Apple Releases iOS 13.1.3 With Bug Fixes for Phone, Mail, Health, and More

[Fenway]

There were no rounds of OS releases under Steve Jobs, or no issues, including ones that would actually delete user data?
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In many cases there are devices that just don't work at all?

You cannot lay this all on Tim Cook, this has to do with the quality assurance department or quality control department. Tim Cook has to answer to his bosses if the software is not released on or about a certain time. His boss is his Board of Directors and stockholders. If the stock goes down in price because the software is late being released in a timely fashion, then he catches h*** for it. We, The public, or the customers, are partly to blame also, for demanding all of the new features be put in before the software bugs that exist are fixed. Oddly enough, when major issues or unfixed bugs in their operating system actually hit the news broadcasts they seem to be fixed in a very quick fashion, and the subsequent update is usually a stable one.
Tim Cook is the ultimate approver of the software, but if he is under pressure to get it out on a certain date, then it Hass to be released within a certain window of time. The public needs to tell Apple as a group to leave the features alone and fix the bugs and move on from there.
I personally would not be upset if they took one level of iOS, fixed all the existing bugs, and then released new features from that point on. And I think Apple would get a better reputation for demanding quality control and security over new features. Having both seems to be an issue here even if they issue patches, like this last one that did not fix their own apps that they were supposed to.

 

[Fenway]

Care to turn this into actual fact by backing it up with proof? Have you an internal memo from Apple, inc? Personal email or communique from the officers or engineers at Apple? Something that doesn’t include cognitive distortion?

I can read some of the bugs that the beta testers had, which still existed and not addressed in the final release. It doesn’t take an Insider or any documentation to figure out that these apps are apples apps not external vendors apps that are having major issues. All it takes is common sense. They did appear in the betas and before releasing a final run obviously they did not fix them they just released the software. And all of these people in the forms are not “simple complainers“, we spent thousands of dollars on devices that will not fucntion as Apple boasted.
If you are implying that they had no idea whatsoever that any of these bugs continued to exist after the beta testing, then that would mean that they were not listening to the beta testers and the level of incompetence is far higher than anyone has ever anticipated.
And I for one cannot believe that they are that incompetent.
And if you are looking for actual fact, you haven’t read through all of the forums, especially the ones where people cannot get their mail, cannot start their phones, cannot charge their phones, their iCloud accounts are messed up, their reminders are messed up, and so on.
There is nothing being distorted here in these complaints. These are actual issues that prevent the phones from functioning, iPads from functioning, and iPod touch from functioning properly. Simply put the proof is in the final quality of the product that they have been releasing after testing several times.

 

[Fenway]

Uh, they have a months long beta program for people to report bugs and to iron out issues. All of the issues that people are having with the OS have been reported to Apple numerous times through their feedback app.

Your statement of "I don't blame Apple" is part of the problem. You should blame Apple. They control both the hardware and software of their devices. No one is asking for perfection, but we shouldn't have to have 4 updates within a months time just to have a somewhat stable OS for the most expensive devices in the world.

That is one of the best explanations and responses I have read. No one expects perfection in any computer base device. There will always be issues. However after for updates they still haven’t fixed the major issues that came up with the original 13 release. And yes, we should all blame Apple and demand better quality control. There is no shame in delaying the release of their software in order to guarantee a better operating system functionality.

 

[Fenway]

This.

I also wonder if the term “mess” is being over-exaggerated here. Based on the uproar here, you would think that people’s iPhones were randomly respringing throughout the day (remember iOS 7?) or being a bloated, slow-as-molasses POS (remember iOS 7 on the iPhone 4?).

My 8+ runs fine, and after today’s patch, I find that the swipe keyboard is so much smoother. Meanwhile, apps continue to load ever faster as the developers update them properly to take advantage of app thinning. I am willing to go so far as to claim that performance has actually been better on iOS 13 compared to 12.4, for me at least.

The only downside is that battery life seems a little worse for wear, and I will probably look at getting a battery swap at Apple one of these days.

I updated on day one and I don’t regret it one bit.

