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And? Give me your numbers. Butterfly keyboards weren’t as big as people here believed rather, or they would have been changed years ago. Betting against naysayers like you is fish in a barrel. Buy AAPL.
Yes they should have been changed years ago. Apple is just not capable of admitting mistakes. If the keyboards were so great why have they now changed them? Most likely because they have almost used up the inventory of the old ones and realised that the jig is up, people are on to them so time to do something.
 
There are no numbers, you know that perfectly well, numbers do not matter. Customers, including members of this very forum, experienced an issue and were discussing it. It was then picked up and made into a "story" by MR (and many others) to shed light on the topic, why does that bother you so much that you felt the need to post your usual snarky "how many"?












Sounds like a story to me!

And how exactly would you bet against me? Also, how am I a naysayer? See the list in my sig, in general I am a very happy owner of AAPL, both product and stock.

Unlike you I am willing and able to call a turd a turd, even if it is my turd.
They are all running the same old story With no data, just like the bent iPads. This is a nothing story.
 
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Apple seems to be dropping the ball lately in small but irritating ways. And this started happening long before Covid-19, so it's not that. I hope they can get their crap together soon.

I will always say this, Apple was good because of Jobs. Jobs cared about the user experience and the final product, Tim is another "suit" that cares about spread sheet numbers. If it continues, it will turn into another IBM.
 
I will always say this, Apple was good because of Jobs. Jobs cared about the user experience and the final product, Tim is another "suit" that cares about spread sheet numbers. If it continues, it will turn into another IBM.
Almost there now...
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They are all running the same old story With no data, just like the bent iPads. This is a nothing story.
Same as the keyboards which had no problems for which Apple set up special repair programs only after there were enough complaints....except the last year when they really admitted they were flogging defective products by including the just released laptops in the keyboard repair program? What an embarrassing way to run a company. Simply no shame at all as long as the stock price is great. Very pleased to see the massive fall it has taken over the past weeks.
 
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Same as the keyboards which had no problems for which Apple set up special repair programs only after there were enough complaints....except the last year when they really admitted they were flogging defective products by including the just released laptops in the keyboard repair program? What an embarrassing way to run a company. Simply no shame at all as long as the stock price is great. Very pleased to see the massive fall it has taken over the past weeks.

Sounds like you would be much happier elsewhere.
 
They are all running the same old story With no data, just like the bent iPads. This is a nothing story.

Apple begs to differ with you there Officer Barbrady, they do have real, acknowledged problems:



 
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Apple begs to differ with you there Officer Barbrady, they do have real, acknowledged problems:



That iPad Pro article admits no fault in design and reiterates their policy.

No one said other products haven’t had issues, but they are minor and impact small percentages. Apple sells ~300M units of stuff per year.
 
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Show me your data backing up your claim that they are minor and impact small percentages.
All I have to do is watch Apple’s actions. No quick keyboard redesign, no iPad Pro redesign, and they still sell products with repair programs.

Nature of the biz, my guy.
 
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My point exactly! Thanks buddy! If it were a minor number or small percentage Apple would not have supplemented the standard warranty periods.
I think they would do that because they take care of customers...a large issue would be a redesign.
 
No, no, no, my friend. Those stories are just anecdotal reports. Apple receives millions of calls a day and they have never once heard of this issue. Besides, those folks in the stories refused to follow the documented troubleshooting step, for AirPods with unreleased firmware, of taking their iPhones to Apple Stores for a battery swap. So, Apple's Official Position on the Matter is that no further work can be done and to always keep your device up to date.

There are no numbers, you know that perfectly well, numbers do not matter. Customers, including members of this very forum, experienced an issue and were discussing it. It was then picked up and made into a "story" by MR (and many others) to shed light on the topic, why does that bother you so much that you felt the need to post your usual snarky "how many"?












Sounds like a story to me!

And how exactly would you bet against me? Also, how am I a naysayer? See the list in my sig, in general I am a very happy owner of AAPL, both product and stock.

Unlike you I am willing and able to call a turd a turd, even if it is my turd.
 
All I have to do is watch Apple’s actions.

I find it amusing that all you do is belittle people posting on MR about their issues because they cannot produce "numbers of occurrences" and yet you never produce any yourself supporting your claims of insignificance.
 
