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That always seemed strange to me.
Yup, I can't be the only one that perpetually get's a "we're not here to help" vibe from that site.
It's like a hive-mind of house-bound Apple devotees over there, who all work seamlessly together to ensure that Apple's most involved, inquisitive, yet frustrated customers get the overwhelming sense that Apple really doesn't give a hoot about their specific problems.

Which, now that I think about it, is pretty much the exact truth.

So I guess there's that I should have considered. 😐
 
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All I can say is keep trying. I must have retried it 30 times and it finally started the 12GB download. Their servers must be getting hammered. And it bombed with a failed message 🤣
 
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Just got the same error half way through download, and now back to the same error when trying to re-download. Something is still broken.
 
Still not working for me on east coast. Saying the same error message. Do I have to delete something?

Edit: As soon as I said that it started working. lol

Edit2: Nevermind, started downloading and then error again. LMAO forget this
 
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OK, possibly jinxed myself. It started downloading without an immediate error for the first time in hours. And very fast, unlike when it was downloading before. Got to about 3.5GB and then got the error.
That happened to me just now. I wonder if we're using the same CDN server
 
Still flakey. But I think...oh holy bees, it just finished and generated the install splash screen. I am going to copy the installer to a server to use on other machines lest apple has more problems.
 
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