Oops. Every once in a while a company, not just Apple, pulls an oops. Not to risk bad karma, and sorry to those who are inconvenienced, but this one’s kinda sorta funny.
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Apple Sending Replacement AirPods With Unreleased Firmware, Rendering Them Unusable
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Hopefully these firmware update problems and the Covid shutdowns make Apple think very carefully about whether to remove the Lightning port and go completely port free for the 2021 iPhone. The inability to do an easy restore means many issues will require a device swap or based on these AirPods reports potentially multiple replacement units. That is hardly time, cost or environmentally efficient. AirPods lacking a port is understandable given they are wireless headphones but isn't a worthwhile "optimization" for larger devices like iPhones.
Wow, this is something you expect to see from an incompetent organization. What a headache.
Because it happening a few times on a small scale isn’t a story...sorry you still have to learn that.
The average user doesn't handle a DFU restore today anyway; they take them into their local Apple Store who does it for them. This is unlikely to change in the future.
But hey. Memoji’s, social causes, China. It’s all important.
Remember when it was “it just works” and if Apple screwed it up, they just took the hit to make the customer feel whole ASAP?
Yeah, me too. Now it’s just another game of hooray for me, and F$&@ you.
Sears, GM, Enron. This never lasts. Never. Especially with the coin Apple charges for products.....
Remember when it was “it just works” and if Apple screwed it up, they just took the hit to make the customer feel whole ASAP?
Yeah, me too. Now it’s just another game of hooray for me, and F$&@ you.
Sears, GM, Enron. This never lasts. Never. Especially with the coin Apple charges for products.....
I sure hope this new unreleased firmware is close to being pushed out, and fixes the noise cancelation quality issue that was introduced with the last firmware.
It sucks, but it’s important to keep this in context. There is little Apple can do in the current situation. While it’s tempting to get upset with them, and it is their error, in this situation there’s not much these at-Home employees can do. Perhaps when this is over they can comp something for the inconvenience
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Mine work great, zero issues
Apple still can't get WiFi sync of iOS devices to work 100% of the time. Going portless would be a disaster for people who still load locally stored music on their phones.
LOL, I got news for you slick, it is literally a story, right here on this site, a story, a scoop, an article by Julie Clover. It's right on the main page, look hard you'll find it!
Butterfly keyboards a few times on a small scale too? LOL, its like fish in a bucket with you.
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Riiight! I’ve taken data on the number of times different reps., at different levels, have said the exact same words. Apple’s level of scripting is staggering!
We don't use scripts. Once it's reported to engineering they will work on it.
My favorite is when they say of a KNOWN issue 'That's the first time I've heard of that.'
And? Give me your numbers. Butterfly keyboards weren’t as big as people here believed rather, or they would have been changed years ago. Betting against naysayers like you is fish in a barrel. Buy AAPL.
I’ve never really understood why it is so difficult for some groups to be honest and admit a mistake. It actually generates a lot of good will to admit when you made a mistake!
Well ignorance is bliss.
If you haven't experienced 2B584 your version of "perfect" differs wildly from mine.
So something similar to this happened to me when I replaced my left Airpod Pro back in January. I could only connect one Airpod at a time, and Apple just told me to leave them connected for a few hours and the firmware would update. It didn't, and when I reached back out to them their support was completely unaware of what to do. I scoured the internet for answers and couldn't find anything even remotely close to working. I ended up fixing it on my own out of a stroke of luck.
After being furious and nearly giving up, I decided to try un-pairing again and had a thought.... I pulled down Control Center>Long-press the audio controls>tap the AirPlay icon and once I was there I happened to notice that it showed I could share my audio with nearby AirPod Pros. I thought....surely not...and tried it. And for the first time in 4 days, I had functioning AirPod Pros!
After that, I left them connected and returned to Settings and tried pairing them again and it gave me the Not Your AirPods message but let me pair anyway.
And they've worked ever since.
After being furious and nearly giving up, I decided to try un-pairing again and had a thought.... I pulled down Control Center>Long-press the audio controls>tap the AirPlay icon and once I was there I happened to notice that it showed I could share my audio with nearby AirPod Pros. I thought....surely not...and tried it. And for the first time in 4 days, I had functioning AirPod Pros!
After that, I left them connected and returned to Settings and tried pairing them again and it gave me the Not Your AirPods message but let me pair anyway.
And they've worked ever since.
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Don’t be so touchy. You invited a response by directly quoting me and questioning my assertion the ANC has been weakened substantially since launch by claiming its “perfect” now.
There are no numbers, you know that perfectly well, numbers do not matter. Customers, including members of this very forum, experienced an issue and were discussing it. It was then picked up and made into a "story" by MR (and many others) to shed light on the topic, why does that bother you so much that you felt the need to post your usual snarky "how many"?
Apple's Replacement AirPods Have Pairing Issues Due To Unreleased Firmware
Those who have a faulty or missing AirPod and have asked Apple to send them a replacement AirPod shouldn't expect to be able to use it with their old one – at least until Apple releases a new firmware update, a report says.
www.ibtimes.com
Apple Sending Replacement AirPods With Unreleased Firmware, Rendering Them Unusable | Apple Day - Apple, iPod, iPad, iPhone, iTouch, iMac, iBook
Customers who require a replacement AirPod from Apple have in some cases been receiving an AirPod running 2D3 firmware, which is not a version of the AirPods firmware that’s been... Read more »
appleday.org
Apple Shipping Single Replacement AirPods With Unreleased Firmware | iPhone in Canada
The firmware mismatch between the two AirPods is rendering them useless.
www.iphoneincanada.ca
AirPods Single Replacements Ship With New, Incompatible Firmware - SlashGear
True Wireless Stereo or TWS earbuds like the Apple AirPods are convenient and handy when you don't want to bother with wires but they also…
www.slashgear.com
Apple is shipping single replacement AirPods with a new, unreleased firmware and people can't use them
If Apple ships you a single AirPod, things could get messy. Beware firmware version 2D3!
www.imore.com
Some Replacement AirPods Being Sent out by Apple Have Unusable Firmware
If you’re having problems with one of your AirPods, you might want to hold off on asking Apple to send you a replacement. In a rather unusual set of
www.idropnews.com
Unusable AirPods Replacements Are Being Sent to Customers - Unreleased Firmware Said to Be the Culprit
Customers who have received replacement AirPods are unable to use them and the reason behind this is an unreleased firmware
wccftech.com
Apple shipping replacement AirPods with unreleased firmware, pairing issue | AppleInsider
Apple is shipping replacement AirPods with a newer, unreleased firmware version which cannot be paired with the user's remaining AirPod.
appleinsider.com
Apple is sending replacement AirPods with unreleased firmware, making them unusable
Apple is sending out replacement AirPods with a new, unreleased firmware version that makes them unusable for owners.
www.idownloadblog.com
Sounds like a story to me!
And how exactly would you bet against me? Also, how am I a naysayer? See the list in my sig, in general I am a very happy owner of AAPL, both product and stock.
Unlike you I am willing and able to call a turd a turd, even if it is my turd.
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