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Apple store fun
- Thread starter Gleadr
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haha a bit of a generality, but overall true. It has lowered my expectations of people in general
When I bought my iPhone from the apple store in sydney it was about 8.30am on a saturday morning and there was 1 other person in the store and the first guy I encounter does the standard 'can I help you?' routine.I explain the purpose of my visit then he informs me I will have to make an APPOINTMENT to buy one.He pulls out some star trek looking device and taps it a few times then pulls a random time out of the air and asks 'would that be ok?' without looking up.I proceed to enquire,in my most diplomatic voice 'you are ****ing joking right?' turn and ask one of ze hottest girls I've seen in a retail environment do I need an appointment or is this guy just playin jingle bells?
I get a giggle.
Then says follow me.
Cuts open the plastic and puts it down and looks at it.
I look at it too.
I ask her 'don't you have to plug it into a computer and do some wizardry with it first?'
More giggles then a tirade about how people love opening stuff themselves and thats what they're told to do.I say I'm never washing this phone after she's touched it.Giggle city.Asking do I know how to use it I'm thinking this is the chance."how does the contact list work?" BANG POW.
10 minutes later I've walked back past the same guy with the star trek accessory and pause to inform him that I'd like to cancel that 1.30 appointment and that *name witheld* will be back shortly we're just going to grab a coffee.
Over coffee I confess I knew how to use a phone I just didn't want my accountant finding her phone number on the back of the reciept....
So all in all fun morning at the apple store.
New iPhone,phone number and a disasterous relationship for 2 months.
The first time I went to the store was to buy my white macbook.Day after launch day of the new ones.
Guy #1 goes through the hardsell convincing me I need a 17" MBP.
I walk away
Guy #2 says they just updated them blah blah get a new one blah blah blah
I look disinterested then walk up to some guy with semi heavy tattoo work and ask him for a white macbook.He says 'the refurb store is' and I stop him mid sentence saying 'I need this today'.He nods,walks away,back in 5 (during which time I got numerous death stares from other staff).During this time I ace my jacket and we start talking tattoos and he says 'I wish more people would just walk in and know exactly what they want.'
I said 'I wish more girls with big tits and miniskirts worked here'
I ordered my mouse and dock online.Don't wanna go back a 3rd time.
I get a giggle.
Then says follow me.
Cuts open the plastic and puts it down and looks at it.
I look at it too.
I ask her 'don't you have to plug it into a computer and do some wizardry with it first?'
More giggles then a tirade about how people love opening stuff themselves and thats what they're told to do.I say I'm never washing this phone after she's touched it.Giggle city.Asking do I know how to use it I'm thinking this is the chance."how does the contact list work?" BANG POW.
10 minutes later I've walked back past the same guy with the star trek accessory and pause to inform him that I'd like to cancel that 1.30 appointment and that *name witheld* will be back shortly we're just going to grab a coffee.
Over coffee I confess I knew how to use a phone I just didn't want my accountant finding her phone number on the back of the reciept....
So all in all fun morning at the apple store.
New iPhone,phone number and a disasterous relationship for 2 months.
The first time I went to the store was to buy my white macbook.Day after launch day of the new ones.
Guy #1 goes through the hardsell convincing me I need a 17" MBP.
I walk away
Guy #2 says they just updated them blah blah get a new one blah blah blah
I look disinterested then walk up to some guy with semi heavy tattoo work and ask him for a white macbook.He says 'the refurb store is' and I stop him mid sentence saying 'I need this today'.He nods,walks away,back in 5 (during which time I got numerous death stares from other staff).During this time I ace my jacket and we start talking tattoos and he says 'I wish more people would just walk in and know exactly what they want.'
I said 'I wish more girls with big tits and miniskirts worked here'
I ordered my mouse and dock online.Don't wanna go back a 3rd time.
LOL
Something makes me feel like you've been wanting to tell that iPhone story for a while
Funny **** man, I admire your sense of humor
haha a bit of a generality, but overall true. It has lowered my expectations of people in general
A trip to Disneyland has that exact same effect.
Don't even get me started. For those in the LA area, I'd suggest either the Pasadena or Northridge Apple Stores. The drones ..... uh I mean employees.... seem to be the most helpful and friendliest there.
Since I know all about what I'm going to the store for, I 'rate' Apple stores by the friendliness of their staff cuz I hate to deal with the pricks who treat you like ****. That being said, most of my experiences have been positive and while not hugely knowledgeable, the people are pleasant.
I couldnt work in an apple store.
Yeah, I probably know enough to get me by, but the customers would be unbearable.
Older customers who dont have a clue would frustrate me, I mean, I grit my teeth while watching my dad use a computer.
On the other side, apple fan boys who know everything would unbearable to deal with, espeicially the ones that bring a computer back because a key isnt perfectly straight..... "just F*@K OFF!" would probably be my response.
I wouldnt last a week.
