I had initially updated my two HomePods to 13.2, and then they became unusable. They seemed "fine" in that I could tap the top of them and they'd start playing a random song, volume icons were working.. But I was unable to connect to them via AirPlay from my iPhone, iPad, or my Apple TV. After reading about the initial issues, I waited, then installed 13.2.1, and after a VERY long install (I'm talking like 3 hours they were both listed as "Installing"), the update finished, and I'm seeing NO CHANGE. I'm able to "connect" to them via AirPlay, but when I press play in the music app on my iPhone or iPad while connected, nothing plays.. It looks like they're playing, but nothing. If I connect to them from my Apple TV while watching a Purchased Movie, the Movies app stops playing and just freezes, never connects. Same with Hulu, Netflix, and the TV Shows.
So I opened a Case with Apple via Chat, was told someone would call me, and then about ½ hour after they were supposed to call me, I get an email saying Apple is trying to reach me by Phone but they're getting my Voicemail. Checked my iPhone Settings, and I DON'T have Block Unknown Senders Checked.. Sooo, yeah. Chalk up another on to iOS13 and it's endless list of bugs.
At some point now I'm just going to have to bring two HomePods into an Apple Store (closest one is like 20 miles away from me) and start over.. I hate going to a Store. It always seems like you're dealing with people that just don't want to help you, but have to. So much has changed with how I feel now when I walk into one of their stores.