This.When you make products that disrespect your customers, you lose sales. Simple.
Messy and cluttered product lines.
Poor and outdated product specs.
Exploitative upgrade prices.
Terrible marketing.
Glib focus on crass fashion items.
Tacky accessories.
Apple needs to refocus. Now.
Especially what I bolded. Apple's focus on fashion and marketing to vain people is exactly the thing that makes me NOT like Apple as much as I would otherwise. Jony Ive going around doing interviews with Vogue and Vanity Fair doesn't convince them to like the Apple Watch or make me want one either, and I'm probably less likely to ever get one because of how Jony does that.
Marketing is also pathetic. I remember that Steve Jobs and Phil Schiller were proud of how "Apple doesn't do market research." That's obviously not how it is anymore. Their promotional material is also garbage and usually doesn't use proper English grammar.