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Know better to update that early and never with the phone.Not my first rodeo


it's a 20/20 day for the Cult of Apple. Funny how they all know to hold off ... I guess this one along with like the previous 20 Apple update releases have been so buggy that they've been bricked before and are now conditioned to such behaviour from the temple. Good to see Apple continues to uphold the wacky release tradition.
 
Anyone with a technical background knows that blaming Craig, Tim, or anyone else for these types of issues is a waste of time. This is technology. Sometimes bad things happen. You can try really hard to mitigate them, but it isn't as simple as people make it out to be.
It IS simple, but it isn't EASY... nor CHEAP.

Just take a look at the frequency of point-updates to 8.x and 9.x sometimes, just days or weeks apart. That is indicative of a systemic problem with their software development and release process.


Could Apple be better? Sure. Do we need to call for someone's head every time there's a glitch? No.
Actually, until someone's head rolls, yes. :p
 
There is great entertainment every September. Love the whining, the apple apologists, brilliant ideas, simple solutions (sarcasm), people wanting to be first to get their hands on the new iPhone, people wanting to install the new OS as soon as its live. September is a great month.
Much better than what is on TV!
 
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As far as I'm aware Apple doesn't send push notifications encouraging people to upgrade their iPhones for the first day or two. You have to go looking for it in settings.

So yes, customers are to blame for rushing out to upgrade.
This makes me angry, but you make a good point.
 
There's a BILLION iPhones sold, plus hundreds of millions of iPads.

Tens of millions among them were waiting with the finger on the button. Apple's scale is so staggering, that it's almost a miracle everything works at all.

There is no way there were tens of millions of people waiting for the minute the release came out. Not everybody hangs off every release like us here participating on the forums.
 
This is not the first time this has happened. This is a hugely popular product from a $0.5 T company.

Totally unacceptable. This is a very serious issue. There needs to be process changes, not just "we apologize".
I went to the Apple Store and they fixed it in 18 minutes.
 
I pushed the beta profile to my mothers iPhone 5S and she installed the GM days before the release. I had the betas from beta 1 on 6S Plus. No problems at all.

Could it be the millions of simultaneous downloads at once caused corruption? But you'd think it would of course check the integrity of the update before applying.
 
I have a iPhone 6 plus 128 and the update went fine, but the then the phone froze. I restarted and it has been on the apple sign for a couple of hours. ugh
It worked after 3hrs plus stuck on the apple logo screen! Going to backup and reinstall.
 
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cant wait until they remove all ports to be fully courageous. Then you can really recover your phone.
 
Replace your laptop with an iPad Pro...

Plug into iTunes to update your iPhone though.

Brilliant.
THIS
[doublepost=1473814707][/doublepost]First available Genius Bar appt: Monday .... Sweet. Think they'd let me just use one of their computers to restore my phone, without an appointment?
 
So I just tried updating my iPad through iTunes and it timed out. I imagine maybe th servers are still busy, I'm just going to wait another day or so.
 
Are people on here really trying to blame the customer for this iOS software debacle? Like cmon man.

Tim Cook advertised iOS 10 to be ready and able for today. He didn't say "well it launches on the 13th but don't download it until the 16th" If iOS 10 wasn't ready for today, then it never should've launched in the first place. Just admit it ppl, Apple messed up. It's not the end of the world but it did happen.

How anybody can blame this on the consumer, is just insanity to me. That's like saying "Well Samsung's phone is exploding but it's the customer's fault for rushing out and buying it so early"

Apple screwed up. Nothing more or less. It happens. But to sit up there and actually have the audacity to blame the customer for downloading software that was advertised to be ready for launch for Sept 13th is ri damn diculous
 
This is not the first time this has happened. This is a hugely popular product from a $0.5 T company.

Totally unacceptable. This is a very serious issue. There needs to be process changes, not just "we apologize".
Let's start another class action lawsuit.
 
It's obviously Apple's PR team riding herd on the forum threads - there's nothing else to explain it.

It's just ridiculous how some on here refuse to just admit that Apple F'd up. They have no problem bashing Microsoft or Samsung when they screw up...but when it's Apple, let's just place blame on the customer and/or come with every reason in the world why Apple isn't to blame
 
Not directed at you, but I love the Steve Jobs references. I remember how much he didn't want to take the blame for antenna gate. You are holding it wrong or just avoid holding it that way... people praise Steve way too much and most is deserved, but saying this wouldn't happen under Steve or he would take the blame is so wrong.

But then he gave free cases away
 
It's just ridiculous how some on here refuse to just admit that Apple F'd up. They have no problem bashing Microsoft or Samsung when they screw up...but when it's Apple, let's just place blame on the customer and/or come with every reason in the world why Apple isn't to blame

resistance is futile. you will be assimilated
 
Such lame damage control. Small number of users my a$$. Customers should be treated individually not bunched into groups and then proclaimed to be an insignificant number of the total.

Besides, given all this hype created around the new iOS version, are you really going to blame me for wanting to upgrade as soon as I can? That’s just idiotic and a non–argument.
 
Such lame damage control. Small number of users my a$$. Customers should be treated individually not bunched into groups and then proclaimed to be an insignificant number of the total.

Besides, given all this hype created around the new iOS version, are you really going to blame me for wanting to upgrade as soon as I can? That’s just idiotic and a non–argument.

What would have been alright for you? Would you want Craig Federighi to show up on camera lashing his own back, crying? Big apology? Pointless promise that this won't happen again?
 
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