I got my order in about 3 hours ago and it was still June 24!!! But no email yet, so hopefully that doesn't change. How long did it take you all to get your email to confirm it?
The requests to reserve require little computational power, they've got other peak times to handle, and provisioning extra servers for this in a colo is done frequently and cheaply. I work on massively parallel systems, so I have a *faint* idea what I'm talking about. $10 says they hit a race condition, forgot to lock a table or variable, and the system came grinding to a halt.
Stop apologizing for shoddy engineering.
That sounds great to me. What store told you there would be some white ones on launch day? All the Apple Stores I called said they had no clue if there would be any.The Apple retail store said I could wait in line on launch day for the white one, but that didn't sound appealing...
does "in progress" just mean that the order is placed?
So, I originally signed up with AT&T in November 2009 and got the 3GS. Somehow, inexplicably, when I went to check on my upgrade status after WWDC it showed that I was eligible for an upgrade ALREADY! Sure enough, it worked and I ordered the iPhone 4 just in time to get it June 24. Did anyone else have this similar stroke of luck? I seem to be the only one of anybody I know who got so lucky (or so I think)...
Did you order through AT&T?
They have probably not even begun to check CC info yet!
Once your card is verified, the status should change.
does "in progress" just mean that the order is placed?
Did you order through AT&T?
They have probably not even begun to check CC info yet!
Once your card is verified, the status should change.
yeah i ordered through AT&T last night
****
**** att and there ****ing server bull ****. i tried all day to get a pre order in to.
Better get ****ing camping gear ready.
in-store pickup here...was the only way to complete a transaction considering att's awful servers. guess i'll get to the ala moana store at 3-ish. was first in chandler last june for the 3gs and i think i got there around 5. i imagine there will be overnighters at the ala moana store, though...
I think the fact that you couldn't get your order in is pretty solid proof that the pre-order launch was a wild success. But, sure, "switch over to Linux". That's a great way to see first-hand why there is so much demand for Apple products and, next time, you won't mind having to wait a few days to get one.I was up at 4:30 this morning and have tried to order probably a hundred different times today, all unsuccessful.
This has me very disappointed in both Apple and ATT. I don't care what sort of sympathy other users are able to generate for these companies. Their inability to perform has shaken my loyalty to both ATT and Apple. A phrase I used just tonight at dinner (on a completely different subject regarding work) is "always under-promise and over-deliver"something both companies have failed to fulfill in my opinion.
As a consumer, I feel as though we need to be compensated or at least acknowledged if Apple is going to continue to pull money out of our pockets. I don't believe it is right that someone like me has to wait for the new iphone when another "lucky" one could have waken up at 2 in the afternoon and been more successful at securing a launch day shipment to their home. This infuriates me and will undoubtedly change my future purchasing decisions when it comes to Apple/ATT.
I was dead set on pre-ordering an iphone4 to have shipped to my house on launch to hold me over until they updated the iMac line, at which point I was also going to buy a new iMac and Time Capsule.
Now I think it is time to explore other options. Although my individual decisions won't make much of a difference in Apple's annual revenue figures, collectively, Apple's unhappy customers will eventually disrupt Apple's forward momentum and progress if they do not adequately rectify disasters such as today.
The iPhone4 Pre-Order launch was ultimately a failure.
Maybe its time to switch over to Linux ehh?
ahhh crap! it's annoying how popular this phone is. i'm so overdue for an update so pushing the 24th to july 2nd is really depressing.
i may just switch to verizon and get an android phone just to get my fix of getting a new device without fighting off crowds of people so i can spend $300+.
"Unix Sysadmin", isn't that like a janitor for computers?So.. it's ATT's fault that APPLE'S webserver crashed and burned It's the responsibility of ATT to make sure that Apple keeps their sits up and running. As a 15 year Unix Sysadmin who deals with servers like these on a daily basis, I don't know whether to laugh at how asinine your post is, how asinine your logic in it is, treat your post (and subsequently, you) as a fanboy who believes Apple could do no wrong, or just shake my head, facepalm, and move along.
All of the above sounds better, but I digress. I'd love to see how you'd handle this situation, outside of the fact that for a period of 2 hours this morning, these servers were working fine (I was awake and on them as the orders began; I can easily tell by your posts, that you weren't).
BL.