Dont get me wrong, I appreciate all the advice you guys give me, and when I think something it up with my laptop, this is a good palce to come, but I dont ever really want to meet any of you..... lol..... and I mean that in the nicest possible way.
Yeah, I probably know enough to get me by, but the customers would be unbearable.
Older customers who dont have a clue would frustrate me, I mean, I grit my teeth while watching my dad use a computer.
On the other side, apple fan boys who know everything would unbearable to deal with, espeicially the ones that bring a computer back because a key isnt perfectly straight..... "just F*@K OFF!" would probably be my response.
I wouldnt last a week.
Dont get me wrong, I appreciate all the advice you guys give me, and when I think something it up with my laptop, this is a good palce to come, but I dont ever really want to meet any of you..... lol..... and I mean that in the nicest possible way.
haha a bit of a generality, but overall true. It has lowered my expectations of people in general
If you really want to see the worst of people, watch Operation Repo.
Sorry for off-topic.
That's so incredibly rude.LOL they really should start hiring people under 18. They usually know a whole lot more about the new products. When trying to fix someone's computer, a good question to ask is: "Hello, ma'am, may I speak to the youngest person in the house?"
This whole thing reminds me of a time when my stepdad and I went into a Bestbuy to get a serial cable for an old Garmin GPS unit.
Stepdad: "Excuse me sir, do you carry a Serial cable for this GPS unit?"
BB guy: "What is a serial cable? I haven't heard of those before."
SD: "Get the hell out of my face. Is there someone else I can talk to who is worth two *****?"
BB guy: [blank, taken aback look]
Retail places really should do a better job of screening potential computer salesmen. The consumer is generally uneducated to begin with, so having someone who actually knows what they are talking about means less chances of bad information being passed along and perpetuated, generally dumbing down the population further...
I'm sorry, just because he didn't know what a Serial Cable is doesn't mean you have the right to treat him like ****.
Well, the story may have been exaggerated a bit, but the point remains the same: the guy is working in an electronics store, in the cables department, the dude should at least have heard of the cable type. They were phased out what, maybe 3-4 years ago? Some amount of training and knowledge is to be expected.
Then again, if you knew my stepdad, and the way he is about technology (my generation invented it god-d*mnit!) this story would not surprise you...
LOL
Something makes me feel like you've been wanting to tell that iPhone story for a while
Funny **** man, I admire your sense of humor
yeah kinda.
I shouldn't have though.
Made me think of her
then call her
then ***** her
Sadly I think I will have to go back I need a case of some sort for my phone and that's something I would need to test fit before buying.
Over here they started selling turntables in other places besides specialist vinl stores and stuff.Like run of the mil phillips and sony ect not your professional Technics ect ones.Typically places like k-mart and our version of best guy ,so I asked a guy about wether they were direct drive or belt drive.
Got a flat "I have no idea records suck only your grandma plays them".
lol.
I can't believe people say stuff like that to customers. "only your grandma plays them...." good lord
Don't worry, I understand what your saying.
It's just that I feel really bad for anyone who works in retail, because having worked in it myself, I know it can be challenging and full of frustrating customers who literally come in to pick a fight.
I suspect they all secretly hate you....
I can confirm this, as I am the APP in our Best Buy, and when I do this to people, they tend to get offended. However, I often don't get the chance to because we have customers that come in and will refuse to talk to anybody except the "Apple Guy". Funny enough, all they want to know is something either really easy, or totally retarded ie. "Will this USB port only work with printers?" Yeah, couldn't make it up if i tried...
I can confirm this, as I am the APP in our Best Buy, and when I do this to people, they tend to get offended. However, I often don't get the chance to because we have customers that come in and will refuse to talk to anybody except the "Apple Guy". Funny enough, all they want to know is something either really easy, or totally retarded ie. "Will this USB port only work with printers?" Yeah, couldn't make it up if i tried...
Yeah, I have seen this in a store once (situation like this).
Though, I ever wonder if the employees ever get mad or envious if customer is smarter than them in a specific situation?
There aren't many official Apple stores in the UK. In Brighton, there is an independent Apple certified store. While buying a Mac Mini, my Dad who was with me asked if his PC mouse would work with the Mini. They said no.
It's the level of service I've come to expect, Apple store or not Apple store...
I have had 1 bad experience and that was buying my iPhone. It was like 2PM on Friday in August and that was when Apple was stocking the 16GB iPhone 3G at full stock. I got to the store and said that I would like to buy an iPhone, he said to go around the corner and wait on the line...the line with 2 other people on it. After waiting about 20 minutes and not one person on line being helped, I went into the the store to find about 8 employees doing absolutely nothing. I grabbed a guy that just came from the back, a very young guy. I said "I have been waiting on line out there, I need a phone now. He grabbed an iPhone and started to work on the activation.
Its really sad to see that they just sorta leave people out there...
Its really sad to see that they just sorta leave people out there...