :)
 
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S Cee said:
What a silly response.

Was the MBA in "pristine working condition" just like your car ? seems not. Apple specialists could not get it working. My issue was caused by the Apple specialist instructing me to update to the latest OS. They thought the latest OS update would resolve my issue. The initial problem was with the OS the MBA shipped with. Hence my contact with Apple support.

I thought this forum was a place of advice and learning. Your nomenclature seems to fit your keyboard skills.

Have a nice day :)
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This forum (meaning generally all subjects) contains a relatively small percentage of advice and learning. If someone posts a comment that irritates you, just block that user.
 
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S Cee said:
Thanks.

I like to see good reasoned discussion with sensible input. My IT skills are limited and this forum is a haven of knowledgeable people prepared to help out.
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The forum is a hit and miss. Quite a lot of ‘Appleogists’ here, who seem to be threatened by any reasonable criticism of Apple.
 
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grjj said:
What mess?
There was a bug in 11.0. Apple issued 11.0.1 but some people received the machine and immediately did a restore for any of various reasons. Since the machines shipped after 11.0.1 they had the bug in 11.0.

The fix is fairly simple for anyone that would have encountered the bug, ie: generic home users are not in the habit of doing a complete system restore out of the box, power users do that.
Click to expand...

Considering I experienced this issue after updating to 11.0.1, I'm inclined to say this was a mess.
 
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S Cee said:
Thanks.

I like to see good reasoned discussion with sensible input. My IT skills are limited and this forum is a haven of knowledgeable people prepared to help out.
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Yes. I don't understand the mindset of the people that rush to attack users for doing a clean install.

I'm very impressed with my M1 MBA, and yet I think that doing a clean install should always be something that can be done anytime, all the time, under all circumstances, without fear.

It's possible to like Apple products and still be critical of Apple when they make mistakes.
 
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PoliBey said:
Why is easy. If your time machine migration does a horrible job then your only option is to do factory reset to get rid of inconsistency. That is why!
Furthermore it ia not logical to question users performing a common action that normally should not create the issue such as bricking a machine.
Click to expand...
What does logic have to do with any of this? Anyone here has a right to question a member's actions. It's not against the forum rules, and you should look up what the word logic means. You're using it wrong, along with that word "BRICKED".
 
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I can also confirm that 11.0.1 doesn't fix this problem.
Migration assistant timed out while transferring from my previous Mac. So I configured the computer with a new default account, did a full software update then restarted into recover mode to 'reset' it back to factory default to re-attempt the Migration Assistant... After erasing the Macintosh HD, MacOS fails to reinstall.
So I'm now trying the steps in the Apple KB article get it going once again.
 
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IG88 said:
Yes. I don't understand the mindset of the people that rush to attack users for doing a clean install.

I'm very impressed with my M1 MBA, and yet I think that doing a clean install should always be something that can be done anytime, all the time, under all circumstances, without fear.

It's possible to like Apple products and still be critical of Apple when they make mistakes.
Click to expand...
That reply ( plus Jimmybb & Maconplasma ) restore some faith in people.

​

 
jimmybb said:
I can also confirm that 11.0.1 doesn't fix this problem.
Migration assistant timed out while transferring from my previous Mac. So I configured the computer with a new default account, did a full software update then restarted into recover mode to 'reset' it back to factory default to re-attempt the Migration Assistant... After erasing the Macintosh HD, MacOS fails to reinstall.
So I'm now trying the steps in the Apple KB article get it going once again.
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Okay...I am using a 2020 iMac maxed out nano glass, 2TB SSD, 10G ethernet etc. The OS that came with it is 10.15.7. I have a external 970 EVO 1TB in a T3 Orico M.2 SSD enclosure which I use as my startup disk. I installed 10.15.7 on this external disk ( not easy..it seems the 2020 iMac requires you to answer in a dialog box to allow external startup disks)
I then used Migration Assistant to transfer all my stuff to the 970 EVO ....... no problem.
My question is after all this I have never known MA to time out, and I have used it many times over the years, does this happen often?
By the way this 2020 iMac is a fantastic machine, the best, and just runs beautifully (touch wood) on 10.15.7.
And I have had Macs since 1987.
 
haddy said:
Okay...I am using a 2020 iMac maxed out nano glass, 2TB SSD, 10G ethernet etc. The OS that came with it is 10.15.7. I have a external 970 EVO 1TB in a T3 Orico M.2 SSD enclosure which I use as my startup disk. I installed 10.15.7 on this external disk ( not easy..it seems the 2020 iMac requires you to answer in a dialog box to allow external startup disks)
I then used Migration Assistant to transfer all my stuff to the 970 EVO ....... no problem.
My question is after all this I have never known MA to time out, and I have used it many times over the years, does this happen often?
By the way this 2020 iMac is a fantastic machine, the best, and just runs beautifully (touch wood) on 10.15.7.
And I have had Macs since 1987.
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I also have a 2020 Intel MINI, MA was "not playing nice" and had a second go at it.

The issue discussed though is with Apple Silicon (m1) models that ship with 11. Mightbe different. 11.1 (beta) is next up. Some users take a wait and see approach and wait until a new OS has had updated to 11.2 or later - especially true with new hardware. Also older models which might not have gotten same due diligence of pre release testing.
 
ikramerica said:
All OS Updates? A USB Install media? I’ve owned Macs since the IIsi 5/80, owned Mac Clones from power and Umax, created a frankenmac by moving my powermac into a PC case for more internal drive bays, overclocked my clamshell ibooks with soldering irons, and I wouldn’t do what these people have done.
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The macOS update is there. It is Apple's fault that the update process fails. Not the customers.
 
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