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I’m surrounded by people who are still using 6 and 6s with various levels of degraded battery and throttling. None of them noticed it. Why? Because their usage isn’t performance intensive. My dad is one of them. He wouldn’t have known his phone was being throttled if he didn’t see all these articles.

I’m not condoning Apple for being dishonest and not disclosing these informations. But I’m saying the general public who are less tech savvy simply didn’t know and couldn’t give a flying f


Your Dad??? Litmist Test? I am a Enterprise Software Sales person. When I can't even have my phone find a contact, send an email, pick up a VM and many other basic "PHONE" functions...give me a break...the "Throttling" is making the iPhone 6 completely unusable! Even if I kept my phone plugged in all day...just give me back my pre-11 OS performance back APPLE! because this is the last iPhone I will buy. ALL don't you think this will happen in all future phone versions? Just wait $1K iPhone 10 purchasers...in a year...your device will go to hell if Apple is not stopped by regulators and the Apple Community!
 
So eleven months is equal to years, got it.
Fair enough. Based on what apple says- no earlier phones suffered from battery related performance issues. Personally, I don't believe that.
However, since I can't prove that, I'll concede a point - the 11 months apple admit to, does not equal years.

That said. This thread has a few people in it, who are now realising they've bought new phones when they only needed batteries for their 6/6s/7/se.
My main point still stands even -if we're quibbling over time frames.
 
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Okay... Serious inquiry...

If the battery meter stayed accurate (i.e., -/+ 3%), i.e., so you knew your device was about to shut down at what was then 40%, and your device performed at near the efficienty it previously did, would you consider that acceptable?

OR...

(Again, if the meter was accurate) Would you rather have your device stutter (at least somewhat) during operation but still function for only a small time less than previously?

OR...

You pay (i.e., add) a maintenance fee every year or two to replace the battery and only miss a very small margin of performance and operating time? -- Because, of course, operating system and other software updates will no doubt be designed with larger resource as newer hardware becomes capable of providing, thus straining your device's older, less capable components.

P.S. https://www.apple.com/batteries/maximizing-performance/
All of the above. ;) I'd like a notification alerting me that the battery is degraded and needs replacement and that some features and performance will be limited for stability, similar to going into Low Power Mode. I'd keep using the phone with reduced performance until I could find the time to schedule having the battery replaced (so a few days or weeks I suppose). I may just end up buying a new phone, but that depends on a few factors, such as how long I've had my current phone and when the next generation of iPhones will be coming out (not going to buy a new iPhone in August shortly before new ones are typically announced in September). Even with a new iPhone, I might still replace the battery in the old one to use as a backup or hand-me-down.
 
Amazing (but not surprising) how polarised opinions are on this. I honestly believe there was nothing sinister going on at Apple and their main failing was a poor specification set for the iPhone 6 and onwards and poor ethical reviews.

Belief #1 - it is far more preferable for a phone to be throttled that suffer from apparently random shutdowns. Imagine you need to make a 999/911 call but your phone dies despite showing 40%+ battery life and refuses to turn on until it is charged. I know there are a lot of people that say they would choose full power for a shorter runtime, but think about corrupting a game save/important document by the phone turning off mid save/send and the phone refusing to turn back on until you can get to a charger.

Belief #2 - as mentioned in a previous post, Apple seemed to cut the safety margin of voltage/current in the batteries. This then manifested in batteries with >80% capacity that could not access the required current and shut down and were throttled. For some reason, this hasn't been sorted out in the iPhone 6 --> 6s --> 7 improvements. I suspect this is why so many people were turned away from Apple when requesting a battery analysis - their capacity was >80% and the Apple battery diagnostic can't see issues with current/voltage draw.

Belief #3 - batteries degrade over time. The fact that Apple guarantees the batteries to maintain 80% capacity after 500 cycles is quite good. This should equate to around 2 years. It is similar to tyres on a car - they should easily last 4-5 years, but if you put lots of miles on them and rag your car around, they will wear out faster.

Now, I think the fix Apple put in place was suitable technically, but I don't think it was properly examined ethically - as people have mentioned again and again, one outcome of a slower phone is to upgrade. I don't believe that Apple has acted unethically, but that they didn't properly scrutinise the ethics of the fix in regards to possible outcomes (i.e. unplanned upgrades in place of a cheaper battery replacement).

