Meanwhile they have had criminal cases thrown out here in Canada because they have taken so long to process.
http://www.cbc.ca/news/politics/jordan-cases-stayed-1.4192823
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Apple Testifies on iPhone Throttling Before Canadian Parliamentary Committee
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http://www.cbc.ca/news/politics/jordan-cases-stayed-1.4192823
I have a feeling Canadians with iPhone 6's are about to get free batteries it really the only thing that can be done at this point.
correct but it runs full speed until the battery dies.. Apples answer is and was BS. Apple was hiding a battery issue. look at the facts.
Apple pulls all battery stat apps from the app store, and then removes this info from the phone.
People update and suddenly their phones is running slowly. They go to apple and are told the battery is fine. This happened to me and they wouldnt replace my battery after I offered to pay for it. I mean then people would know that they dont need a new phone, a simple new battery would have sufficed.
Never claimed I did.
The number is lawsuits is irrelevant. They were ALL filed without any evidence whatsoever. As I said, they’re HOPING to find something later on. They rushed to file simply so they could be first and get in on any possible money. Not because they’ve done any in-depth investigation or data gathering.
If they find a smoking gun,what will your answer be then?
I understand that filing a lawsuit doesn't mean its going to win, but it does lead one to believe its a widespread issue
I agree, but my less than two year old iPhone 6S went from snappy and working just great to absolutely crippled by iOS 11. I've had an iPhone since the 3GS so I expect each OS to take a hit on performance due to new features etc. But this was beyond acceptable, it's still close to unusable at times. I'll be getting a battery replacement. But this is a device that was only about 18-20 months old when I upgraded. 4 years I understand but not less than two.
If they find a smoking gun (an internal Apple memo that says throttling will bring in a rush of sales) then Apple will be guilty and have to pay out a lot of money.
Filing a lawsuit doesn't mean anything. The first to file is the first firm that will get to represent if it turns into a class action lawsuit. They're only filing to get to the front of the line, not because they have any evidence.
How do you know they have no evidence? It's certainly not a requirement before filing a lawsuit, is it?
Millions of customers having the same issue on their phone is an evidence. The fact that the practice is uncovered only by benchmark app is an evidence.
Apple is trying to make this sound like a technical decision. I get it. I don't believe it.
'In the case of iOS 10.2.1, we stated that it "improves power management during peak workloads to avoid unexpected shutdowns on iPhone."'....
Well, that's about as clear as mud. it doe snot say "improves power management at the cost of performance to avoid unexpected shutdowns on iPhone"
Just curious as well: Does this apply to iPads? If not, why not? (I suspect that larger batteries degrade less quickly, which is why the thinness fetish at Apple might be so self-defeating.)
Well, that's about as clear as mud. it doe snot say "improves power management at the cost of performance to avoid unexpected shutdowns on iPhone"
Just curious as well: Does this apply to iPads? If not, why not? (I suspect that larger batteries degrade less quickly, which is why the thinness fetish at Apple might be so self-defeating.)
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Millions of customers? Where’s your data to show this? See the problem? Nobody except Apple truly knows how many people have this issue. Nobody but Apple knows how many people are getting batteries replaced. Nobody but Apple knows how many people upgraded. And nobody but Apple will know the ratio of customers who choose throttling and reliability vs full speed with potential shutdowns when this feature gets added to iOS. By comparison the lawyers don’t know anything.
Lol no. Do you think anyone at Apple is using an iPad mini 4 or an iPhone se? Just thought you sounded like any other conspiracy nut about why you were given an UPGRADE from a 6+ to a 6s+.
Edit: typo
"First, Apple would never intentionally do anything to shorten the life of any Apple product or degrade the user experience in order to drive customer upgrades. "
Except every single IOS update does this exact thing, slows the UI down for older phones.
Except every single IOS update does this exact thing, slows the UI down for older phones.
Maybe in the US, my wife was refused we even said we were willing to pay. According to coconut battery it had 72% remaining. Yet it passed apples test.
There was no disputing it, it was a flat out no we are not replacing your battery, it passed the test so there is no need. It did need replaced so ifixit got the business.
It was her device she was willing to give them money for the fix they flat out refused (this was 3 days before Apple released their statement) when it was just “theory” the ifixit battery brought her phone back to life.
Lacking critical thinking much?
"Hey, if there is no hard evidence as to the exact number of affected customer then there is no evidence to speak of!!!"
Nobody ever got to the center of earth and yet we know it's full of hot lava and mud. We've all been fooled by scientists!
Apple's Canada division and Geekbench maker John Poole today testified before a House of Commons committee on industry, science, and technology in Canada to address the power management features Apple introduced in older iPhones in iOS 10.2.1, reports iMore.
Poole was on hand because back in late December, he used his Geekbench platform to confirm the link between degraded iPhone batteries in older iPhones and processor slowdowns, which Apple had not, at the time, clearly explained.
Apple Canada was there to answer questions and share facts about why Apple implemented the feature in the first place, a topic that's been previously covered in support documents and a letter to customers.
As part of Apple's testimony, Jacqueline Famulak, Apple Canada's Manager of Legal and Government Affairs, provided a lengthy statement that largely repeats prior statements Apple has offered in the United States.
