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Apple says some MacBook Pros affected by faulty Nvidia chips

What should happen is Apple should add the additional GPU year of warranty AFTER your AppleCare ends. That is the only reasonable & fair solution to people who shelled out for AC. Instead its a slap in the face and only rewards people who didn't purchase it.

A) reg warranty + extended 1 yr of GPU (1+1)
B) reg warranty + AppleCare + extended 1 yr of GPU (3+1)

That would give me peace of mind w/ this debacle.
Is that too much to ask? Apparently.
 
mine just died today after the latest security update restart then no screen!! I'm one day out of warranty just ended yesterday, no gpu glitches or anything just the security update, the thing i'm in Africa now means no apple store no nothing & lot of work :s so god help me .
 
Procedure

If you are trying to get it fixed because you have seen few jiggly screens, don't get your hopes up too much.

I went into Apple Store today thinking that I was affected, after running the diagnostic test, it was found to be 'normal'. So no replacement for me.

If you do have a problem, repair is going to involve logic board change not just GPU change(I thought it was pretty obvious but I though I should confirm...)
 
MowingDevil said:
What should happen is Apple should add the additional GPU year of warranty AFTER your AppleCare ends. That is the only reasonable & fair solution to people who shelled out for AC. Instead its a slap in the face and only rewards people who didn't purchase it.

A) reg warranty + extended 1 yr of GPU (1+1)
B) reg warranty + AppleCare + extended 1 yr of GPU (3+1)

That would give me peace of mind w/ this debacle.
Is that too much to ask? Apparently.
Click to expand...

It would be nice, but don't forget AppleCare covers more than the GPU. And it is expected that you bought it for the support, not the GPU warranty extension.

AidenShaw said:
Your avatar is offensive and demeaning.
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Well you have dirty mind. What so bad about a bubble bath?

Sun Baked said:
Basic cable television usually is.

Sort of sad, that you are too late to keep it on the Sci-Fi channel like the complaints for Married with Children save that show.
Click to expand...

Well I like it.
 
This is what the glitch looks like and i imagine it's due to the amount of video processing I do that shows it..
IMG_0272.jpg

I've booked it in for Tuesday please let me know how other returns go?
 
snberk103 said:
I'm with Bplien on this. If your career depends on a single piece of technology, any technology, you need a plan B. Professional photographers routinely carry two cameras with them, just in case one dies.
Click to expand...

You mean YOU'RE offering to buy me a badly needed backup system? How very kind!
 
RHD said:
You mean YOU'RE offering to buy me a badly needed backup system? How very kind!
Click to expand...

No, what we're saying is that all sorts of businesses have a backup plan. IT departments carry spare servers, spare server parts, and run dual-redundant hardware if it's a core application that can't go down (i.e. they lose money if it's offline). ISPs have multiple redundant connections to the Internet.

Backup your data, and find a local place that can rent you a Mac, and keep their number handy. If your MBP dies, you go get the rental unit and boot from your bootable portable USB drive, and you are back in business. Alternately buy a second laptop and keep it at home/office (heck, use it as a desktop and keep the wear-and-tear off the portable you use for your business).

Can't afford it? Then deal with the consequences when you don't have a backup. Which pain is greater?
 
I'm Reading It a Bit Differently

They specify the 2.2 and 2.4 Ghz products, and early 2008 models.

Correct me if I am wrong, but all of those products are on the 256MB card.

The 2.5Ghz and 2.6Ghz machines use the 512MB cards, and are specifically excluded from the list.

Since higher memory cards generate larger amounts of heat, is it possible that these cards were built with somewhat different thermal tolerances?

The memorandum does focus on the 128MB machines, and leaves the interpretation open that 2.5 and 2.6Ghz Penryn's may not be effected.

Anyone else read it that way?
 
Victor Odin said:
They specify the 2.2 and 2.4 Ghz products, and early 2008 models.

Correct me if I am wrong, but all of those products are on the 256MB card.

The 2.5Ghz and 2.6Ghz machines use the 512MB cards, and are specifically excluded from the list.