To me, the $29 battery replacement is a fair solution but I would like to see Apple improve the standard warranty around the batteries - the 500 cycle/80% limit should be extended to 2 years so if you go to Apple on day 730 of ownership and the battery has carriedout 499 cycles and is 75% capacity it should be replaced free of charge. Similarly, I would like to see a diagnostic test for current/voltage draw and a similar warranty period for this - so even if your battery capacity is 85%, if you phone has to throttle to avoid shutdowns you should get a free of charge battery change within 2 years. Outside of 2 years, $29 is a very fair price for a replacement - a replacement at Timpsons in the UK (widespread key-cutting/cobbler business) is £30 so Apple are not ripping anyone off and this could force the price of a 3rd party battery swap down further. Those reporting iPhone 7s being throttled after 13-15 months, should certainly be entitled to a free replacement.

To those, expecting their device to remain as snappy as new after two years, I believe you are misguided - increased behind the scenes software will always pull away CPU cycles as will bloat caused by upgrading the OS every year (e.g. the "other" section in storage), but there is a big difference between an extra 0.5 seconds to launch an app and running a 50% of the initial speed.

The hard part of this is people who forked out $600+ for a new iPhone - there is no way to know whether they would have upgraded anyway or settled for a new battery. To me, the best compromise would be to maintain the $29 replacement cost permamently for phones older than two years old - this way, even if people unwittingly upgraded, at least they will keep their new phone running well beyond the expected lifetime of 2 years.
 
Pretty interesting that the letter is unsigned...I thought for sure Federighi or Schiller would take the fall for this one.
 
Too late.. got tired of this bullcrap and switched to the S8! Now that they said that they will continue to throttle the newer devices, I'm never buying their iPhones again.
The problem here is still the transparency! The 29$ is just to calm people down and they should've offered free battery change! I know 29$ is cheap but if you replace the battery and keep doing it year after year with every new iPhone you buy, then you're basically telling Apple that it's okay to continue throttling older devices and milk more money from customers!
Now please don't go ahead and rant about the fact the android phones do it too because you can easily see if your phone is being throttled in the Geekbench app and so far I haven't seen a single android user report lower scores and accuse the manufacturers for intentionally throttling their devices.
 
Amazing news and uncalled for. I imagine all the trolls will have to find something else to whine about. Apple has stepped up and addressed something that was not a big deal.
[doublepost=1514498245][/doublepost]

Android "Oh crap. Hope they don't find out how we make incompatible OS, Apps and everything else crappy"
Not a big deal?

I got fooled into "upgrading" when doing a restore/setup new phone and the performance didn't improve on a 6. The phone had been fine and overnight it became unusable. Apps took over a minute to load and essentially made the phone useless. I was told getting a newer device was the only way to improve the situation. This was clearly a lie since a new battery would have reverted it also. A $29 battery replacement helps people that currently have crippled phones, but does nothing to all the people out there that "upgraded" to get a usable phone again.
 
Your Dad??? Litmist Test? I am a Enterprise Software Sales person. When I can't even have my phone find a contact, send an email, pick up a VM and many other basic "PHONE" functions...give me a break...the "Throttling" is making the iPhone 6 completely unusable! Even if I kept my phone plugged in all day...just give me back my pre-11 OS performance back APPLE! because this is the last iPhone I will buy. ALL don't you think this will happen in all future phone versions? Just wait $1K iPhone 10 purchasers...in a year...your device will go to hell if Apple is not stopped by regulators and the Apple Community!

My iPhone 6 takes around 3-4 seconds to open the Camera app or Music app.

It's nuts. My 4S on iOS 6 opens it in less than half the time :p Apple even made a big deal of how quickly it would open during their keynote, claiming 1.1 seconds to first photo.

Now my many-times-faster iPhone 6 takes 2-3 times longer. How dismal.
 
I’m surrounded by people who are still using 6 and 6s with various levels of degraded battery and throttling. None of them noticed it. Why? Because their usage isn’t performance intensive. My dad is one of them. He wouldn’t have known his phone was being throttled if he didn’t see all these articles.

I’m not condoning Apple for being dishonest and not disclosing these informations. But I’m saying the general public who are less tech savvy simply didn’t know and couldn’t give a flying f

Doesn't make it right.
 
