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I admittedly don't know if there are decent tools out there for Mac management, but I'd presume two of the biggest pushback from businesses are:
-inability to quickly image new Macs, and push only approved updates.
-hardware repair turnaround. We have 2,000 Dell Latitude laptops. If a screen, keyboard, Bluetooth module or battery goes.. within an hour or two Dell has a repair tech dropping off hardware replacements if/when necessary to our doorsteps.
Dells replacement system is outstanding compared to Apples. But, to be blunt, the macs last longer. We're not handing 6, 7 year old Dells to developers. Swings and roundabouts.
 
As previous posters have said, repairs are the problem. Since hard drives cannot be removed, a simple problem like a bad wifi adapter or keyboard issue may require a full system board/motherboard replacement. They will do nothing to preserve the hard drive. They will give you back a computer with no data. I had a high level exec have an issue with their computer not powering on. (well known macbook pro issue) Since they would not preserve the hard drive for us and we did not allow them to perform the replacement we ended up with a $3,000 brick. Our executive was afraid of his hard drive being in someone else's hands. He really did not need to worry, the drive was FileVault encrypted however he just did not want to take the chance.
 
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How do you figure that? If you have MDM set up properly, they truly are zero touch. Unless you’re using an MDM platform that doesn’t support DEP… then that sounds like you need to look into other providers. Jamf or Mosyle are two great options.
We use Mosyle. However when you send a unit out, and it asks a pile of security questions for things like our remote support tool, antivirus, access privileges for apps like Zoom etc, some of our lesser skilled people are intimidated by having to jump through those hoops. I appreciate the security stance, but it's hardly a "whip the box open and start working" experience.
 
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Thats surprising, our PCs here are zero touch for the sales people. We just upload a file we get from the manufactuer to Azure, ensure the system we're shipping them matches the serial number in our system and it loads everything first time they login. We of course do a follow up call to confirm everything worked, but its quite easy to support.
PCs are a lot more forgiving for providing apps security access I have found. A lot of the tools we use for clients require them to go into the Sys Prefs in macOS and grant permissions to a whack of apps on startup, which can confuse people or intimidate them as it's not their wheelhouse.
 
Very few businesses are going to adopt the new M1 MAC.
Why?

Unrepairable by outside shops other than APPLE.

un upgradable

How long the Mac and macOS will be around and supported has no roadmap by APPLE. Microsoft has Windows 11 and has already committed to supporting Windows 11 for at least the next 10 years.

M1's now can't run Windows like Intel Macs can.

MOST companies will hold onto their Intel Macs for as long as they can and then CONVERT to Windows.
Unupgradable and unrepairable aren't that big an issue, a lot of laptops are like that -- as long as you can get the level of config that you need. (and 16G RAM is low end)

But the not being able to run Windows apps, that's a problem for where I work. It definitely leaves the M1 out in the cold. We don't even have intel Macs here either, I'd need a very special reason to put on in, and none has ever come up. I had to ban a user's personal Macbook pro because he kept corrupting excel spreadheets that other people needed.

Now for home, I have as many Macs as I have Windows PC's. (2 of each) I'm partial to running my Intel Mac Mini, then my Windows desktop, then Windows laptop, and lastly my M1 MBA.
 
Why would any businesses want to add extra cost and complexity to their IT infrastructure when they can use Widows directly at lower cost?
Probably because they already needed citrix for whatever they were using, it comes in quite handy for licensing and such. (and running certain types of apps that would be a royal pita to have on every desktop, the common data needs gives me the jitters on individual machines! We have a world wide citrix app and it's NICE. Reporting is so much nicer that way.
 
This could be a thing. One of the recent Office updates fixed 2 really annoying bugs in Excel on Mac for me. MS Office optimized for M1, with same functionality as MS win side might make some sense.

I used to really push for Macs/macOS in office environments but the Office software was always lacking. Now it seems the office software getting better but the un repairability of the Macs make it a tough sale.