Famulak reiterated that Apple would "never intentionally" shorten the life of an Apple product to drive customer upgrades, and she explained that Apple added power management features in iOS 10.2.1 to allow customers to continue to use iPhones with aging batteries. A portion of the statement shared by iMore:Famulak went on to explain that Apple is offering $35 battery replacements in Canada, down from $99 ($29 in the U.S., down from $79) and that iOS 11.3, coming this spring, will offer customers more information about the health of their iPhone's battery and allow the power management features to be turned off.
The House of Commons is aiming to make sure Canadian consumers are being treated fairly by Apple, and it's possible that the Competition Bureau in Canada, also at today's committee meeting, will launch an investigation. Apple will also be facing government inquiries in other countries, including the United States.
The full text of the statement Apple provided to the House of Commons committee can be read over at iMore.
Article Link: Apple Testifies on iPhone Throttling Before Canadian Parliamentary Committee
A great company with great products. Do I really care if my processor clocks slower when the battery gets low? No! As Apple testified, I'd rather have a slower functioning phone when the battery charge is low than have the phone shut off (which it often does anyway in cold weather). Everyone loves to hate success. Everyone loves to tear it down. I support Apple because of its great products. At least its products batteries aren't catching on fire regularly.
Old battery with low capacity to hold charge is not defective component, batteries won't last for ever, they degrade over time, every battery on every device degrades over time.
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Do Android phones with older battery unexpectedly shutdown when battery is low ?
as per Apple they don't need battery management software if customers are ok to live with phones shutting down when battery is low on older phones.
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Agree, why can't a 3 year old battery function as good as new battery, when Android phones can have 100% battery capacity after 5 years of use.
Android phone manufacturers have latest greatest battery technology, Apple is falling behind.
Huh, he is fumbling and all over the place with his ‘explanation’. Says it all really. They will have an awful lot of scrutiny to come yet over this issue don’t worry.
Basically I AM VERY HAPPY NOW, that the iP6 BATTERY finally came in and was replaced. My phone is working GREAT...as designed. I waited almost a month and had to call to bug the Apple Store to actually get the battery installed! My device read that the battery FAILED, and I couldn't use the phone reliably...
But... My thoughts on reading this is that Apple was never really committed to replacing the batteries, as they were and are in impossible supply mode. once this whole thing was revealed.
In fact I never knew I could just waltz in for $70 or $29 to get a new battery!
Nor did I even need a battery until iOS11!!! I didn't even have a charger at work, nor in my car!...
When my battery mysteriously deteriorated once iOS11 was installed, the shiny "New" iPhone at $900+ wasn't a solution as this was too much money for "Something I really shouldn't need". Even faced with a horrible unusable device or over a month, I still didn't want to nor afford to cough up money I needed for other things to replace a perfectly good device...
As I said in another post, that I bought a Canon G7X camera last summer for a $700 extravagance! (Really GREAT Camera!!) I basically didn't need nor want, and nor couldn't afford a replacement "phone" for something that worked great, or should had worked as planned....
I feel that the point of all this is that "Apples' clear corporate greed plan" was to make my "old" device unusable, and hide the simple solution of replacing the battery is evident. By having NO BATTERIES, now desperately needed (at $29) shows that Apple never intended this solution to be actualized.
Throttling was secretly imposed prematurely on phones exempt from warranty service and where the customer was denied paid battery service. So why we're they throttled in the first place?
This sounds like a conspiracy theory. Sadly, it's true.
This sounds like a conspiracy theory. Sadly, it's true.
I disagree. My 5s and 6s are flying on 11.3b3. Better than iOS 7 and iOS 9/10.
An excellent case in point is the home button delay newly introduced in iOS 11 to slow it down to make the X more appealing. The battery is just one of the many instances where they were caught with their pants down. There's probably many such stunts programmed into the code to force the user into getting a newer phone.
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Not surprised st all. This was supposed to have never gotten out. But they have gotten incompetent in software lately so it came out anyway.
So the reason the X sold so well is because all physical and electronic home buttons behave in a consistent manner? As i said previously Apple fixed a bug...
It sold well because Apple intentionally hamstrung the 8 and 8 Plus and the other home button iPhones to make the X seem alluring. If the 8 had the same instant response as the X, many would have been influenced into buying the 8.
Its always been Apple's strategy. The Plus iPhones lack a landscape keyboard in iOS 11 simply because Apple doesnt want the cheaper phone to have and advantage. Watch the landscape keyboard return in iOS 12 with the X Plus. The iPhone 6 got long press in control centre after 3 years simply because ut wouldnt threaten the sales of the flagship iPhone.
No. Apple made it slower on purpose to increase sales of the more expensive product. The purpose shouldn't and wasn't consistency. The solid state home button is flat out superior to the physical button and has more advantages. No need to dumb down a superior product to the level of an inferior one.
I think you're confusing what needs to be proven. Apple throttles their devices when the battery ages. There's no evidence needed for that, Apple has publicly stated as much. Every CPU more sophisticated than an 8051 is throttled these days for any number of reasons. We just saw the S9 multicore benchmarks fall far short of what their single core would suggest, presumably because they can't run all cores full speed simultaneously. Every Intel processor is throttled. Even my Raspberry Pi is throttled.
The evidence required is to show undue harm, fraud, or bad intent.
Alternately, they can just bring in a parade of sympathetic customers to win an emotional argument in front of a jury. Big bad Apple must be doing something wrong-- so even if it isn't this, we should still punish them now for whatever it is we don't know about.