No. They shouldn’t be peddling glued-together computers with soldered-in RAM and drives. Or such pathetically degraded keyboards that they cease to function... or just plain suck to begin with.
You ignore the opposite scenario: What happens when the soldered-in SSD goes bad in one of these POSes? Because it will... and then you just throw the computer away?
Deal with your cognitive dissonance and stop lashing out at those who stand up for better.
I'm curious if you've actually used one of the new machines. They are delightful. People like you expect Apple to do what society expects of all artists - constantly innovate and improve while staying the same. The new keyboard is amazing. I would rather Apple try new things like this keyboard Im typing on than settle for what they've already created. Mistakes will be made. There will be quality programs. I think its worth it. Apple does learn and they are willing to iterate in public.
And to your second point, again, you seem more interested in expressing outrage and calling others cognitively dissonant than actually taking a moment and asking a question like "what are the repair options for one of these computers?" You seem to be under the impression that Apple doesnt offer economical repairs for these machines. The 15" out of warranty flat rate repair cost for Mac portable in decent shape is $330 for a 15" and $297 for everything smaller. That is a good deal and covers any repair - LCD, logic board, top case etc. If the part-by-part cost is cheaper than the flat rate cost Apple will even let you choose that instead to make sure you get the best deal on the repair.
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My question is why are the logic boards failing? My 2016 MacBook pro had a logic board failure after 13 months. One month after my Apple care ran out. I was typing and heard and felt a crack. Then it was black. Dead. They were stumped as to what happened. I was told they have never seen that happen. They gave me no explanation. I have lost faith in Apple.
Computer parts fail all the time. Circuit boards fail all the time. To take one part failure and say "Ive lost faith" is lazy faith. How on earth were they supposed to know exactly what made your logic board fail? Yes it sucks and that story occurs with literally every single consumer electronic good. And I hate to be the one to tell you this but parts fail ALL THE TIME. Its why no matter what company you call you are placed on hold, because there are hundreds of people ahead of you requesting service for their products. Next time if you want to be covered in case, because its never for sure either way, buy AppleCare. Thats why it exists. Many people buy it and it never gets used; many people dont buy it and wish they had. You chose not to and luck of the draw had it that you lost. Not Apple's problem.
And to answer your question DOA rate off the production line at some point was like 5%. Parts typically fail in whats referred to as a bathtub curve, meaning that usually if they're going to fail they fail sooner than later, and ones that dont fail soon tend to last long. So the curve looks like a bathtub
There are for sure outliers.
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Somewhere in the corporate offices of Apple there's an executive who is tasked with keeping a list of features that users would be unhappy to see removed from the company's products. Being able to extract the data from a failed MacBook Pro is almost certainly on that list. It's now been checked off, to great rejoicing at Apple Corporate. Oh, and as you might suspect there's also a list of features users hate (i.e. that pointless Touch Bar). Those are to not only to be kept, models that don't have them are slated for removal from production.
Apple's motto is no longer "Think Different." It's "Our Way or the Highway." Apple has begun to gage its success by the anger it generates among its users.
Read the knowledgable posts on this thread from people talking about security. Its eye opening.
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If you're not familiar with cryptography, removing this port might be seen as an arbitrary decision. It's not. This is the first Mac to have robust disk encryption, on par with iOS devices. As a result of this design, data is now useless when moved to any other computer. If you extracted the data with the service port, the data you'd get would be garbage. Not even your password could decrypt it. A port is no longer useful.
The longer version:
Until now, Macs just used your login password to encrypt the hard drive. That's not robust encryption, for 2 reasons: (1) almost nobody uses a login password that is sufficient for encryption (128 bits of entropy), and (2) after the data gets extracted from your hard drive, a cluster of computers can try to decrypt the data in parallel.
On iOS devices and this 2018 MBP, the encryption is robust. Every device has a hardware module ("secure enclave") with a secret key, the UID, that is ~impossible to read. Instead of just encrypting your hard drive with your login password, it uses a combination of your login password and the device's secret UID. (Your hard drive's encryption key is "entangled with" the device's UID.) The only way to decrypt the data is to have both the hardware module and the login password. That's what (1) provides more than 128 bits of entropy and (2) prevents the data from being decrypted by multiple computers in parallel (since there's only one hardware module).
This is 2018; all portable devices should be encrypted with robust security by default. If anything, customers should be upset at Apple for taking so long to modernize the Mac's disk encryption. So, yeah, you need a fully functional device to decrypt its data, and no, you can't siphon the data out using a secret service port.
Great post. I quote it here bc others should read it.
Also, just posted on the MR main page in the same vein:
Fast Chargers May Require USB-C Authentication to Work at Full Speed With 2018 iPhones
"USB-C Authentication is intended to protect against non-compliant USB chargers and to mitigate risks from maliciously embedded hardware or software in USB devices, so core to Apple, this seems to be all about extra security.
Apple is one of
over 1,000 member companies of the USB Implementers Forum, so USB-compliant fast chargers are available from a wide variety of brands. Before purchasing a random fast charger from the likes of Amazon, though, it may be a good idea to check the list to see if the company is in fact a member."
#security