This.

I also wonder if the term “mess” is being over-exaggerated here. Based on the uproar here, you would think that people’s iPhones were randomly respringing throughout the day (remember iOS 7?) or being a bloated, slow-as-molasses POS (remember iOS 7 on the iPhone 4?).

My 8+ runs fine, and after today’s patch, I find that the swipe keyboard is so much smoother. Meanwhile, apps continue to load ever faster as the developers update them properly to take advantage of app thinning. I am willing to go so far as to claim that performance has actually been better on iOS 13 compared to 12.4, for me at least.

The only downside is that battery life seems a little worse for wear, and I will probably look at getting a battery swap at Apple one of these days.

I updated on day one and I don’t regret it one bit.

Yes. But when I buy a very expensive car and put the key in the ignition, I expect it to actually start up, when I put the car in drive I expected to go forward. I expect to be able to open the door and get into it.
I spent almost $3000 for two Apple phones, one of them won’t even start up, the other one you cannot even use the basic functions, so yes I would consider their last update a mess. Especially when they do not give you the opportunity or allow you the ability to reverse the update.

 

[macfacts]

Because I am not sure what blaming Apple accomplishes

I'm not an apple shareholder so I don't care if apple fails. What blaming apple loudly accomplishes is that some potential customer will avoid these headaches and not buy apple products.

When you see people annoyed at others trying to warn them, they are almost 100% a shareholder.

 

[C DM]

I'm not an apple shareholder so I don't care if apple fails. What blaming apple loudly accomplishes is that some potential customer will avoid these headaches and not buy apple products.

When you see people annoyed at others trying to warn them, they are almost 100% a shareholder.

Interesting assumptions, with all that comes along with them.

 

[revmacian]

I can read some of the bugs that the beta testers had, which still existed and not addressed in the final release. It doesn’t take an Insider or any documentation to figure out that these apps are apples apps not external vendors apps that are having major issues. All it takes is common sense. They did appear in the betas and before releasing a final run obviously they did not fix them they just released the software. And all of these people in the forms are not “simple complainers“, we spent thousands of dollars on devices that will not fucntion as Apple boasted.
If you are implying that they had no idea whatsoever that any of these bugs continued to exist after the beta testing, then that would mean that they were not listening to the beta testers and the level of incompetence is far higher than anyone has ever anticipated.
And I for one cannot believe that they are that incompetent.
And if you are looking for actual fact, you haven’t read through all of the forums, especially the ones where people cannot get their mail, cannot start their phones, cannot charge their phones, their iCloud accounts are messed up, their reminders are messed up, and so on.
There is nothing being distorted here in these complaints. These are actual issues that prevent the phones from functioning, iPads from functioning, and iPod touch from functioning properly. Simply put the proof is in the final quality of the product that they have been releasing after testing several times.

Ok, thank you for your reply. I understand that there are issues, they should have waited. Now, what are you going to do with that? Are you going to let it ruin your day? Or, are you going to acknowledge the issues, find a workaround and move on? I’m not trying to invalidate your statement, I get what you’re saying, I’m just trying to show you that you don’t have to let someone else’s mistake derail your happiness.

 

[macfacts]

I think Apple doesn’t get enough credit for the control they have over their ecosystem which allows them to push through updates as frequently as they do, compared to android where patches are few and far in between, assuming they even come at all.

The only reason apple puts out updates for older hardware is because they still continue selling that older hardware after 1 year. Day old bread.

 

[macfacts]

People have problems with mail every single year. My point was the clean install. I always clean install my devices & Macs with a major new update and I never ever experience anything other than flawless operation.

I'm sure people with issues generally do not clean install or import a backup riddled with problems onto their new shiny OS then wonder why it's borked.

So what you're saying is besides the problems with mail app, the iOS backup and restore process is crap, can't depend on it for work.

 

[Fenway]

Well, let’s face facts. Do you know what is meant by the word “fact”? Let’s talk about facts:

1. I bought an iPhone. Being that I willingly bought the phone, I’m mature enough to realize that it is my fault if anything happens to the phone.

