Have expectations really been lowered THIS much? That people paying $1,500+ for a display marketed as "the best" and touted in marketing materials to be so amazing, from a company known to obsess over the tiniest details of packaging, keynotes, unveils, etc to the point of it being called a "reality distortion field" with possibly the biggest consumer technology supply chain & processes ever seen are "riled up" when their product fails to meet even basic expectations at unboxing? Because of a "bug"?
The bug is the fact we think this is somehow OK and that we've been programmed to think people are whiny or whatever rather than delivering product that matches/meets even basic expectations.
Software is complex, no doubt, but QC is not. Clearly, there was no test on an actual production build on production hardware before it was released to manufacturing. Or, more likely, there was, and they knew the issue existed, and went ahead with it all anyway because all the logistics had been lined up and launch date confirmed and they'd just have to "deal with it". Which is fine, but somehow normalizing that failure and blaming the people who aren't happy with that (or being told they're "holding it wrong", etc, etc) is a very interesting inversion of reason.