Apple Says iPhone 6s Shutdowns Result of Manufacturing Issue Causing Batteries to Degrade Faster

[iVoid]

Great, my iPhone 6S isn't eligible, but regularly shutdowns with 30% battery left

Yup, my 6 Plus does too.

It even shut down at 80% recently when I launched Hyperlapse which taxes the battery heavily.

Think I'm have to take it into the Apple store again and see if they can do anything for me.

 

[konqueror4u]

I had this issue in my iPhone 5 and iPhone 6 plus but apple blamed it on Facebook App. Looks to Be software issue as I turn them back after few mins even with out charging they show me 30% charge remaining and they just work like nothing has happened.

 

[Cineplex]

The iPhone says it all. "Made in China". I expect no less.

 

[lazyrighteye]

Interesting.

Clearly, Apple knows this is not just a defect limited to the 6s (its not like there has been major battery manufacturing changes between 6, 6s and 7 devices). Some 6, 6 plus and 6s plus users are reporting this exact same issue. I have 2, 6 devices in my home that are dying at about 30%. Have been for about 4 months (give or take, has felt like a year). And they go form fully charged to dead in about 2 hours. Tops.

My guess is Apple is not really looking to announce some major battery recall program, spanning 3 generations of devices, with all the "uh oh" battery buzz in the industry at the moment. Nah. They'll lay low. Address the latest build to experience this issue (the 6s family) - as the 7 devices are still too new to see this battery issue - to convey an image of "making it right." Which is better than not taking any steps to remedy. My prediction: about a year, year and a half from now, 7 users will be experiencing this same issue.

I suspect they will eventually extend this battery replacement program to the 6s plus. But not for a few months (March/April?). Gotta space out the recall announcements. Bury them amongst other product spec bump announcements. I also suspect they will never address this issue with 6 users. By the time they have adequately addressed the 6s plus, the 6 will be nearly 3 years old. And the next gen device will be close to shipping and the pending release will obviously consume all of the headlines. #movingon

I could be wrong.

 

[Aetles]

I'm pretty sure there is a similar condition in my iPhone 6. I've used iPhones since the original model and I've never seen the battery degrade this fast. It is especially apparent in cold weather. First winter it was not a single issue, second winter it shut down whenever I was outside for more than a few minutes.

 

[PinkyMacGodess]

And those cosmic rays too...

 

[lazyrighteye]

So do they replace the battery or the device itself? I can't imagine it would that safe (or clean) to replace these things.

If it's anything like my battery replacement for my 6 last week, they'll replace the battery.
You hand over your device and in about an hour, they hand it back with a new battery at about 50% charge.

 

[rimmeyb]

So do they replace the battery or the device itself? I can't imagine it would that safe (or clean) to replace these things.

Battery replacements are relative easy. If your interested look at a teardown of the device. Adhesive is the only bummer, but after you have done a couple it is no problem. Takes about 5min or so to do the replacement. But, takes time to charge up the device and let it die to make sure it is working as it should.

 

[C DM]

Interesting.

Clearly, Apple knows this is not just a defect limited to the 6s (its not like there has been major battery manufacturing changes between 6, 6s and 7 devices). Some 6, 6 plus and 6s plus users are reporting this exact same issue. I have 2, 6 devices in my home that are dying at about 30%. Have been for about 4 months (give or take, has felt like a year). And they go form fully charged to dead in about 2 hours. Tops.

My guess is Apple is not really looking to announce some major battery recall program, spanning 3 generations of devices, with all the "uh oh" battery buzz in the industry at the moment. Nah. They'll lay low. Address the latest build to experience this issue (the 6s family) - as the 7 devices are still too new to see this battery issue - to convey an image of "making it right." Which is better than not taking any steps to remedy. My prediction: about a year, year and a half from now, 7 users will be experiencing this same issue.

I suspect they will eventually extend this battery replacement program to the 6s plus. But not for a few months (March/April?). Gotta space out the recall announcements. Bury them amongst other product spec bump announcements. I also suspect they will never address this issue with 6 users. By the time they have adequately addressed the 6s plus, the 6 will be nearly 3 years old. And the next gen device will be close to shipping and the pending release will obviously consume all of the headlines. #movingon

I could be wrong.

It seems like this particular issue was tied to a particular manufacturing misstep that was there for only a batch of 6s iPhones. There could certainly be something else around causing some similar symptoms and so forth, but that would be separate from this.

 

[Deuce on the Clock]

The 6s isnt the only phone affected by this issue. The 6s is the only one Apple has acknowledged so far. This issue is affecting all of their phones 6 and up.

