Apple to Address iPhone 15 Pro Overheating Issue With iOS 17 Update

[atomic.flip]

To your very point, last year, some iPhone 14 production models suffered a defect where OIS would violently shake the camera sensor under certain conditions — even damaging some phones! (Apple was able to fix it with a software update.)

This year, some iPhone 15 Pro/Pro Max production models suffer acute overheating issues.

A better, non-rushed Quality Assurance process would’ve prevented either from ever getting out into the supply chain at all.

Absolutely 100% agreed. And this sort of thing does drive the cost of product development up in many ways. It’s always more efficient to account for better QA than to rush a fix after production. This sort of scenario is an utter nightmare to deal with.

I’d be much more forgiving of Apple if it weren’t for the fact this is an evolution of an OLD issue. It’s happened before with older generation phones and they’ve issued questionable “fixes” like CPU throttling to address them in the past. Every phone since the 13 has been throttling CPU to compensate for heat.

But now it seems something else is afoot causing these issues and I suspect it’s the battery. Just my professional “guess” based on what has changed in the hardware and software.

But clearly they need to do more stress testing BEFORE sticking the devices into consumer hands. At $1,000 plus a pop this is not acceptable by any stretch.

 

[Abazigal]

Please try and consider an equivalency here. If Ford sold a new electric car that was stalling on the road with hundreds of individual buyers complaining of the exact same scenario where the battery gets too hot for some of its engine components and so the motor would shut down leaving drivers stranded.

Then other people’s car stereos begin to break due to the charging systems they are using causing other heat related issues…. It would be a massive embarrassment to say the least. And Ford’s stock would take a hit and the investors would be all over the CEO’s rear end to get it fixed immediately.

This is very much the same sort of situation.

Rumors are one thing, but major news outlets like Forbes and all the others who have picked up on stories like these are massively, hugely embarrassing to Apple who is a publicly traded company.

Even macrumors.com is now a major news outlet. It’s no longer the little niche enthusiasts website it once was over a decade and a half ago.

Feel free to debate the finer points of the issues but try not to trash the news sources as this just erodes the credibility of comments in such scenarios.

Ten different outlets each parroting the same mistruth doesn’t make it any more true. It just means that there are ten different outlets each saying something that is not true or accurate, especially since they do not appear to have done any independent investigative work of their own, but are instead just citing the same source.

It’s the real world equivalent of social media.

Time and again, what I am seeing are hit pieces from these supposedly objective news outlets, which have no reason to exist aside from serving as clickbait to draw in the views. And you know that they are never going to issue any corrections or retractions when the truth does finally come to light.

They are supposed to be better than that. We are supposed to be better than that.

 

[atomic.flip]

Think it's really a hardware issue but Apple has couched it as a software and 3rd party offending apps issue. Imagine if it were a hardware issue, then perhaps millions of 15s would have to be recalled.

Perhaps some phone have offending hardware parts and they will be the ones who will have their performance throttled. Those that are pristine, won't be affected by 17.1.

The very funny thing about these sorts of scenarios is that the age old “is it hardware or software” question gets argued internally ad nauseam.

At the end of the day it doesn’t matter what the cause is (at least not to those doing testing) we just want the issues to get addressed. One way or the other.

 

[atomic.flip]

Ten different outlets each parroting the same mistruth doesn’t make it any more true. It just means that there are ten different outlets each saying something that is not true or accurate, especially since they do not appear to have done any independent investigative work of their own, but are instead just citing the same source.

It’s the real world equivalent of social media.

Time and again, what I am seeing are hit pieces from these supposedly objective news outlets, which have no reason to exist aside from serving as clickbait to draw in the views. And you know that they are never going to issue any corrections or retractions when the truth does finally come to light.

They are supposed to be better than that. We are supposed to be better than that.

Mistruth?

Please state your sources.

Apple has formally admitted to the existence of the issues being reported. They have commented and confirmed a fix is coming. Very standard operating procedure for any company facing the same.

Why does this issue require that you attack the bearers of bad news? And for that matter the fact that Apple is agreeing to fix it is good news rather than pretending nothing is wrong.

Please rest assured no one professional is taking this situation personally.

 

[Rafagon]

Five Comments and no one has pointed it out. The Forbes Links is dead with a missing w in the "www'

It's still broken--it wants me to disable my ad blocker.

 

[Rafagon]

Of course Apple blames the third-party apps.

And who approved those "recent updates" to the third-party apps?

Nothing gets on the App Store without Apple's approval.

 

[Abazigal]

Mistruth?

Please state your sources.

Apple has formally admitted to the existence of the issues being reported. They have commented and confirmed a fix is coming. Very standard operating procedure for any company facing the same.

Why does this issue require that you attack the bearers of bad news? And for that matter the fact that Apple is agreeing to fix it is good news rather than pretending nothing is wrong.

Please rest assured no one professional is taking this situation personally.

