It says for customers “whose battery needs to be replaced”. You’ll take it to the Apple store and they’ll say “your battery is fine”. This won’t stop the lawsuits.
Legally? Depends on the jurisdiction.Is it fine if I sell you up to 2x sharper glasses but they are worse than your old ones?
It might affect reselling prices though...
Does anyone know if the decreased performance is still an issue if the device is plugged in?
Let me tell all you Apple fans who are falling over each other to defend Apple in every possible way by coming up with ridiculous statements: nobody asked Apple to replace battery for 29$. All we wanted is Apple to be upfront about it. If they had put a warning sign saying the battery is performing at lowest level, people would have gladly gone to Apple store and got the battery change. What hurt us was that we trusted Apple and Apple screwed our trust. I bet lots of people went and bought new iPhones because of the slow down which improved Apple's bottom line. Did Tim Cook took this into account when he set the quarterly revenue guidance?
What? Slowing down my phone is no one’s business but Apple engineers? That has to be one of the dumbest things I have ever heard. They updated my phone to it down and you are saying it none of my business? Take your car into the shop and when they cap top speed at 55MPH so you can maintain proper gas mileage, let me know how that works out.
Android is what it is and everyone knows it. No secrets there as far as I can tell. It’s Apple that usually becomes a little too aggressive when it comes to protecting its image and being less than transparent, ultimately at the detriment of the customer. I’m glad they came around a little sooner this time and applaud their efforts.Amazing news and uncalled for. I imagine all the trolls will have to find something else to whine about. Apple has stepped up and addressed something that was not a big deal.
[doublepost=1514498245][/doublepost]
Android "Oh crap. Hope they don't find out how we make incompatible OS, Apps and everything else crappy"
I'm so tired of these type of responses. The software was preventing the devices from crashing. How is that being "held hostage"? With so many cellular plans now, people can upgrade to new phones without having to shell out a ton of cash. I don't understand the manufactured outrage over this. Is Apple now supposed to keep the original iPhone running like a brand new model? Should iOS never progress so that old iPhones will always function? Lithium-ion batteries have a fairly limited useful life. Most of us have known that from the start. But it's currently the best technology for mobile devices. Having Apple offer a solution to extend the battery's life a bit more isn't an act for which they should be punished.No Reason to have to Pay for a New Battery! Purposely written code to drive upgrade sales of new Phones and now we are held hostage to pay for a new battery no matter the reduced fee.
Okay... Serious inquiry...Sorry, but I respectfully disagree with this sentiment. I have an iPhone 6 that would shutdown around 40% battery life prior to the throttle update. I assumed at the time that it was a software issue since an iOS update "fixed" the problem and since only certain 6s models were eligible for the battery replacement program. I don't expect my battery to last forever, and I'm okay with the CPU being throttled if that's the only feasible option for a normal battery that's highly degraded. But I just want to know up front that there is a problem with the battery and what my options are--whether it's to replace the battery, buy a new phone, or just live with the reduced performance. This outcry followed by Apple's response clears up this being a battery issue and what options are available.
I'm so tired of these type of responses. The software was preventing the devices from crashing. How is that being "held hostage"? With so many cellular plans now, people can upgrade to new phones without having to shell out a ton of cash. I don't understand the manufactured outrage over this. Is Apple now supposed to keep the original iPhone running like a brand new model? Lithium-ion batteries have a fairly limited useful life. Most of us have known that from the start. But it's currently the best technology for mobile devices. Having Apple offer a solution to extend the battery's life a bit more isn't an act for which they should be punished.
This whole issue was only ever a communication and perception issue because slowing the CPU a bit is always preferable to a sudden shutdown.
I guess only some of us need to be consoled...FU Apple...
https://www.cnbc.com/2017/12/28/apple-batterygate-letter-full-text.html
You’re right. That’s why they apologized. What else would you like done to rectify the situation?
I'm so tired of these type of responses. The software was preventing the devices from crashing. How is that being "held hostage"? With so many cellular plans now, people can upgrade to new phones without having to shell out a ton of cash. I don't understand the manufactured outrage over this. Is Apple now supposed to keep the original iPhone running like a brand new model? Should iOS never progress so that old iPhones will always function? Lithium-ion batteries have a fairly limited useful life. Most of us have known that from the start. But it's currently the best technology for mobile devices. Having Apple offer a solution to extend the battery's life a bit more isn't an act for which they should be punished.
Of course it’s up to Apple to make that choice. That’s why Enginering is. Choosing. They choose a battery size that’s a trade off between longevity and weight and thickness. They choose a screen resolution that’s a trade off. They choose how many speakers to put in and how big to make them. They choose what buttons to put on the device. They choose a clock rate for the cpu.
Does anyone know if the decreased performance is still an issue if the device is plugged in?
You really don’t have much of a clue what the issue is do you? I guess it is good that they limit old phone performance if the battery can’t. Keep up anymore. Problem is the customer had no idea what was going on with the sluggish performance of their phone, and thought that they had to upgrade their phone when they a battery replacement would have done just far......It is beyond me how can some people defend Apple for doing this.What annoys me about this and other things like it is that it sets the precedent that an uninformed public can develop an "outcry" over anything get a result out of Apple. Real shame. The public didn't deserve this level of compromise from Apple. Intelligent CPU management of a device powered by lithium-ion battery is expected and appropriate, and really no one's business besides the engineers.
My 6S is just over a year old, just over 200 cycles, 90% health yet it throttles back to about 1500 MHz, battery drains fast lately, could be due to iOS 11.2.5 beta.
It's actually not bad at all, I don't see any major slowdowns, but at that price I will get a new battery, this one will be for my girl next year when I buy the X in *SG,KL or HK where I pay €200 less than here in Europe.
*SG = Singapore, KL = Kuala Lumpur, HK = Hong Kong
While I'm glad that Apple got busted and will have to tell users whether or not the battery is causing slowdowns, I still think they should include the ability to disable the feature, control it, or let people revert to previous iOS versions.
The people here are like expecting the batteries in their phone to last for YEARS and still be the same as the day the bought it. Any batteries in any modern mobile phones WILL degrade.
And I strongly believe the less tech savvy public using a throttled iPhone due to aging battery didn’t even know they are being throttled if these articles didn’t even come out. It goes to show how throttling doesn’t affect them much, and how Apple actually helped them by preventing their phones from intermittently shutting down.
You’re right. That’s why they apologized. What else would you like done to rectify the situation?
The people here are like expecting the batteries in their phone to last for YEARS and still be the same as the day the bought it. Any batteries in any modern mobile phones WILL degrade.
And I strongly believe the less tech savvy public using a throttled iPhone due to aging battery didn’t even know they are being throttled if these articles didn’t even come out. It goes to show how throttling doesn’t affect them much, and how Apple actually helped them by preventing their phones from intermittently shutting down.
So I don't see where they denied they were throttling iphones. Am I missing something?