2. I chose to manually upgrade so I am responsible for the buggy update being on my iPhone. Being that I willingly installed the update, I am mature enough to know that I am at fault if the phone no longer operates.

3. The operating systems on my Apple devices are owned by Apple, not by me, and I am mature enough to know that Apple can do what they want with their own property. Do you not understand that the operating system does not belong to the user? Apple retains ownership of the OS, it’s right there in the License Agreement that you have to click through prior to setting up the phone. It’s in the first paragraph. Don’t blame Apple for your failure to do proper research.

Apple didn’t force anything on me, all of the problems I’m facing are of my own doing and I can’t really blame anyone but myself. This is known as being mature.. accepting responsibility for my own actions.. placing the blame where it truly belongs. Getting angry at Apple over all of this is a sign of immaturity.. a way of refusing to accept responsibility for one’s own actions. Throwing a tantrum serves no purpose other than to waste resources.. resources like these forums.

Some of you folks really need to learn to be mature, accept responsibility for your actions and avoid deflecting blame. Unless Apple forced you to buy an Apple device, or forced you to update said device, you have no valid reason to blame Apple for these update problems.

So what you’re saying more or less it is the publics fault for choosing and for trusting Apple when they say they have a reliable device and a reliable functioning operating system that we can rely on?
Actually, in a fashion you are somewhat correct. It is indeed the public’s fault for choosing to trust Apple, it is the public’s fault for choosing and buying their products, and it is the public’s fault for choosing to rely on their devices for our daily needs. Yet is that not what Apple is basing their claims abd promises for their products on?
So, It is also the publics fault for choosing to accept what they are given without question, complaining and for blindly accepting expectations as they are presented to them.
I personally believe that Even Apple sales department and Board of Directors would never have that attitude of “being mature as it is your fault for choosing and using Apple products“.
I also do not believe anyone in any of these forums actually “hate Apple“, they are simply justified in expressing their frustrations. I for one do not “hate“ Apple or any of their devices. I use them as often as anyone in these forms do. I believe what these people are saying is that they are frustrated with the lax attitude, silence and declining quality that Apple seems to have developed over the past several years, which is if “you don’t like it accept it anyway” and the tired old “..it is what it is...”.
I don’t see Apple advertising anything such as if you update it may or may not work, if your phone crashes or freezes or gets bricked, it’s your fault for updating not ours for defective software, nor do I ever see an advertisement in an Apple store saying the products may or may not work so if you buy it it’s your fault.
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The only reason apple puts out updates for older hardware is because they still continue selling that older hardware after 1 year. Day old bread.

I am not sure about that, because if I bought an iPhone 7, and cannot actually afford a new product because I am not overly wealthy, I believe Apple still wants to keep their customers satisfied to a point by allowing their older devices to be updated to a certain point. I own many Apple devices that I cannot update any longer, but they still work and they still serve their purpose. Apple cannot keep doing that update service for a device whose technology cannot match the software forever. If they did that, no one would ever buy a new Apple device. Just like the TV and car industries. New products need to sell.

 

[Fenway]

I'm not an apple shareholder so I don't care if apple fails. What blaming apple loudly accomplishes is that some potential customer will avoid these headaches and not buy apple products.

When you see people annoyed at others trying to warn them, they are almost 100% a shareholder.

Blaming Apple loudly, instantly has an affect especially if it’s in the media, and the shareholders fear of losing piles of money, which trickles up not down to the Board of Directors who may lose their nice positions. The also know that when you have a good product people will buy it. people shy away from a bad product and they will not buy it. And let’s face it money talks and poor products walk, and the customer does not come in the door and the doors close.
The squeaky wheel gets the grease

 

[C DM]

The only reason apple puts out updates for older hardware is because they still continue selling that older hardware after 1 year. Day old bread.

Seems like they have updates for devices that aren’t being sold. Once again, it appears that things are just not adding up.

 

[I7guy]

I'm not an apple shareholder so I don't care if apple fails. What blaming apple loudly accomplishes is that some potential customer will avoid these headaches and not buy apple products.