The cause turns out to be the manner in which certain apps like instagram are interacting with iOS 17 on the 15 pro models. Which is very different from all the other conspiracy theories floating around way earlier.

The iPhone 15 Pro series overheating issues are unrelated to TSMCâs advanced 3nm node / iPhone 15â¦

My survey indicates that the iPhone 15 Pro series overheating issues are unrelated to TSMCâs advanced 3nm node. The primary cause is moreâ¦

medium.com

Ming Chi Kuo claimed it was due to the titanium frame, which Macrumours also reported on ad-verbatim, which has also garnered close to 500 comments. Common sense will tell you that this statement shouldn’t hold water (how can metal be a poor conductor of heat?) but I shouldn’t be too surprised at what people are willing to believe so as to fit in their world view that Apple screwed up.

Kuo: iPhone 15 Pro Overheating Issues Likely Due to Thermal Compromises, Not 3nm Node

Complaints about heat issues with the iPhone 15 Pro models are not related to TSMC's 3-nanometer node that was used for the A17 Pro chip,...

www.macrumors.com

Now we have in this same thread people insisting that the 17.1 patch will throttle performance of the A17 chip, despite Apple promising otherwise.

The problem, IMO, is with the instagram app, and one should be more suspicious of why, considering that it does come from Facebook’s parent company.

Here’s what is going to happen. Yes, there are first day bugs. They will be fixed, a few weeks from today, everything will be right as rain and we will be surprised we even had such a conservation to begin with.

 

[theinsaneworld]

Mistruth?

Please state your sources.

Apple has formally admitted to the existence of the issues being reported. They have commented and confirmed a fix is coming. Very standard operating procedure for any company facing the same.

Why does this issue require that you attack the bearers of bad news? And for that matter the fact that Apple is agreeing to fix it is good news rather than pretending nothing is wrong.

Please rest assured no one professional is taking this situation personally.

The primary source that quite a bit of the media cited was Kuo and his reasoning was incorrect. Kuo is seen as an authoritative source. He said it was a defect in the actual engineering of the phone and that Apple cut corners.

His commentary had a material impact on the stock price, in large part because of the media citing him.

Apple explicitly stated that it was a software bug and that the fix does not entail throttling the CPU. This completely contradicts Kuo’s comments, as well as a bunch of folks claiming that throttling was part of the fix.

 

[sziehr]

Will they fix the 5g sucking down the battery and turning this into a hand oven. I have had this on both the 14 and 15 pro

 

[R2DHue]

1,000% agree with you. The tone of these forums has changed so much over the years. It makes one question if some of the comments are from genuine consumers or corporate plants. (Not accusing anyone but it does seem awfully suspect given the circumstances.)

I know.

”Trolls” and “flamers” used to be confined to insecure Windows users lurking in Mac-oriented forums like this employing their very best intelligence by writing, “MACS SUCK!” (Over and over.)

Now we have Apple loyalists “eating their own,” denying people their personal experiences and calling them crybabies and technologically illiterate for reporting on their true experiences — which prove helpful!

Loyalty includes genuine feedback and criticism that helps Apple “nip problems in the bud” — before they become headlines in the Wall Street Journal.

Did all the iMac owners who registered their complaints about the iMac’s original “hockey puck mouse” — where it was difficult to know how that particular design was oriented whenever they grabbed it commit sacrilege!

Perfidy? Treachery?

Or did their feedback — however negative — play a part in Apple ditching that mouse and vastly improving the iMac’s mouse design?

(And likely improving the iMac’s appeal and its sales. You’re welcome, Apple.)

 

[canadianpj]

It's not just this forum, it's all forums, on all products across all platforms. It's just the way society has gone, everyone's a smartass, and everyone wants to fight online. This is how the world is is now.

 

[Nordman 52]

It's time for Tim Cook to leave Apple. The guy lacks charisma and predominantly approves small increments. While beneficial for shareholders in the short term, it's a potential ticking bomb in the long term, as people may sooner or later begin to criticize Apple more vividly and why not... explore better options out there.

 

[ios3]

Now we have Apple loyalists “eating their own,” denying people their personal experiences and calling them crybabies and technologically illiterate for reporting on their true experiences — which prove helpful!

Loyalty includes genuine feedback and criticism that helps Apple “nip problems in the bud” — before they become headlines in the Wall Street Journal.

I agree. It’s pretty sad to see the influx of people having issues and asking about it, just to be downvoted or dismissed. I understand it does get annoying when there’s plenty of new posts about an issue being made, instead of searching first and joining a prior discussion.

It is hilarious to see people still blaming Instagram even though Apple acknowledged the bug is on their end and will release a fix.

 

[ios3]

It's not just this forum, it's all forums, on all products across all platforms. It's just the way society has gone, everyone's a smartass, and everyone wants to fight online. This is how the world is is now.

What’d you say?? What’s that supposed to mean?? YOU WANT SOME OF THIS!?

 

[R2DHue]

It's not just this forum, it's all forums, on all products across all platforms. It's just the way society has gone, everyone's a smartass, and everyone wants to fight online. This is how the world is is now.

