Apple Store Experiencing Issues With iPhone 14 Pre-Orders

[MacRumors]

Following the iPhone 14 and iPhone 14 Pro becoming available for pre-orders, customers are facing a multitude of issues on Apple's online store and through the Apple Store app, seeing errors, the inability to confirm a purchase, and more.

Customers facing issues on Apple's online store and within the Apple Store app are advised to try reloading the page and app or trying again later. The issues facing customers are causing mass inconveniences as shipping dates for the iPhone 14 Pro and iPhone 14 Pro Max begin to slip. The iPhone 14, the iPhone 14 Pro, and the iPhone 14 Pro Max will begin arriving to customers on Friday, September 16. The iPhone 14 Plus will begin arriving on Friday, October 7.

Article Link: Apple Store Experiencing Issues With iPhone 14 Pre-Orders

 

[sniffies]

When did it not.

 

[TheYayAreaLiving 🎗️]

Secured my order! thank you!!!

The app would not load until 5:03PST. I was so frustrated and scared but glad I got my orders in with a promised launch date. Let's gooo! 1TB iPhone Forver! 👑

 

[Andres Cantu]

4 things in life are guaranteed: life, death, taxes, and the Apple Store having issues on pre-order day.

 

[jbachandouris]

Yup. App failed. Didn't allow access until 8:13am EST then it failed to place order for pick up.

Mobile Safari allowed the order for pick up at 1pm EST. At least I'm not going into work late.

 

[macmedal]

Usual farce can’t be bothered now sticking with the iPhone 12

 

[RosOne]

Yep, 20 minutes of errors, shipping dates slipped to October, changed my mind and not buying the 14 Pro afterall 😐

 

[Z6128]

so many issues, and why is it saying my order is only eligible for delivery?!?

 

[ShivneelSingh]

My  Card was failing on the AppleStore app, but went through on Apple.com, it did push back the pickup time.
Thank goodness I’m still able to pick it up on 09/16. 😃

 

[FattiesGoneWild]

Store crashed out. 😆

 

[roncron]

I tried completing my preorder on 3 different devices: mac, ipad pro, iphone.

Worked well on my iPhone, order is in for a Sep 16 pickup at my local apple store.

On Mac, I could start the process but it froze after a few steps.

On ipad, the app was stuck on the "just a few more minutes" screen until about 15 minutes after pre-order time.

The lesson is: if you're having trouble placing your order, try a different device.

 

[avatar77]

T-Mobile account verification system is completely borked. Between Apple and T-Mob, it's amazing how bad these companies are at planned product launches.

 

[Danfango]

A minute of silence for the on call Apple SRE team please 🤣

 

[MobiusTech]

I blame Tim Apple. Steve Jobs is rolling in his grave. What a disaster.

 

[Theozz]

That was painful !

 

[M87]

It's insane that Apple is still so bad at this with all their money and resources. I haven't tried preordering an iPhone in years and it's as bad as ever. The Apple Store didn't even show up for me until at least 10 minutes after, delivery dates already pushed back, multiple errors when checking out, phone removing itself from my cart, and an order even went through without giving me any confirmation so I actually ordered two. What a joke.

 

[HelloMikee]

Still haven’t gotten my confirmation for my trip to Dynamic Island.

 

[AppleUK1]

Email confirmation came through at 3 minutes past.
iPhone 14 Pro Max 256Gb Deep Purple arriving on 16/09

 

[Itsedstech]

Hmm my pre order disappeared from my account

 

[Sodner]

No issues completing my preorder here!

 

[chr1s60]

Tried about 10 times and the order wouldn’t process. At this point I’ll wait.

 

[bytethese]

Ugh yup. I keep getting "Can't retrieve your info" every time I try to complete my Pre-order in the app.

I try on my computer, and I don't get an error, but it just takes me to my account page and nowhere to complete my order.

 

[abecker]

Yup. Pre-pre-ordered but both the app and website took almost 10 minutes to allow me into the store. Tried the usual refreshing/incognitio/force-closing to no success.

No point in pre-ordering just to get it 3 weeks late. I'll wait for the reviews and eSIM quirks to be worked out if I can't get it day one.

 

[calstanford]

May Apple go **** itself.

Worst ordering experience ever. 6-7 min after the alleged opening I got into the store on Apple's app (iPad). Went through the ordering but couldn't accept my phone number. Server error.

Great.

Reloaded website, finally got in. Order again. Only pickup available. Delivery slipped. Great. So I chose pickup. MAYOR lags everyhwere. Each time I picjked a pickup time and location and went to pay it errored out "time slot already taken". Over and over and over again at all six Apple stores in town. Honestly the worst f thing I've experienced in 15 years ordering.

So I changed it back to delivery. Time slipped again already into Mid-OCTOBER.

Well great. Thanks alot for letting me wait 5-6 weeks because you're too f stupid to run a webshop in 2022. Seriously. **** you Apple. If I didn't have a trade in I wouldn't even bother with you.

 

[anarchos]

Mine crashed when I clicked 'pay'. Repeat the order again, secured the order... only to realise my first order went through after all, and now I got myself not 1, but 2 iPhone Pro Max. 🤣