This is the same as the iphone 5 battery replacement program that was started in 3/15 18 months after they went on sale. My iphone 5 did the same thing as these phones. It would change levels instantly and shut down early everytime. I thought it was the cold weather causing it . In 1/15 i ordered a battery from ifixit and changed it myself. It fised the problem. 2 months later apple offered to fix all the affected iphone 5 and pay back all who had paid someone to change the battery. I was not included because i did it myself. I paid for the battery and tools. I was told that i voided the warranty on my phone that was already out of warranty by 4 months in 1/15 . I bet the same game goes on with this battery program.
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Apple Says iPhone 6s Shutdowns Result of Manufacturing Issue Causing Batteries to Degrade Faster
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It's been falling behind for years. I'd never buy a product that is likely to fail. My dad and sister have had nothing but iPhone battery problems the past years.
And most people don't. Nothing really likely about any of it. But people are certainly free to make their own decisions based on what they think.
For sure. The number of potential parameters at play here are beyond my scope.
With the seemingly consistent timing of the issue beginning ~3 months ago, and the steady stream of users outside the formal effected IMEI list, I'm more inclined to believe the issue is tied more to the initial iOS 10 update than some controlled ambient air issue. But again, all of this is beyond my scope. All I can do is share details of my experience with Apple and it's community in an effort to help solve the larger riddle.
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Hmmm. I am more inclined to agree the issue might reside more in the initial iOS 10 upgrade build than some controlled ambient air issue. Not saying the latter isn't a real issue, just saying...
The question is whether the issue is (a) battery life decreasing significantly or (b) more than X percent of phones experiencing a significant battery life decrease.
From the point of view of an affected user, it might look like exactly the same issue. But it only becomes a recall issue if the percentage of affected users breaches a certain (to some degree arbitrary) threshold. Imagine a situation where 1 in 100'000 iPhone 6 owners were affected in an about even spread. Then compare this with a situation in where also 1 in 100'000 iPhone 6 owners were affected, but 1 in 1000 of a particular battery batch were affected and outside of that batch only 1 in 1'000'000 were affected. In the former case, there would be no recall, in the latter there would be one, even though to the public the total number of affected iPhone 6 units would be exactly the same.
Ah, so that's why Apple removed the headphone jack and put a sealed cosmetic grille in. It keeps the draft out of the phone.
I've decided since seeing this notice to let my 6s drain down to 5 or 10% before I charge it to see if I get any shutdowns, so far I've not had any problems and my serial # is listed on the recall so I'm going to wait it out and see if I get any shutdowns draining it everyday. So far today is the first day I'm at 16% and all is working fine. Will test this for a few months and see what happens. If I get any shutdowns I'm having the battery replaced if not will wait another yr and then have it replaced. Can't complain about getting a free battery replacement.
Happy to see Apple has explained what is causing this and being proactive in fixing the problem.
Happy to see Apple has explained what is causing this and being proactive in fixing the problem.
Apple has changed, it seems. I think instead of going out of their way for customers, they have enough (hitting saturation) and need to increase profits and pressure is coming from above to charge customers.
I had a similar experience, noted on MacRumors, of a MacBook 12" 2015 screen that went bad and they wanted to charge me to fix it ($500+) because they found a ding on it and blamed it on accidental damage. This was their conclusion without any proof.
I was surprised to just learn my 6s is eligible and shut down once at around 36%, but the battery drain is ridiculous. Airplane mode and low power slows down the drain a little. See what they say Monday. I deleted a lot of battery hungry apps like Twitter some time ago. Don't use very much beyond Apple's stock apps, Verizon and my bank's app.
Well today my iphone 5 was in the red at 9% so plugged the charger in & it went straight to 40% so it seems that this is not just a 6 issue ?
Yes updated on 10.1 and temp not an issue as I live in Spain, tried to get onto Apple Chat but gave up after a few attempts so just left a message to explain the issue.
Should this turn out to be an update issue as well (?) then I guess they could sort it via another ?
Yes updated on 10.1 and temp not an issue as I live in Spain, tried to get onto Apple Chat but gave up after a few attempts so just left a message to explain the issue.
Should this turn out to be an update issue as well (?) then I guess they could sort it via another ?
Its the only one they are acknowledging right now. Its occurring across all models. In time they will address them all. Like the iMac stand issue, the antenna issue, the dead screen issue, the home button issue.... when they cant blame it on the customer they address it.
I have the same problem but am not included in the current replacement program - so pretty sure the problem is bigger than Apple's manufacturing partner has admitted.
It's certainly a possibility. Just as other models having issues from other causes and/or at much different rates that might perhaps be more along the lines of just sporadic general issues that happen with pretty much any model.
I worked for Apple for 14 years and your answer is very Apple speak. Ive seen it all in the many years there and it always starts off as customer is at fault to sporadic issues to internal oops we messed up but keep quiet to finally lets address it like we should have from the beginning. Its all about PR at this point.
Come back and post that once the FAA starts to ban Apple products from flights due to the risk of fire/explosion.
At this point, it's just annoying. No one is getting hurt.
But if you hold it just right, the draft across that cosmetic grille will make a strange whistling sound.
My comment/observations is really essentially any company and reality speak, given that's basically what things have been in reality for companies/industry for ages.
Why do you use master suppression techniques? Does it make you feel better/smarter?
I knew something was messed up with my iPhone's battery compared to my wife and daughter iPhones.
I took this coconutBattery report few days ago. My phone has the least cycles but the crappiest battery. I am glad I am getting a new battery
my wife iPhone 6S - 84% (1442mAh) - 359 load cycles
my daughter iPhone 6 - 87% (1582 mAh) - 487 load cycles
my iPhone 6S - 77% (1324 mAh) - only 312 load cycles
I took this coconutBattery report few days ago. My phone has the least cycles but the crappiest battery. I am glad I am getting a new battery
my wife iPhone 6S - 84% (1442mAh) - 359 load cycles
my daughter iPhone 6 - 87% (1582 mAh) - 487 load cycles
my iPhone 6S - 77% (1324 mAh) - only 312 load cycles
I've been having this issue and I'm relived to see my serial number is one of the ones affected because it's been driving me nuts and so now I can get it fixed.
I just never know when my phone is gonna die. Sometimes it lasts till 1% (albeit very rarely), often it dies at like 22%, sometimes at like 37%, and one time it died at 86%. I went to the Apple Store about this a month ago and they tested my battery and found that my battery health was at 85%, so they wouldn't replace it under AppleCare.
So I asked the apple tech guy why it would die at such high percentages and so inconsistently if the battery was okay, and you know what he told me? That the battery percentage is actually useless and he has it turned off on his own phone because the phone is just "guessing" the percentage and when the phone dies is based more on how you're using it and so it dying at 30% is just because the percentages aren't accurate, rather than there being an issue.
Considering my iPad has NEVER died below 10% I thought that was a bunch of crock and guess what? It is.
I just never know when my phone is gonna die. Sometimes it lasts till 1% (albeit very rarely), often it dies at like 22%, sometimes at like 37%, and one time it died at 86%. I went to the Apple Store about this a month ago and they tested my battery and found that my battery health was at 85%, so they wouldn't replace it under AppleCare.
So I asked the apple tech guy why it would die at such high percentages and so inconsistently if the battery was okay, and you know what he told me? That the battery percentage is actually useless and he has it turned off on his own phone because the phone is just "guessing" the percentage and when the phone dies is based more on how you're using it and so it dying at 30% is just because the percentages aren't accurate, rather than there being an issue.
Considering my iPad has NEVER died below 10% I thought that was a bunch of crock and guess what? It is.