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This is a clear timeline of the firmware issue:

1*c8cON4aQvCsmwuhovKPkyQ.png


This article accounts the whole shambles from launch to now, including all the big problems with Apple Support's replacements, the rolled back firmware and the unreleased firmware bricking people's AirPods.

https://medium.com/macoclock/we-need-to-talk-about-airpods-pro-4bbd2533e031
 
I’m so thankful for this thread. I was almost going to pull the trigger on getting some AirPods, but the steep price was always a barrier. Now I see Apple makes a mistake on their end with unreleased firmware being shipped on replacement AirPods, rendering them unusable, and the customer is told “sorry, nothing we can do?” For $200+ dollars for the newest AirPods, Apple should immediately overnight new replacements (either from refurbished stock that has verified usable firmware) or just ship a new pair and have the customer return the old ones. It’s not like these AirPods are cheap, and to force the customer to have to hold onto unusable AirPods is extremely poor customer service and against everything Steve Jobs stood for when it came to user experience IMO.
I’ll hang onto my $99 Beats which pair seamlessly with my iPhone, sound great, and have never failed me once.
 
I have an issue with AirPods firmware as well, but with AirPods Pro this time. Siri on Mac won’t let me switch Noise Cancellation or Transparency, saying “Your headphones don’t support that feature.” Been investigating the issue with Apple Support without success and found out that I’am still using an old firmware and that the newer one was bad and been pulled out by Apple. More on this in the Apple Support forum thread here https://discussions.apple.com/thread/251260192
 
I’m so thankful for this thread. I was almost going to pull the trigger on getting some AirPods, but the steep price was always a barrier. Now I see Apple makes a mistake on their end with unreleased firmware being shipped on replacement AirPods, rendering them unusable, and the customer is told “sorry, nothing we can do?” For $200+ dollars for the newest AirPods, Apple should immediately overnight new replacements (either from refurbished stock that has verified usable firmware) or just ship a new pair and have the customer return the old ones. It’s not like these AirPods are cheap, and to force the customer to have to hold onto unusable AirPods is extremely poor customer service and against everything Steve Jobs stood for when it came to user experience IMO.
I’ll hang onto my $99 Beats which pair seamlessly with my iPhone, sound great, and have never failed me once.

Honestly, it is overpriced for such a small improvement over the regular earpods in sound performance.
 
I’m so thankful for this thread. I was almost going to pull the trigger on getting some AirPods, but the steep price was always a barrier. Now I see Apple makes a mistake on their end with unreleased firmware being shipped on replacement AirPods, rendering them unusable, and the customer is told “sorry, nothing we can do?” For $200+ dollars for the newest AirPods, Apple should immediately overnight new replacements (either from refurbished stock that has verified usable firmware) or just ship a new pair and have the customer return the old ones. It’s not like these AirPods are cheap, and to force the customer to have to hold onto unusable AirPods is extremely poor customer service and against everything Steve Jobs stood for when it came to user experience IMO.
I’ll hang onto my $99 Beats which pair seamlessly with my iPhone, sound great, and have never failed me once.
I as well was thinking about Airpod Pro recently but I see Sennheiser has came out with their Momentum 2 true wireless EarPods so I’m probably going with those or wait and see if Bose ever puts out their EarPods (think 700ANC) as I have their Soundsport and am happy with those but no idea when Bose will release and Sennheisers I can get now.
 
Honestly, it is overpriced for such a small improvement over the regular earpods in sound performance.
While I agree with you on the sound quality, it is better than my gen1 AP. Noise canceling is the difference. Huge jump.

I never thought much about NC. Now that I’ve used it. I won’t buy headphones without it. Makes a huge difference.

I nger used the original firmware. Butif it better than the current. I’m in for a update
 
While I agree with you on the sound quality, it is better than my gen1 AP. Noise canceling is the difference. Huge jump.

I never thought much about NC. Now that I’ve used it. I won’t buy headphones without it. Makes a huge difference.

I nger used the original firmware. Butif it better than the current. I’m in for a update

No doubt, Apple overpriced the $160 AirPods to cost 5x more than the $30 Earpods without any significant improvement in sound performance.
 
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