Hmmm, I wonder why people are paranoid? Apple's actions maybe? When a company loses trust from their customers, they need to earn it back. That has a cost. Dealing with a few paranoid people the right way might be the price to get the trust back.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple Says $29 Battery Replacements Are One-Per-iPhone When Device Passes Diagnostic Test
- Thread starter MacRumors
- Start date
- Sort by reaction score
Hmmm, I wonder why people are paranoid? Apple's actions maybe? When a company loses trust from their customers, they need to earn it back. That has a cost. Dealing with a few paranoid people the right way might be the price to get the trust back.
Because you have to exchange your old battery. Apple not only wants them recycled properly, but they also don't want scammers to think they can take out a perfectly good battery and go in an get a new one to resell, etc.
I’m just saying in the grand scheme of things you would think that someone has been murdered from the reaction from some folks about this issue.
You can complain all you want though
Just know no one on this board is Apple and posting the same thing over and over again about the battery ad nauseam is not going to do anything.
That's just an extreme statement. I am still using an iPhone 6 Plus that was experiencing the shutdown issue prior to 10.2.1 BUT it would only happen when I was in the 30% battery range, and it NEVER happened above 50% ... and my phone was still running what I considered to be fast/responsive.
Since the power management was introduced my phone is slow all the time (and has gotten slower over time as I'm sure my battery continues to degrade). I'd turn it off in a second if I was given the choice, even now. Between home, car, and work, I can easily keep my phone above a 50% charge. ALSO, my phone is slow even when on wall power, you're throttled no matter what because of battery capacity. When I'm on wall power I'd toggle it off for sure.
That's the thing, given the option people can do what they want given their situation. If I'm around a 60% battery and I know I won't be home for hours, maybe I switch it on, but it should be my choice, much like Apple gives people the "Power Saving Mode" choice now.
The cost includes inconveniencing other people who have to wait for service, etc. The cost includes waste of staff time and battery, etc.
No, you're just exaggerating to make you feel better about where you stand on people complaining about a perfectly valid issue. People have a right to be upset by this. Just as you have the right to be bothered by the fact that people are upset by this. That doesn't make them crybabies just because to you it's a non-issue.
Yes ... that's what this forum is for.
It did do something ... 26 lawsuits are in effect and the issue was made public by everyone, leading Apple to offer $29 battery replacements. So enough people complained and took action to make a difference.
The goal is to get you in the store and hope you buy a new phone instead of waiting for a battery replacement. That's why the policy for shipping the phone to Apple is even worse.
Apple also doesn't document anywhere to state the warranty on the battery replacement is only 3 months if you manage to jump through all the hoops to qualify.
Last edited:
Complaining on this board did not create lawsuits and if you think that there is no comment.
I stand by what I said earlier that the outrage over this battery issue does seem to be on the same level with reactions that someone had been killed from some posters.
I’ve seen stuff posts about politics and racism over in the political forum on MR garner a less emotional response than this battery issue. So I do stand by what I said earlier however I can disagree with you as you can with me
That is the thing. Since it is not happening to you yet, you prefer that your phone shuts down instead of being throttled. But if it would happen to you, I think you'll change your thinking about the issue.
Have you had the battery checked to see if it's at EOL? If it's not, then the issues you're experiencing aren't likely to be related to the battery or the throttling feature at all. You'd be better off focusing on the standard troubleshooting steps.
MAYBE.
It seems that there is throttling happening even in cases where the in-store "Genius" deems the battery A.O.K.
I think if you read between the lines, Apple will install the throttling on ALL iOS devices, and they will claim the get out jail card is the fact the OS will tell you when your battery needs changing and it’s performance is being throttled, you will NOT however be given any options to override this and you will need to buy a new battery to resolve it.
That’s more or less what they have said, plus Apple doesn’t like giving users a choice, they have been trying desperately to block third party repairs over the last few years what with the finger print scanner block, and that was only overturned after government pressure.
