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Quoted from apple boards:THis worked for me just now (Friday, 10:22 EST)


I just got off of the phone with iPhone tech support. (had to use my landline!)

After a 20 minute wait, I got to talk to Ashley. She said there are 1100 people on hold and everyone she talked to so far is having the same "accessing iTunes" problem.

She said DO NOT disconnect your phone. Intead, when you get the message saying it timed out, click ok. Then click on any other heading, Music for example, in your itunes. Then go back and click on your iPhone icon.

Keep doing this repeatedly to keep your place in line.

I did this for the past 10 minutes STRAIGHT through and I am now done!!! Honest to god! I dont know how to do screen shots or whatever, but I'm done.
thank you, this worked for me - it seems that once you get a connection and you don't see the -9398 error - you will eventually get connected and your iPhone will finish the installation process.
 
Damn it.
 

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Finally!

It worked... unplug the iPhone and back in a couple times... it seems as though Apples Activation system is overloaded and it's really slowing it down! You just have to get lucky... once you get a good connection it takes like 1 minute to complete.

What a pain... but now I have the 2.0 software!!!!! :D:D:D:D

Play time!
 
I'm assuming the difference between 1,1 and 1,2 is Edge and 3G iPhones. The 1,1 and 1,2 follow Apples hardware version i.e. MacBookPro2,1 etc..

If you click restore and download the new 1,1 does iTunes do the same full media backup that it did if you do the upgrade?
 
ITunes Store message

New message just posted (to me anyway): "IPhone activations are unavailable at this time. We're sorry, we are unable to process any new activations at this time. Please disconnect your IPhone and try again later."

Think I will....
 
Just to ease some people's minds:

Yesterday I installed the leaked 2.0 firmware along with an iPhone-page-worth or so of free apps and Enigmo. They all ran fine, if not with a 100% crash free experience. Basically, everything worked as far as I could tell.

Today, I've just connected my iPhone to my Macbook, selected "Restore" in iTunes 7.7, and let it do it's thing. It took a little bit to download and restore from backup. The firmware is now updated to the final build and I'm syncing my music and such back to the iPhone.

Also I just got a text from my friend, so I can confirm network (re)activation. To note, I've never jailbroken or unlocked, and I'm using an 8GB iPhone with AT&T in Louisiana (south U.S.).

Just wanted to confirm a successful update/restore from leaked firmware to legit firmware with no under-the-table techniques.
 
I got a stupid "cannot process activations" message after all that. Not at all happy as Carphonewarehouse wouldn't/couldn't process my upgrade earlier, MobileMe is only partially working and now I can't upgrade to iPhone 2.0. Apple have bitten off a bit more than they can chew this time I think :mad:
 
Thank god I upgraded my phone yesterday. Seems that Apple / AT&T learned nothing from the mess they had last year activating new phones.

What a joke.
 
New Problem - Hate Apple

Got past itunes problem ... downloading first app. Tried to sync to my iphone and it says I cannot sync because 'you are not authorized for it on this computer'

Apple is getting just like Microsoft - restrictions after restrictions ..... nickle and dime you after that


How do i get authorized for it ???

Umm so you have never use iTunes before to purchase a song or anything?

You can activate up to 5 computers to use your stuff you get via iTunes, you go up to the menu and chose AUTHENTICATE and type in your AppleID (or create a new one if you need to) and then .... poof....all done...
 
Unlock...

Does anyone know if this firmware will work in other carriers than ATT&T? In Brazil I had to unlock my iPhone to work with my current carrier. My carrier is announcing that will sell iPhone....
 
SSL Error

I was repeatedly clicking on another heading and pack to the iphone and getting the same error network connection error when connecting to itunes. Then it switched over to the ssl ttl error. I now have fixed that by clicking the eject button in itunes and reconnecting the phone. Now im back to the original error. Hope this helps. I should have stayed with the leak
 
Unknown Error???

Ok, I decided to go for the final build of 2.0 and am getting this -9838 error. Anyone else having this issue? Is this due to high traffic if activations, did I brick my phone, or is it something from else??
 

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Apple Pulls a Vista!

Do not Download 2.0 and try to install. There is a problem!

How did you arrive at the pearl of wisdom?

The problem is not the firmware, its overload of the servers due to substantially higher then expected demand for a product. The exact opposite of Vista. M$ expected high demand and no one came to the party.

Dave
 
New Problem - Hate Apple

Got past itunes problem ... downloading first app. Tried to sync to my iphone and it says I cannot sync because 'you are not authorized for it on this computer'

Apple is getting just like Microsoft - restrictions after restrictions ..... nickle and dime you after that


How do i get authorized for it ???

In Itunes: Store - Authorize computer. It will ask for your password.
 
Horrible

This same problem happened with ATT's servers last year. Once was understandable, but the same thing happening again is annoying. Once the west coast hits 8 am, it's going to get worse, not better, so I hope I can activate before then. Ugh. It's amazing how ATT is able to make Apple's nice simple iPhone a frustrating experience.
 
Perfection? Who said anything about perfection? How about living up to a standard performance?

so apple should purchase/rent more servers for every launch day so that everyone in the world can download 2.0 within a few minute window? wonder how that will effect costs for the consumer. :rolleyes:
 
Just to ease some people's minds:

Yesterday I installed the leaked 2.0 firmware along with a iPhone-page-worth or so of free apps and Enigmo. They all ran fine, if not with a 100% crash free experience. Basically, everything worked as far as I could tell.

Today, I've just connected my iPhone to my Macbook, selected "Restore" in iTunes 7.7, and let it do it's thing. The firmware is now updated to the final build and I'm syncing my music and such back to the iPhone.

Also I just got a text from my friend, so I can confirm network (re)activation. To note, I've never jailbroken or unlocked, and I'm using an 8GB iPhone with AT&T in Louisiana (south U.S.).

Just wanted to confirm a successful update/restore from leaked firmware to legit firmware with no under-the-table techniques.

Any noticeable difference between yesterdays build and today's (other than the file size) ??
 
How exactly should Apple have prepared for a massive one-time event? Install a billion servers so you don't have to lose a few minutes of you oh-so-precious life?

By releasing the software updates country by country (perfectly possible with the different iTunes stores) instead of waiting until US sales started to release them for everyone.

It isn't rocket science.
 
iPhone activations are unavailable

I got this message, with an image of the iPhone, after waiting for half an hour for it NOT to connect to iTunes.

Seems to have set my iPhone to factory settings but not restored the backup is took to begin with. Not sure I want to try again too soon!
 
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