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Haha it is all in finding the right balance, man. There are plenty of people in their late teens that actually had and remember legacy technology. Then again, not everyone wants to work retail, so you are kind of stuck...

Well, of course. I'm almost out of my teens and I have experience with legacy technologies. But I was referring to people in their mid-teens.
 
It's funny, because I know exactly what you're talking about... I grew up in Pittsburgh, and for some reason, the Apple user stereotype totally exists there... "Oooh, I use an Apple, I'm SO great and awesome." But here in the SF Bay Area, where using an Apple computer is the norm, it's a completely different retail experience. No attitude, no holier-than-thou mentality... just a nice, relaxed environment.

Funny that, the farther you get from Apple HQ, the more pretentious people are in regards to their computer. Which, in and of itself, is pretty ridiculous... while I love my iMac and MacBook, they are just computers, after all.

That is how it is in Austin, because so many people use Macs in town, there is less of the pretentious attitude at the Apple stores.

I'm the same way. All and all, its the end result of what one does with the computer that matters. Regardless of OS.

I do notice one thing though. Macs have more of a community than Windows. I don't know any Mac developer who would write malware because they have respect for the platform. Same goes with the UNIX world (Linux, Solaris, AIX). However, in the Windows world the attitude is completely different. People write for Windows to earn cash, and there isn't a respect for the platform as you find in the Mac and UNIX world.
 
I find it funny that us Macintosh users are more *up to date* with Apple's products than Apple's Employees are. :D
 
Apple Rep: "where are you located sir"
Me: "I am in the United Kingdom"
Apple Rep: "Sir, where is that"
Me (I thought he didn't hear me right): "I am in the UK, England"
Apple Rep: "Is that in France"
Me: "ah ha hahaha ahahah"
[/End of call]

:) That is the funniest thing I have heard in weeks! How can't you know where the UK is? Stupid person. I guess that's why they are in call centre's and not doing a real job. (I'm sure there will be some decent people who have just had some bad things happen to them, but most of the time they just couldn't be bothered to do some work and get further in life)
 
Thankfully Apple can live safe in the knowledge that:

1) Anyone who knows more than Apple's sales staff about Apple products is going to buy Apple products no matter how rude their staff are;

2) The majority of Apple customers will be less well informed than their employees.
 
I find it funny that us Macintosh users are more *up to date* with Apple's products than Apple's Employees are. :D

Before a few days ago, I would have disagreed with you, but... I went into the Apple store the other day, and explained that the mini displayport adaptor that I bought wasn't compatible with the S-video adaptor... and wanted to know what my alternatives were. The Apple employee that was helping me said "Oh, well you should just buy the mini displayport to S-video adaptor". Of course, I had been over the apple website over and over again, as well as Macrumors and Gizmodo, and knew that there wasn't such an adaptor made yet... but figured I'd see what he'd pull out. He went into the back for at least 10 minutes... came back out and said "oh, uh, we must be out of stock... but if you want to try back in a week or so, or try ordering it online..."

Really now? 0_o
 
I had a friend go to the store to buy a Black MacBook and the sales person asked him if he wanted the high or low end model. :rolleyes:
 
I had a friend go to the store to buy a Black MacBook and the sales person asked him if he wanted the high or low end model. :rolleyes:

Haha...wow

And as a side note to Apple retail employees: I hate how they only hire people that actually live within 10 min or so of the store they are working at...

I got turned down a job there because I didn't live near the store...

Oh well, they missed out on a good employee :cool:. I can't really complain though, since at the place I work at now I am pretty much the only guy, so I'm surrounded by really cute girls ;)
 
I had a friend, a writer who was in his 50's, who has used macs since OS 6. He was needing a little extra cash, so he applied for a part time job at the OKC apple store. He wasn't offered a position.

Meanwhile, I've had good experiences with the blueshirts (other than one insisting that the macbook had the exact same screen and quality of the macbook pro's, only smaller), and a couple of crappy ones with the geniuses; I think they remember me taking three unibody macbooks back because of shoddy screens, uneven keys and the like. Maybe it's my imagaination, but I think they still make faces when they see me walking towards the back on my way to make a purchase. :rolleyes:

I want to take my lenovo s10 hackbook air in there, set it up to a new macbook and compare the screen of my $400 system to their $1300 model. I'm predicting that the blueshirts will check my rig out, and the geniuses will try to escort me off of the premises...:D
 
Best Buy

I find myself doing the same thing, except I Actually work at Best Buy as an Apple Certified Computers Specialist. Sometimes I correct customers about Apple stuff, and sometimes other employees. I do pride myself in not being a "retail drone", I know my stuff.
 