Lack of ECC memory might be a show stopper for some as well.
 
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Until they make their own version of docker, as well as something which could accommodate 4+ hard drives, I can't see this working. As client machines, sure. But what's the point if they have to Remote Desktop into Windows servers?
 
And they have a legitimate reason why. Because...

This is why IT doesn't want to support Macs. Look at it from the IT perspective. If RAM/SSD starts acting flakey, they have to replace the whole machine, which means worker looses all their data/work. Worker gets mad at IT guy for not replacing RAM/SSD, because those are replacable/upgradable in PCs.

If Apple wants the enterprise business, they need to make Macs flexible/modular so an IT guy can get the worker back up and running in the shortest time possible. Ugly PC business machines can have its RAM or HD or video card or PS replaced and running again in 5-10 minutes.
At my work place, hard drives and SSDs are never handed over to anyone outside the organization, due to security concerns. When drives are replaced, the old drives are destroyed in some huge shredder; likewise when computers are to be discarded, the drive is removed and destroyed. I don't see how a modern Mac would fit into that - since nothing can be removed, any failure in a Mac would mean the whole computer gets destroyed, as our internal IT cannot fix it and they are not allowed to send it to Apple with the drive included.
 
At my work place, hard drives and SSDs are never handed over to anyone outside the organization, due to security concerns. When drives are replaced, the old drives are destroyed in some huge shredder; likewise when computers are to be discarded, the drive is removed and destroyed. I don't see how a modern Mac would fit into that - since nothing can be removed, any failure in a Mac would mean the whole computer gets destroyed, as our internal IT cannot fix it and they are not allowed to send it to Apple with the drive included.
The best solution would be for someone to explain to your organization how modern encryption works. Then they could understand that MacOS has File Vault and the data on the SSD is not recoverable.
 
The best solution would be for someone to explain to your organization how modern encryption works. Then they could understand that MacOS has File Vault and the data on the SSD is not recoverable.
All the drives are encrypted, and they still get removed and destroyed. Manufacturer assurances do not matter, as no one can rule out undocumented recovery methods, backdoors, bugs or whatever. Drives are not handed over unless shredded to some mandated particle size, period. I very much doubt this policy will get weakened to accommodate the Mac design choices.
 
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The biggest problem with Macs for business is that they cannot run the OS before the newest. This clobbers the ability to run expensive bespoke software. Not everything is on Safari!
 
Windows machines support Bitlocker since Windows Vista … you know that right?
So what you are saying is that if they mandate BitLocker through their managed environment, then they don’t need to destroy their SSDs? If so, then I agree. No need to destroy hardware.
 
Very few businesses are going to adopt the new M1 MAC.
Why?

Unrepairable by outside shops other than APPLE.

un upgradable

How long the Mac and macOS will be around and supported has no roadmap by APPLE. Microsoft has Windows 11 and has already committed to supporting Windows 11 for at least the next 10 years.

M1's now can't run Windows like Intel Macs can.

MOST companies will hold onto their Intel Macs for as long as they can and then CONVERT to Windows.
Repair?
How many 'repairs' do you think most IT departments do? How many of those do you think are worth the trouble? I work PC is just as soldered and surface mounted as a Mac. Sure, you get the occasional industrious IT type who "Frankensteins" some parts to get you back up and running quickly, but many companies frown on this and simply send them back for warranty replacement anyway. When I turned in laptop A to get B, I had to turn in the dock even though I was getting the exact same model dock in exchange because of the serial numbers.

With leased laptops, repairs really aren't that big a thing.
 
Apple promoting Macs for business use? I never heard that since 1984.

No sane business will deploy Macs when all the software support is on Windows , meanwhile Apple deprecate all software and even their own OS every 2-3 years. I heard of businesses not letting go of XP until Microsoft dropped its support 10 years or so later.

Its going to be either Windows or for cheap performance Linux, meanwhile people working in the creative field can continue to use Macs albeit I heard money/performance ratio and even software is much better on the Windows side.
 
