I made a ton of custom ringtones in iTunes, and unfortunately lost them all last year when my iTunes would not properly restore to my new iPhone 7+. Fortunately, I found you can create custom ringtones using the GarageBand app. There are lots of great how-to videos on YouTube. It is simple and straightforward. Kind of a bummer to have to recreate them all, but at least it works. Hope that helps.
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I made a ton of custom ringtones in iTunes, and unfortunately lost them all last year when my iTunes would not properly restore to my new iPhone 7+. Fortunately, I found you can create custom ringtones using the GarageBand app. There are lots of great how-to videos on YouTube. It is simple and straightforward. Kind of a bummer to have to recreate them all, but at least it works. Hope that helps.