In fact we could have ended up in the situation where Apple deliberately slows your phone down, and you can not get it replaced by them even if you pay, and if a third party replaces it your finger print scanner won’t work anymore and your phone could be locked for good...
That is the scenario we nearly ended up in here....
You just wait till those 1 grand phones and iPad Pros are getting their performance throttled...
Well there are a lot of folks like myself who get a new one every year via our carrier financing programs. So we won’t have them long enough to be effected.
I didn't say that ... but enough people complained online and in enough places to make these lawsuits happen. If nobody complained or said anything ... nothing would have happened. And if you can't understand that ... then there is no comment.
It isn't. You know it ... I know it ... and you're just trying to ruffle feathers for the sake of ruffling feathers.
Then why are you in this thread if you can't stand it? That's like holding your hand to a stove and complaining that it's hot. Just take your hand off the stove.
You mean Notebooks? My top of the line MacBook Pro’s battery did not survive longer than any portable PC I owned before.
Anyway I was speaking phones.
And Apple will get me fixed for something they ****ed up and I already bought a new device over. And they still charge me for something which should be cheaper all the time. And it would **** me again in a year because of Apple's bad electronics.
Thanks for nothing.
That’s exactly what they’re doing.
[doublepost=1515435963][/doublepost]
Elaborate
So
I don’t know what to say to you. Apple can do no wrong no in your eyes. If Apple Was caught stealing from the poor I have the feeling that you would come up with a reason why it’s ok.
So Apple fanatics are just uneducated followers? Takes the hard choices out? I think most people could understand a message that says your battery is failing and needs replacement.
I don’t know what to say to you. Apple can do no wrong no in your eyes. If Apple Was caught stealing from the poor I have the feeling that you would come up with a reason why it’s ok.
And Apple is cool with you thinking the battery is bad when it has plenty of battery health left. Then they get to explain to you how software has affects on battery life
Plenty of people that are going in because they got scared on the news about their iPhone batteries have brand new phones and don’t understand what is even going on.
I also know that lots of folks don’t do that so I am glad there are options for everyone.
Have you owned any other smartphone other than an iPhone? Do you realize how many hours you put in on a phone every single day for years and then now we’re like “oh somethings fishy here, they better recall my phone”.
[doublepost=1515436470][/doublepost]
100%
Apple think most people are wasting their money on a battery replacement when all they need is a new $1K phone.
Here's a start:
February 2016 iPhone 6s turning off at 10-20%
Strangely, complaints right after release:
October 2015: Some iPhone 6s Owners Seeing Their Phones Randomly Shut Off
Reddits from 2015, 2016
Reddit: iPhone shutting down
Google search is good at helping people remember.
Last edited:
Do you think your battery health is stable? Your phone shut off at 30% prior to 10.2.1, now you see it being slow around 50%? So, 9 months later (270 cycles) later and you’re wondering why it’s affecting higher percentages. Just get your battery changed. Had you not been on 10.2.1 your phone would be consistently shutting down and you’d go in and get a new battery because that’s what you do with devices that have sealed lithium-ion batteries.
[doublepost=1515436785][/doublepost]
This is entirely false. Everyone is coming in the store the first week of the replacement program and wondering why they cannot get a battery immediately. The goal is not to sell you a new phone. And the 3 month warranty on all repairs is not only clearly stated in every work authorization document you receive and the terms/agreements, but you are also told by your technician it is 90 days 75% of the time.
[doublepost=1515436912][/doublepost]
Throttling as in your phone is slow, and the technician is telling you the diagnostic shows that your battery health is fine. Would you rather them lie and say it is the battery and have you waste money on it when the diagnostic shows it is fine? Maybe you have used the same iOS build for 6 years and never started fresh. Maybe you close out of all of your apps 24/7 and then wonder why the phone is buggy and slow. Maybe you force restart your phone once a day. If the battery is okay, there is another reason that your device is being slow.