Exactly, I just don't have the warm fuzzies that I'll get 6 years out of this MBP.
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Apple Repair is backlogged. Straw broke the camel's back today. Done with MBP
- Thread starter kjvmartin
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Can't say I am rooting for them to fail… BUT! I do think Apple need to be pulled up short a tad.
The success of the iPhone has made them lose focus — and designing on the bleeding edge of ever thinner and lighter computers is starting to show diminishing returns for end users such as myself.
Sure, explore the possibilities and how far you can push design, but make that an expensive niche product that really showcases what they want — something to drool over, but not necessary — make that Ive's vanity project — but give the rest of us the machines that are reliable day to day work horses.
(Oh, and at least reasonably affordable.)
knock on door......there stands a blond surfer chap with a screwdriver: "Dude, your getting your Dell fixed!"
Benjamin Bowmar "Ben" Curtis (born November 2, 1980), also known as the Dell Dude, is an American actor, singer, guitarist and former promoter for Dell Computers. Curtis was featured in the popular "Dell Dude" ads from 2000 to 2003.
He has gone on to become an actor on stage and screen. He is best known for his lead role in the Off-Broadway play “The Crusade of Connor Stephens,” produced by Bryan Cranston.[citation needed] He is also known for his lead role as PTSD veteran Jordan in the Indy feature “We Are The Hartmans
n 2015, he co-founded the wellness company SOLFUL LLC with his wife Cassie Fireman
Personally, I don't think a corporation that concerns itself at least somewhat social issues is a bad thing — but they are definitely trying to squeeze every last buck out of their loyal customers.
I think they have let themselves be lulled into the security that Aesthetics trumps all else.
i really love my macbook air from 2010 more and more everyday.
i fell fortunate to be part of the new products and confidence we had back then when apple released products.
everything i purchased from that era works and cannot be replaced due to sentimental and durability, except the itouch which was my fault.
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Basically same experience as described in this thread BUT what's worse IMHO the senior Apple Care representative promised some things and then the store didn't honour what was promised. And it repeated several times. 
Basically same experience as described in this thread BUT what's worse IMHO the senior Apple Care representative promised some things and then the store didn't honour what was promised. And it repeated several times.
The bigger the company equals less communication. Ever call your internet provider to deal with an issue and be told one thing, and then the next time you call back you are told something completely different?
I pay my ISP $7.51 per month for 500 Mbit/s. I pay Apple $4300 for the laptop and $379 for the additional warranty. For the inherently broken laptop which I will have to give away for 2+ weeks each time several times during its lifetime (both things are appalling by the way - you pay premium for the inherently broken model and you pay premium for the warranty and still spend 2+ weeks without the laptop). I guess difference in expectations is quite justified.
Apple reminds me of IBM in the 80's. They could do no wrong and they are obviously around but not the King they once were. Fail may be a bit strong but they are too arrogant and I do not like that.
I do hobbyist iOS development so I am stuck with something Mac. I wish Apple would allow developers to make a native iOS app on a Windows machine. Then I would leave.....
Oh I agree. When i took my Audi to the dealer for service i was treated much better than when i took my Nissan to the dealer. The "experience" is part of what you pay for.
Lattes, comfortable waiting area, nice loaner cars, etc. But the service I received at both places still sucked.
Geniuses in store were quite rude... I don't even know what I pay for anymore.
Which store do you frequent?That's one of my points of frustration. I waited an excessive amount of time, even though I had an appointment. On one level, with them being so busy, I can understand walkins having to wait, but why make an appointment and then wait 45 minutes
There's already three class action lawsuits in the pipeline. I'm sure one (or all three??) will cover any and all 2016/2017 MBP owners.
Why are you trapping yourself in the IOS/Xcode camp? There are several alternative frameworks that can let you develop and run on IOS and Android to increase sales and get products to end users on both platforms faster. Check out Native Script, React native, Xamarin, or Flutter.
My late 2008 MBP still lives on as music player and CD ripper in my jam room.
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That’s what I’m shooting for with my 2017 MBP. Saved my pennies for 3 years in order to get it completely guilt-free.
I think we have to be real about how important Macs are to Apple and the corporations long term success. The revenue numbers speak a lot to priorities. Macs are less than 10% of the companies revenue, and some quarters as low as 6%. Services (iTunes, iCloud, TV , etc) is larger and growing.
Makes a lot of sense. My 1.5 hour wait was partly because they only had a couple of technicians working on Mac hardware. If I had been there with a phone issue I would have been out the door in 20 minutes. They need to hire more Mac techs.
As a side note, I witnessed two other newish MBP users with failed keyboards sign theirs off to the depot.
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Umm what?
I am giving a 2018 MBP a second try, new one is ready to be shipped. If I have similar problems with the new one, I will keep looking. Though I think I need to cross the XPS 15 of *my* list, though I am sure others love it
The Lynnfield store lacks personality. But JP Licks is near by.
The Solomon pond mall store is the best. Love them guys.
This may not be the answer you are hoping for, but maybe try installing the Mojave beta to see if you still have the screen issue. High Sierra has had a lot of video bugs, even on the most recent 10.13.6. I have issues with static on my 2017 MBP on wake, that goes away. It took three computers for engineering to acknowledge that this was a software issue, not hardware.
When I tested out Mojave, the issue is gone. Not saying it will fix you situation, but it's worth a shot. The Apple Bar Geniuses mostly look for whatever the diagnosis tools tell them, and that tool won't tell you there is a software bug. You might give it a shot. High Sierra has been one of the buggiest OS I have used on a Mac personally.
I have tried them. You still need a Mac for debugging on the simulator, they are not 100% Mac Free.
In addition, I feel pure native apps give the best experience...
Good points. I use an old mac mini for compiling. It is pretty useless for anything else. There are also cloud based options.
I understand about the native OS support. The only thing with pure apps is the extra work/cost to support users using same app on Android, IOS, and Web platforms. It makes sense in some scenarios to go through the effort, but we find many customers do not find it worth funding multiple teams.
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It's a shame some stores appear to be like that. I have always had good experiences with the stores near me to date, with only a couple of exceptions. Even in those cases, you receive those emails asking how your experience was and if I make a negative comment about a particular visit, I always get a call from the manager as a follow up. Overall though, very good experiences with the 2 stores near me. It seems to not be the case with all of them however.
those days are over, i hope i never have to walk into an apple store evan again.
well, see I'm not going to buy anything and kinda know what umm ams doing,
if not, i blab my concern to my heroes who post here!
(sobs)