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Half you whiners probably force close your apps consistently and wonder why your phone is so slow. Unless you have an iPhone 6S that was part of the QP, 10.2.1 didn’t throttle your phone unless battery health was below 80%. Love all the “this has been happening for years” and “can’t believe Apple is slowing down my phone”. A little blown out of proportion, lithium-ion batteries are not permanent entities. You use your phone every single day for hours and hours, what the hell do you expect? Before 10.2.1 we saw way more unexpected shutdowns, and this is to alleviate problems before you get the battery replaced. If you had to pick, would you pick a phone that intermittently slows or one that continues to shut down? Consumers will never be happy.
 
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All you pitchforkers should settle down now.

I don't even believe Apple needed to do this, but they decided it was the right thing to do to show customers they are actually NOT trying to screw with them.

Apple is a great company.

No, Apple is only a ‘great company’ for as long as it increases the value of your AAPL shares...
 
I’m surrounded by people who are still using 6 and 6s with various levels of degraded battery and throttling. None of them noticed it. Why? Because their usage isn’t performance intensive. My dad is one of them. He wouldn’t have known his phone was being throttled if he didn’t see all these articles.

I’m not condoning Apple for being dishonest and not disclosing these informations. But I’m saying the general public who are less tech savvy simply didn’t know and couldn’t give a flying f

But at least their older iPhones are still usable and getting updates. The other smartphones are not always so usable after 2~3 years.

I do think Apple should have implemented a "battery life monitoring" feature into the iOS to notify the user that the battery is degraded and required a replacement.
 
Before we all go Kumbya remember Apple was in some cases (like mine) not honoring their warranty by claiming there was nothing wrong with phones shutting down with 30% charge at 90% capacity. Nope, your battery is fine. Nothing to see here, move along.

If you have to throttle performance when the battery capacity is well over the 80% mark, then you DON'T have 80% capacity. You have a bad battery.

Again, under warranty, the battery should have been replaced. No charge, no run around.
 
This is a symptom of a much bigger problem. The Digital Divide is back and looming larger than ever, and that’s a bad, bad thing.

Truly useful features (for the vast majority of users) have plateaued in personal computing, reaching their peak about 5 years ago. Facial recognition and slightly better cameras aren’t worth a $1,200 upgrade, so a sharply rising number of people are holding onto their hardware longer. This is causing a major problem with obsolescence schedules.

Skeptics who argue the obsolescence is planned might be wrong, but if it walks like a duck... we have seen devices become more fragile and intentionally slowed down so does it really matter if it’s planned? Would the government care if it were? The point is, we don’t have a choice. If we want to continue with digital lives, we must buy on their schedule, even if our hardware is perfectly useable for our purposes.

Companies like Apple and Comcast have us hooked and we have to pay for our fix. The government still claims the Internet isn’t a utility (see the latest net neutrality ruling for a good example). And yet, I challenge any of you to live without it.

I’m trying that now and it’s not going well. Instead of updating my good old now unsupported but perfectly capable (for even above average use) MBP to a new one with questionable value given the price, I decided to try using just my iPhone 6 and very fast mobile connection for a while. Apple still won’t let me update my iOS over this connection, so I’m increasingly at risk, which forces me to consider paying Comcast again (no other choice of isp), which then will subject me to throttled speeds at their whim and force me to upgrade home networking hardware. Tethering doesn’t help either since some sites apparently won’t function the same over a mobile connection (despite its 30Mbps download and 20Mbps upload speeds), and besides the no longer updatable MBP is getting risky to use.

The only choice I appear to have is to pay whatever they ask or go non-digital. No email, brick banks, etc... Is this realistic? With every year that passes it’s clearer the answer to this question is no, which means UNEQUIVOCALLY that digital life (i.e., the Internet and basic devices that access it) has become essential to life itself. As such, both industries require regulation on behalf of the government to protect us from having to buy new, overpriced products and services just to survive.

The greed and hubris in the tech industry now rivals any other in history. They’re worse than the Pharma Bro - at least he was only extorting a tiny percentage of the population. No, these guys (and it is almost only guys) are at more of a Borgia papal level of greed and control. And it now appears that for the foreseeable future, it’s only going to get worse.
 
Amazing (but not surprising) how polarised opinions are on this. I honestly believe there was nothing sinister going on at Apple and their main failing was a poor specification set for the iPhone 6 and onwards and poor ethical reviews.