When you see people annoyed at others trying to warn them, they are almost 100% a shareholder.

Blaming Apple loudly, instantly has an affect especially if it’s in the media, and the shareholders fear of losing piles of money, which trickles up not down to the Board of Directors who may lose their nice positions. The also know that when you have a good product people will buy it. people shy away from a bad product and they will not buy it. And let’s face it money talks and poor products walk, and the customer does not come in the door and the doors close.
The squeaky wheel gets the grease

With Apple stock up, valuation of the company up doesn’t seem like this is very effective. Even with the lawsuits and media coverage it doesn’t make a difference.

I’m sure some take this to heart but I personally think much of the “criticism “ is sour grapes for whatever reason.

But this is certainly the forum to add your gripes and likes. But good luck in getting the masses to view your “message” the way you want.

 

[Abazigal]

The only reason apple puts out updates for older hardware is because they still continue selling that older hardware after 1 year. Day old bread.

Apple continues to support products that are longer being sold. The 6s and iPad Pro 9.7”, for example.

And besides, how is this bad news? Even if I don’t buy that older hardware, I still benefit from longer term support.

Is there a reason why you have this propensity to keep spouting the blatant lies that you do, contrary to your member name?

 

[Donnation]

Ok, thank you for your reply. I understand that there are issues, they should have waited. Now, what are you going to do with that? Are you going to let it ruin your day? Or, are you going to acknowledge the issues, find a workaround and move on? I’m not trying to invalidate your statement, I get what you’re saying, I’m just trying to show you that you don’t have to let someone else’s mistake derail your happiness.

Dude, no one is letting this derail their happiness or is stopping them from functioning. This forum is exists specifically to talk about things like this. You act like people are crazy for posting upset comments in here, like it’s something that is ruining lives and insane to even be brought up. That’s what an Apple forum is for.

If people were walking up to you at a party and saying these things then your argument would be valid. In here it’s just way way off. You don’t seem to like it when people post negative things about iOS13, and yet you continually seem to hang out in a thread that is discussing them. Maybe avoid threads like this if it just seems irrational to you that people are discussing or complaining about issues.

You can obviously do what you want, but I don’t see how you think any of your comments are helpful to anyone having issues with iOS13.

 

[1144557]

So what you're saying is besides the problems with mail app, the iOS backup and restore process is crap, can't depend on it for work.

I agree, usually I cant replicate a lot of bugs or they are trivial (stutter in animations etc). But this year Im seeing a TON of mail bugs people are reporting.

Im on 13.2, the very newest OS beta, and still have them. Mainly in my outlook.com account (I guess it is set up as Exchange since it sounds like there are Exchange problems others are seeing)

Double emails showing in sent (doent actually double sent just displays double). No banners/notification center notifications. Those 2 mainly are on my outlook.com account.

On all accounts (Imap, gmail and outlook) signatures are borked. Change the "From" account and the signature doesnt update to the correct account.

And people have in fact been reporting these since 13.0 beta. I still have open submissions in the Feedback app with the standard "10 plus people reporting it" and it is still not fixed many many released later.

Its really just unacceptable at this point for their own stock app. These arent minor animation glitches but big usability bugs; core functions of an email app

 

[Abazigal]

I'm not an apple shareholder so I don't care if apple fails. What blaming apple loudly accomplishes is that some potential customer will avoid these headaches and not buy apple products.

When you see people annoyed at others trying to warn them, they are almost 100% a shareholder.

I am not a shareholder, and I have absolutely nothing to gain from Apple doing well (and nothing to lose from their stock price tanking either). And your argument conveniently ignores the possibility that not everyone experiences the same problem equally, and that what constitutes a problem for you may not necessarily be an issue for them.

I for one am glad that I do not follow Macrumours' "advice" (if their vitriol can even be termed that) when it comes to shopping for Apple products, and I find I have come out better for it. I have never understood this whole "If I don't like product X, it must be the product that is problematic and by extension, it sucks and no one else should like it" line of thinking.