“everyone wants to fight online”

But would run away IRL.

Everyone gets all big online. So craven.

 

[R2DHue]

What’d you say?? What’s that supposed to mean?? YOU WANT SOME OF THIS!?

You wanna piece of me?

 

[ios3]

You wanna piece of me?

God damn it, I was thinking of that scene after my reply! Opportunity missed

 

[Youngin]

Yeah right.. More like let's throttle it..

Just curious if any of you read the whole article before creating a knee jerk response in the comments…..

Apple said they are not going to reduce performance.
This is measurable if they do.

Try reading more than the article’s title next time. You don’t have to….but it helps.

 

[PgR7]

Just curious if any of you read the whole article before creating a knee jerk response in the comments…..

Apple said they are not going to reduce performance.
This is measurable if they do.

Try reading more than the article’s title next time. You don’t have to….but it helps.

Dont think so, they can know if the app running is a benchmark or not

 

[alatariel]

Ming Chi Kuo claimed it was due to the titanium frame, which Macrumours also reported on ad-verbatim, which has also garnered close to 500 comments. Common sense will tell you that this statement shouldn’t hold water (how can metal be a poor conductor of heat?) but I shouldn’t be too surprised at what people are willing to believe so as to fit in their world view that Apple screwed up.

Your comment demonstrates quite well why people should use facts, and not "common sense" to make decisions. Facts would tell you that, among metals, Grade 5 Ti has a very poor thermal conductivity of 6.7 W/m-K (https://asm.matweb.com/search/SpecificMaterial.asp?bassnum=mtp641), whereas 316 stainless has a thermal conductivity of roughly 2.5 times that at 16.3 W/m-K (https://asm.matweb.com/search/SpecificMaterial.asp?bassnum=MQ316J).

So, it does make a lot of sense to believe that a Ti chassis could reduce the ability of the device to eliminate heat.

 

[canadianpj]

“everyone wants to fight online”

But would run away IRL.

Everyone gets all big online. So craven.

Thats a bad answer and 100% beside the point of trying to do something about it.

 

[mac-imperator]

Can’t wait 😛

Apple you better learn from this 😤

Must be new around these parts. this isn't the first time an issue like this have happened to Apple. This also not so unfamiliar to other phone manufacturers. There is nothing to "learn" here, this is par for the course when you play in this arena. Its a good thing and an easy fix for Apple. Now had it been discovered that it was a hardware issue, that's a whole different ball game.

 

[kavuky]

When do you think the update will be released?

Today, Monday?

 

[rukia]

Ten different outlets each parroting the same mistruth doesn’t make it any more true. It just means that there are ten different outlets each saying something that is not true or accurate, especially since they do not appear to have done any independent investigative work of their own, but are instead just citing the same source.

It’s the real world equivalent of social media.

Time and again, what I am seeing are hit pieces from these supposedly objective news outlets, which have no reason to exist aside from serving as clickbait to draw in the views. And you know that they are never going to issue any corrections or retractions when the truth does finally come to light.

They are supposed to be better than that. We are supposed to be better than that.

It's not limited to Apple but all "news" today. Ming-Chi Kuo makes some idiotic and speculative comment, based on zero evidence, about the titanium case contributing to overheating. This guy is an analyst not a technical expert. That didn't stop him from making some ludicrous comment, while practically presenting himself as a spokesman for Apple, that anyone with common sense could debunk. The following few days every major news outlet repeats his comment as fact but like all "news" in the Internet the original source and supporting argument is obscured. Clickbait headlines would say "Experts say Titanium Case ...." So now we've not only gone from a non technical analyst to technical expert but it's also become a plurality of "experts" and the dubious genesis of the comment is lost. Meanwhile every forum will latch on the headlines and recite the comment as fact since they've read it in the "news." The more people repeat it the more it becomes "common knowledge."

 

[teh_hunterer]

It's not limited to Apple but all "news" today. Ming-Chi Kuo makes some idiotic and speculative comment, based on zero evidence, about the titanium case contributing to overheating. This guy is an analyst not a technical expert. That didn't stop him from making some ludicrous comment, while practically presenting himself as a spokesman for Apple, that anyone with common sense could debunk. The following few days every major news outlet repeats his comment as fact but like all "news" in the Internet the original source and supporting argument is obscured. Clickbait headlines would say "Experts say Titanium Case ...." So now we've not only gone from a non technical analyst to technical expert but it's also become a plurality of "experts" and the dubious genesis of the comment is lost. Meanwhile every forum will latch on the headlines and recite the comment as fact since they've read it in the "news." The more people repeat it the more it becomes "common knowledge."

And neither Kuo, the irresponsible outlets that reported it, or any of the people parroting it and going on to claim Apple has to throttle the SoC will admit they're wrong.

Nobody cares about accuracy anymore. They just move on and cause another mess somewhere else, because this is what the internet incentivises these days.