 

[BerMuc]

Had a similar issue on my old iPhone 6, went to the store and they replaced it without a problem (had AppleCare+ though).

 

[knemonic]

It's funny cause both my wife and I had this issue with our 6s' (we had gotten preorders of the first batch) she was able to swap it out easily cause she had Apple care but I had to fight with the tech for an hour cause I knew there was something wrong with the battery, especially since I have very good charging techniques. Wish this would had come out sooner.

 

[macduke]

On the other story yesterday I had mentioned that I had kept my serial number from my original 6s that was replaced due to weird shutdown and home button heating issues, and that website said it was affected. However, I never entered the serial number from my replacement 6s which I received in October and was replaced on the upgrade program with my 7. That serial number was also affected. The reason I checked was because this article mentioned battery degrading over time. I definitely noticed this happen towards the end of my time with the 6s. The battery life would wind down quite quickly towards the end of the day, and furthermore, it would sometimes randomly turn off between 5%-10% battery left. Most iPhones I've had don't turn off until they're around 2% to maybe 3%. It's interesting to note that my iPhone 7 doesn't usually turn off until it's at 1% battery. The 7 has by far the best battery in any iPhone I've ever used, perhaps only slightly bested by the huge battery in my iPhone 6 Plus, which doesn't really count in my book because that device was huge and miserable, lol.

 

[ta88ycat]

I wonder how cold is too cold? As my phone has been shutting off at 30% then flashing the charge icon then turning back on, showing 1/2% then going back to 30%. I didn't think -5 was too cold...

Mine shutdown when left overnight at the bedside circ 14 to 18 degrees c. Phone was replaced - all good now.

 

[44267547]

To everyone that made fun of Samsung's exploding batteries;

What's good?[[/B]/QUOTE]

[QUOTE="bladerunner2000, post: 24011568, member: 969511"]The smug attitude of many members here really needs to go.

Would this include your "Smug attitude" that needs to go? Seems Appropriate.

In any case, why would you even bring Samsung's name into this article. Two separate hardware issues and two completely different outcomes from both manufacturers. Samsung isn't even relevant to the article.

 

[The Mercurian]

contained a battery component that was exposed to controlled ambient air longer than it should

Longer than it should ??? So if they didn't expose it at all would they last even longer ? Planned obsolesce much ?

 

[C DM]

The 6s isnt the only phone affected by this issue. The 6s is the only one Apple has acknowledged so far. This issue is affecting all of their phones 6 and up.

As far as the particular manufacturing cause of the issue, seems like some of the 6s phones are the only ones at this point.
[doublepost=1480700163][/doublepost]

Longer than it should ??? So if they didn't expose it at all would they last even longer ? Planned obsolesce much ?

Is that based on anything or just random guessing based on what just sounds like it follows without actually anything that actually indicates and supports it?

 

[manu chao]

Great, my iPhone 6S isn't eligible, but regularly shutdowns with 30% battery left

So does my iPhone 6 from time to time (a replacement unit obtained in January 2016). It might also jump from, eg, 9% charge to 45% charge after being plugged in for less than ten seconds.
[doublepost=1480700360][/doublepost]

So do they replace the battery or the device itself? I can't imagine it would that safe (or clean) to replace these things.

You can even replace the battery yourself. I've done it on an iPhone 4 myself.

 

[Teeceman]

China says jump and Apple asks how high...

China told Apple to respond in 10 days about the 6s battery issue and lo and behold we get an explanation for the issue others 6s owners have been telling Apple about but they refuse to acknowledge there was a problem.

 

[menace3]

So it's it just c'est la vie for me because I had all these issues, in addition to bendgate, and then just got rid of it because Apple would do nothing about it then?

 

[pdaholic]

This battery issue is so...draining.

*sunglasses on*

 

[Michaelgtrusa]

Why not post the message on all sites?

 

[SamIchi]

I figured there was something weird with my 6s. I would get random shut downs, and extreme battery drain without use. The cold weather thing really sucks. There have been multiple times where I've been stuck outside looking at directions to have it shut down on me, really ******.

For someone who has had the replacement, how long does it take? Can I be in and out of an Apple store? Like 30 mins?

 

[dwaltwhit]

make a zillion phones and a small number will likely have some sort of defect. without testing every single phone that comes off the line, there is no 100% effective quality control.

 

[Chupa Chupa]

Same exact thing happened with my 6. Took it to Apple to hook up to their diagnostic s/w and came back as OK. Something is up with the battery though. Works out well for Apple though b/c I was "forced" to buy a 7 b/c I couldn't deal with the random shutdowns anymore.