 

[MadeTheSwitch]

When you see people annoyed at others trying to warn them, they are almost 100% a shareholder.

Oh I don’t agree with that at all. For whatever reason a lot of people have a devoted allegiance to things. Defending them against any criticism. I understand that for politics, but this notion extends to everything from sports teams, to video game systems, and to yes, even computers and phones which I have never understood, but it is what it is.

 

[neoelectronaut]

I was hopeful that this would fix notifications not appearing on my Apple Watch, but no luck, it seems, over half of the notifications I get never appear on my watch.

 

[rcoda]

When are they going to fix the battery issue on iPhone SE? It drains like a sink! Also, my music got all messed up... wrong album covers with wrong music. Mail is slow as molasses.

 

[Achilles_]

Recovery. I own a 2018 500 GB iPad Pro. I updated to 13.1.3 in October shortly after it came out. I have owned a dozen iPads, iPhones and Apple computers over the years and I have never experienced such a disastrous Apple software update as this. I use Apple machines because I am not ‘tech savvy’ and have trusted Apple to more or less get it right when it comes to reliability. That’s why I pay a premium for them. But this update is so bad I am left wondering whether it was intentional sabotage rather than just an accident or plain idiocy. This appalling software update has damaged my business and pretty much everything else I have come to rely on my iPad and iPhone for. I have lost literally thousands of business e-mails from my iPad since updating to 13.1.3 . All I have left on the iPad are the last 3 weeks of business emails since I updated, and today thinking it couldn’t get worse it did: I lost all of my open Safari files which I also rely on as a quick reference to conduct my business. My £1,000 + iPad is effectively useless now. Its principle functionality has been lost, and I am now seriously concerned that I might lose what’s left if I upgrade the OS again in an attempt to fix the problem. Questions are: Is any of the data recoverable, or do I have to start from scratch, or just bin my iPad? My last backup was more than 6 months ago. If I do a restore from the last backup, can I back up to a pre 13.1.3 iOS? Or should I wait it out until there is a confirmed fix and then attempt the backup. And even if I do that, how do I then restore the last 6 months or so of lost data? Can I fill in some of the gap with archived e-mails directly from my Google account or must I accept it’s lost forever from my iPad?

 

[I7guy]

Recovery. I own a 2018 500 GB iPad Pro. I updated to 13.1.3 in October shortly after it came out. I have owned a dozen iPads, iPhones and Apple computers over the years and I have never experienced such a disastrous Apple software update as this. I use Apple machines because I am not ‘tech savvy’ and have trusted Apple to more or less get it right when it comes to reliability. That’s why I pay a premium for them. But this update is so bad I am left wondering whether it was intentional sabotage rather than just an accident or plain idiocy. This appalling software update has damaged my business and pretty much everything else I have come to rely on my iPad and iPhone for. I have lost literally thousands of business e-mails from my iPad since updating to 13.1.3 . All I have left on the iPad are the last 3 weeks of business emails since I updated, and today thinking it couldn’t get worse it did: I lost all of my open Safari files which I also rely on as a quick reference to conduct my business. My £1,000 + iPad is effectively useless now. Its principle functionality has been lost, and I am now seriously concerned that I might lose what’s left if I upgrade the OS again in an attempt to fix the problem. Questions are: Is any of the data recoverable, or do I have to start from scratch, or just bin my iPad? My last backup was more than 6 months ago. If I do a restore from the last backup, can I back up to a pre 13.1.3 iOS? Or should I wait it out until there is a confirmed fix and then attempt the backup. And even if I do that, how do I then restore the last 6 months or so of lost data? Can I fill in some of the gap with archived e-mails directly from my Google account or must I accept it’s lost forever from my iPad?

I would move forward to 13.2.2. Get an icloud $2.99 a month subscription and start backing up to icloud automatically. If your emails are on gmail, can't you just download them again. I'm not sure, I do have a gmail account and I have emails going back to 2007.

With an automatic icloud backup, all of your safari bookmarks and all of that, is backed up automatically.

Good luck.