Belief #1 - it is far more preferable for a phone to be throttled that suffer from apparently random shutdowns. Imagine you need to make a 999/911 call but your phone dies despite showing 40%+ battery life and refuses to turn on until it is charged. I know there are a lot of people that say they would choose full power for a shorter runtime, but think about corrupting a game save/important document by the phone turning off mid save/send and the phone refusing to turn back on until you can get to a charger.

Belief #2 - as mentioned in a previous post, Apple seemed to cut the safety margin of voltage/current in the batteries. This then manifested in batteries with >80% capacity that could not access the required current and shut down and were throttled. For some reason, this hasn't been sorted out in the iPhone 6 --> 6s --> 7 improvements. I suspect this is why so many people were turned away from Apple when requesting a battery analysis - their capacity was >80% and the Apple battery diagnostic can't see issues with current/voltage draw.

Belief #3 - batteries degrade over time. The fact that Apple guarantees the batteries to maintain 80% capacity after 500 cycles is quite good. This should equate to around 2 years. It is similar to tyres on a car - they should easily last 4-5 years, but if you put lots of miles on them and rag your car around, they will wear out faster.

Now, I think the fix Apple put in place was suitable technically, but I don't think it was properly examined ethically - as people have mentioned again and again, one outcome of a slower phone is to upgrade. I don't believe that Apple has acted unethically, but that they didn't properly scrutinise the ethics of the fix in regards to possible outcomes (i.e. unplanned upgrades in place of a cheaper battery replacement).

To me, the $29 battery replacement is a fair solution but I would like to see Apple improve the standard warranty around the batteries - the 500 cycle/80% limit should be extended to 2 years so if you go to Apple on day 730 of ownership and the battery has carriedout 499 cycles and is 75% capacity it should be replaced free of charge. Similarly, I would like to see a diagnostic test for current/voltage draw and a similar warranty period for this - so even if your battery capacity is 85%, if you phone has to throttle to avoid shutdowns you should get a free of charge battery change within 2 years. Outside of 2 years, $29 is a very fair price for a replacement - a replacement at Timpsons in the UK (widespread key-cutting/cobbler business) is £30 so Apple are not ripping anyone off and this could force the price of a 3rd party battery swap down further. Those reporting iPhone 7s being throttled after 13-15 months, should certainly be entitled to a free replacement.

To those, expecting their device to remain as snappy as new after two years, I believe you are misguided - increased behind the scenes software will always pull away CPU cycles as will bloat caused by upgrading the OS every year (e.g. the "other" section in storage), but there is a big difference between an extra 0.5 seconds to launch an app and running a 50% of the initial speed.

The hard part of this is people who forked out $600+ for a new iPhone - there is no way to know whether they would have upgraded anyway or settled for a new battery. To me, the best compromise would be to maintain the $29 replacement cost permamently for phones older than two years old - this way, even if people unwittingly upgraded, at least they will keep their new phone running well beyond the expected lifetime of 2 years.

Who are you to say END of LIFE is 2 Year? Next Thing Apple will do is tell us all of our devices have an end of Life? You are misguided in your thoughts that technology has to have a predetermined end of life...especially by the Manufacturer!...1k Smart Phones end of Life 2 Years...BS
 
All of the above. ;) I'd like a notification alerting me that the battery is degraded and needs replacement and that some features and performance will be limited for stability, similar to going into Low Power Mode. I'd keep using the phone with reduced performance until I could find the time to schedule having the battery replaced (so a few days or weeks I suppose). I may just end up buying a new phone, but that depends on a few factors, such as how long I've had my current phone and when the next generation of iPhones will be coming out (not going to buy a new iPhone in August shortly before new ones are typically announced in September). Even with a new iPhone, I might still replace the battery in the old one to use as a backup or hand-me-down.
May happen. :)
 
This is good news for those of us that didn't doubt Apple's good intentions in the first place.

For others, this is just more "proof" that Apple is corrupt and more ammo for the "everything sucks" rhetoric.
Well it prove that Apple got caught and instead going to process and being forced to recall all mobiles for battery replacement just cut down price and Voilà!

No Apple made a great misstake and here is a smart way to loose less and make people like you happy without noticing the big issue they made initially!
 
I would say good news! For just 29 euros, you get a new battery.
Question: is there anyone out there with an iPhone 6 who didn't upgrade the iOS, who would be willing to compare the performance of his/her iPhone with mine (+new battery + latest os)?

Me, what do you want to compare? I'm on 10.3.
 
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