Since higher memory cards generate larger amounts of heat, is it possible that these cards were built with somewhat different thermal tolerances?

The memorandum does focus on the 128MB machines, and leaves the interpretation open that 2.5 and 2.6Ghz Penryn's may not be effected.

Anyone else read it that way?
Click to expand...

I agree. Therefore, I won't mind if they replace my faulty logic board with one which is 2.6GHz with 512MB of GPU power. Then I'll be happy. Either that, or they give me one of the new ones coming out in 9.5 hours!
 
While the extended warranty is nice, it does not address the main issue:
I'm ******* ******* off because I have fault no. 4 on my MacBook Pro and getting the third logic board. Within one year.
I bought a Mac because it was said they "just work".
Turned out in fact that they just don't work. :mad:

Since when the term "Pro" was synonymous to "toy" ?
 
wompel said:
While the extended warranty is nice, it does not address the main issue:
I'm ******* ******* off because I have fault no. 4 on my MacBook Pro and getting the third logic board. Within one year.
I bought a Mac because it was said they "just work".
Turned out in fact that they just don't work. :mad:

Since when the term "Pro" was synonymous to "toy" ?
Click to expand...

It seems that standard Apple policy is to replace the faulty machine if it's been repaired 3x plus. It seems you've got a bad end of the deal or a "Genius" who's either harsh or stupid.

I will be going for my second repair soon (like next Thursday so maybe not so soon) and I will be demanding a replacement there and then, unless they can truly assure me in writing that the part they will put in my MBP will not be the same type as the last repair. I want a "new" revision of the logic board or something that will not fail and leave me without a laptop for five days. It's not on, and if you explain it to them like that, they will understand.

If Apple think they can get away by replacing people's logic boards with new inherently faulty ones until they run out of stock for the logic boards, they have another thing coming. We're not dim; we can see what they're doing.

Note: to those people who will switch to a Windows machine, or decide not to switch to Mac because of this, you're making the wrong decision in spite of this shambles. Take it from me, you're not going to get better in the world of Microsoft; you'll end up even more frustrated (huh?) than we are now with Apple...
 
This has probably been answered, but I may just be misinterpreting some of the info on the thread.

Do all MBPs manufactured in the time frame have the faulty GPU or do something like 30% have it (an unacceptable failure rate).

After today's announcement of no Matte on the MBPs, I'm looking to get one of the older models but don't know if I want to get one if the GPU is definitely faulty.
 
Victor Odin said:
They specify the 2.2 and 2.4 Ghz products, and early 2008 models.

Correct me if I am wrong, but all of those products are on the 256MB card.

The 2.5Ghz and 2.6Ghz machines use the 512MB cards, and are specifically excluded from the list.

Since higher memory cards generate larger amounts of heat, is it possible that these cards were built with somewhat different thermal tolerances?

The memorandum does focus on the 128MB machines, and leaves the interpretation open that 2.5 and 2.6Ghz Penryn's may not be effected.

Anyone else read it that way?
Click to expand...

I do not believe the 2.5ghz and 2.6ghz machines are excluded.

In fact they are part of the Macbook Pro (early 2008) series. Look HERE to confirm.

What do you think?
 
Victor Odin said:
They specify the 2.2 and 2.4 Ghz products, and early 2008 models.

Correct me if I am wrong, but all of those products are on the 256MB card.

The 2.5Ghz and 2.6Ghz machines use the 512MB cards, and are specifically excluded from the list.

Since higher memory cards generate larger amounts of heat, is it possible that these cards were built with somewhat different thermal tolerances?

The memorandum does focus on the 128MB machines, and leaves the interpretation open that 2.5 and 2.6Ghz Penryn's may not be effected.

Anyone else read it that way?
Click to expand...

You are misreading the list.

Specific products affected:
* MacBook Pro 15-inch and 17-inch models with NVIDIA GeForce 8600M GT graphics processors
o MacBook Pro (17-Inch, 2.4GHz)
o MacBook Pro (15-Inch, 2.4/2.2GHz)
o MacBook Pro (Early 2008)
* These computers were manufactured between approximately May 2007 and September 2008
Click to expand...