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I am going to start with, Macs are certainly not perfect and they have their own share of issues.
but they do have some very good value.
In a target group of managing 3,5-4 thousand Macs we needed almost 3 times less Helpdesk personnel than for the same number of windows machines.
hardware issues were also fewer but somewhere in 1-1,5Mac for 2Windows.

Last this is how you do marketing not with crappy ads with an ex Mac mascot.
A simple webpage well designed focusing on what your product does better. Does anybody remember the MS adds that are almost 2 months old? Not to mention if a whole year passes.
 
No sane business will deploy Macs when all the software support is on Windows
Pretty sure that one of the largest and most valuable companies in the world almost entirely uses Macs to run it’s business.

IBM, General Electric, SAP and banking firm Capital One have significant 10,000+ Mac deployments. IBM currently uses over 100,000 Macs, and that firm used to make PC’s.
 
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Seriously? Apple is the one that put out the Ad trying to woo professionals. Professionals are just reacting to the marketing. I wish Apple was able to completely able to support businesses like mine (manufacturing) but they don't. I hope someday they will.
What I'm saying, they're not happy with Apple.
 
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Pretty sure that one of the largest and most valuable companies in the world almost entirely uses Macs to run it’s business.

IBM, General Electric, SAP and banking firm Capital One have significant 10,000+ Mac deployments. IBM currently uses over 100,000 Macs, and that firm used to make PC’s.

I can not argue with that because I have no facts, but why would they use Macs? I imagine they all have some sort of corporate software that runs on Windows only. Why would they opt for mac when Windows does the same for cheaper price? Even the MS Office on Windows is better as people have continually said on these forums especially Excel.
 
I can not argue with that because I have no facts, but why would they use Macs? I imagine they all have some sort of corporate software that runs on Windows only. Why would they opt for mac when Windows does the same for cheaper price? Even the MS Office on Windows is better as people have continually said on these forums especially Excel.
If I had to guess, it's probably some kind of employee choice program- a lot of people prefer Macs. And if the company creates any iOS apps, Mac is the only option.
 
I can not argue with that because I have no facts, but why would they use Macs?

GE “will let any GE employee who wants a Mac have one, instead of a Windows PC,” Andrew Orlowski reports for The Register. “GE follows the lead of IBM, which has supplied 100,000 staff with Macs, and has been touting the lower cost of Macs in the enterprise as a result. IBM claimed last year that 40 per cent of Windows users called the IT help desk, compared to 5 per cent of Mac users – a shocking figure. A deployment of 90,000 required only five admins. And although Apple hardware costs much more initially, IBM reckons it is making considerable total cost of ownership savings over a four-year period: some $273 to $543 per Mac.”

With the new M1 Portable Macs that initial cost difference I would imagine disappears compared to a high end PC Notebook.

As far as software is concerned, more and more enterprises are moving to cloud based ERP solutions, where the computer it runs on is no longer relevant. The difference between Office 365 for Mac and Windows is so close these days that for most people it is not an issue. I am a Finance Director and I spend most of my day in Excel spreadsheets / Models. There was a time I would run Excel in a Windows VM, to get better performance, but not any more.

@huge_apple_fangirl says many companies offer choice to employees, and they are often choosing Macs over PC's. GE has got to the point that it is now recommending Mac's over PC's. I am firm believer that the happier the employee, the better work that they do for the company. If using a Mac helps in that and they can do their job with it, why not?
 
M1 and later chips should be great at transcribing dictation for medical professionals but AFAIK there is still no easy way to add a specialized (medical) dictionary and the dictation interface makes corrections, etc. very inefficient.

Dragon (now owned by Microsoft) abandoned the Mac market years ago and with M1 you can no longer run Dragon for Windows in a VM on a Mac.
Actually I've been able to run Dragon 15 via Windows ARM Insider Preview under Parallels, with excellent results, both on an 8GB and 16GB M1 MacBook Air.
 
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