I find myself doing the same thing, except I Actually work at Best Buy as an Apple Certified Computers Specialist. Sometimes I correct customers about Apple stuff, and sometimes other employees. I do pride myself in not being a "retail drone", I know my stuff.

I suspect they all secretly hate you.... ;)
 
Ok so yesterday i went to the apple store and asked one of the employees about the new white macbook with the updated specs, and they looked at me like I was crazy!! Then the person went on and told me that there was not a 2.0 GHz white macbook currently being produced and that i was wasting his time!! NEVER have I gone to an apple store and had someone be so rude to me. Then i go over to the nearest mac (a macbook pro) and i bring up the apple website and go to the macbook page and have the guy come over and look at the white macbook specs. Then the guy talks into some headset and 3 people come out from the back of the store and look at the web page.

The guy told me that they were checking to see if that was a mistake. Then one of the employees told me that it wasn't a mistake (i already knew that) and then told me that they wouldn't be getting a shipment of the "newer" white macbook until next week.

Then the guy I originally talked to just walked away to the back of the store. I just thought it was hilarious that the guy at the apple store would fight with me about this. What do you guys think about this???

How about posting the guys name and the store phone number, I have free long distance :D
 
That's interesting. The Apple Store I went to, the employees were very nice and never treated me bad.

I agree. However, I bought my MacBook Pro there 3 years ago and while everyone was nice and helpful I did feel a bit intimidated and rushed but I hadn't really done my homework. Now I know what I want when I walk in and the process has always been more than pleasant. There are goobers everywhere and that guy as well as everyone else there should always do their homework before they start THEIR day.

Does anyone one if the South Hills Village Store still has any of the previous generation iMacs in stock?
 
The Apple Store in Macarthur Center, Norfolk has many employees. Some of them really do know their stuff. But I think the true geniuses are the ones quick to say "I do not know, but we can find that out sir".
 
I suppose people's experiences will vary from store to store. I have so far, had good experiences when visiting the apple store. When I went to buy my macbook from the apple store in Liverpool, the guy there treated me more as a friend rather than a customer- discussing the latest films while scanning my macbook through the till. This more friendly approach was a refreshing change from the usual retail experience.

However he did recommend I watch Mamma Mia......yuck! ;)
 
I got into an argument with an apple employee about the number of cores in MY mac pro. He told me the most you can have is 4. I had to show him system profiler and he told me that was a glitch. I told him: You getting this job was a glitch.

Another time: An apple employee was checking out a customer infront of the 30inch ACD, I asked him to please move over a little so I could try the display. He looked at me and said, NO, you can't even afford that display kid (im 16), don't waste apples time. I promptly bought the display (i was going to buy it anyway, thats why i was there) and made sure that the rude employee saw me purchasing the display from another apple rep. He just lost the commission on an $1800 display.
 
The apple store in Highland Park is good...
It was like the 13th time i broght my macbook 2.4 white in and finally my dad started complaining and they got me a new one with alu...

Northpark apple store sucks thoe. they didnt thing i could get a macbook with upgraded ram and appl care. so they laughed at me... untill i showed cash because my dad was somewhere else.
 
If you find the OP's story amusing, you'll find my experience funny (or atleast I did anyway).

Called up Applecare and was being transferred from various different regional departments for some reason... got to an American call-centre and this is how our conversation went like:

Apple Rep: "where are you located sir"
Me: "I am in the United Kingdom"
Apple Rep: "Sir, where is that"
Me (I thought he didn't hear me right): "I am in the UK, England"
Apple Rep: "Is that in France"
Me: "ah ha hahaha ahahah"
[/End of call]

The amount of times i have had Americans ask me very similar question's its shocking.
one of my trips to an apple store was great, i was talking to one of the people about getting a new macbook just going through a few different things to do with the OS and stuff general functionality, my mum (who i was visting in america) then asked him a question about mouse functions and a few other things, he didn't have a clue and then i was like o right well you just have to do this and he was like i did not know that at all lol. tried asking him about program writing and terminal he didn't even know what it was! at this point i didn't even own a mac, kinda sad on my part for knowing so much about it before ever using one :D
 
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