There are three items on the list: the first two are Santa-Rosa-based machines made between May '07 and early February '08.

The third one is the entire Penryn generation that was discontinued today. Those are all the "Early 2008" generation, as opposed to the "Late 2008" models that were released today.

If you have a Penryn-based MBP made anytime through September 2008, your machine has one of the potentially faulty GPUs.
 
shoebobs said:
This has probably been answered, but I may just be misinterpreting some of the info on the thread.

Do all MBPs manufactured in the time frame have the faulty GPU or do something like 30% have it (an unacceptable failure rate).

After today's announcement of no Matte on the MBPs, I'm looking to get one of the older models but don't know if I want to get one if the GPU is definitely faulty.
Click to expand...

Here's my thought, the previous gen 2.5s and 2.6s are going to go REAL fast. Currently you can get one in the clearance store with a student discount on the cheap. I say pick one up for insurance purposes before they're gone and you have 14 days to get your money back. Hey maybe you can make some scratch on EBAY when all the designers coming looking for matte screens.

If you keep it you can run the hell out of it every night and hope it goes within the 2 years or i guess jump on the NVidia class action suit... ;)
 
I really hope I fall into this category. I don't understand and can't afford to put out 300 to fix the logic board if it isn't related to the GPU on my macbook pro. Since I can't see anything on my screen, I know for a fact that my MBP was built somewhere between July and August 07. I've ran out of my warranty for about a month now, and this will suck if I must pay for the repair.
 
orpheus1120 said:
I do not believe the 2.5ghz and 2.6ghz machines are excluded.

In fact they are part of the Macbook Pro (early 2008) series. Look HERE to confirm.

What do you think?
Click to expand...

I don't know. It is not completely clear.

$1999. Macbook Pro 15" 2.4GHz / 2GB / 200GB 5400RPM / 256MB Vram
$2499. Macbook Pro 15" 2.5GHz / 2GB / 250GB 5400RPM / 512MB Vram
$2799. Macbook Pro 17" 2.5GHz / 2GB / 250GB 5400RPM / 512MB Vram

Everything with 2.5Ghz+ is 512MB

The list focuses on 2.2-2.4Ghz machines.

256MB cards are very specifically listed, while no machine with a 512MB card is listed in such a pinpoint way, other than the umbrella "all machines made until September 2008".

Since that would also cover the 2.4Ghz models, why did they list those specifically, but not the 2.5-2.6Ghz models?

You have to admit, it is a little unusual. Why not just say "all machines made between May 2007 and September 2008"? What were the 2.2 and 2.4 specs about since they were covered under that?

Is it possible that those machines are less prone to failure since more VRAM = more heat = higher expectation of cheap heat = more solder or slightly different process?

I don't know the answer. It is pure speculation. Just pointing out a slight deviation in the obvious, and TRYING to read between the lines of which may be the "more faulty" cards and which may be the "less faulty" cards.

We know there is a variance (they don't all fail), but they won't just come right out and say it, which leaves some interpretation by the user.

In the end, I guess it doesn't matter and the point is moot. It will either go bad, or it won't.

I'm hoping the 512's are a little more solid, but I wouldn't bet money on it.
 
bkeezy said:
Here's my thought, the previous gen 2.5s and 2.6s are going to go REAL fast. Currently you can get one in the clearance store with a student discount on the cheap. I say pick one up for insurance purposes before they're gone and you have 14 days to get your money back. Hey maybe you can make some scratch on EBAY when all the designers coming looking for matte screens.

If you keep it you can run the hell out of it every night and hope it goes within the 2 years or i guess jump on the NVidia class action suit... ;)
Click to expand...

You can't get a student discount in the clearance store as far as I know.
 
So I handed mine in and they hooked it up to a new graphics based hard drive which scanned it and came up with a rather amusing FAILED in big letters across the screen. The genius who had never seen it before came to the obvoius conclusion. (I.E: don't if you don't have a photo, etc this tests it good a proper)

I will be getting a Logic 2 board (as apposed to the Logic 1) What this means i've no idea, any thoughts?!?! Better graphics card or same?
 
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