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Apple to Offer $29 iPhone Battery Replacements, More Battery Health Info in iOS
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No Reason to have to Pay for a New Battery! Purposely written code to drive upgrade sales of new Phones and now we are held hostage to pay for a new battery no matter the reduced fee. Continue the Lawsuits...Apple has lost their way and Tim Cook's comp announced today is an insult to injury! "I need to fly private jets"
Well good on Apple. Most other tech companies wouldn’t even respond as most of them do not support their older products like Apple. I can imagine complaining to samsung about the S6 or S7 and Samsung would say sorry we are too busy trying to sell you the note 8 and developing the S9.
Aha. It will last through December 2018?! Why it isn't forever, so also for the next generation iPhones as soon as the capacity of these batteries will be too low because of usage/ loading cycles? :/
Good move. However, I'd like to get a clarification on this part:
Who defines the need for replacement? Is is the customer this time or is it still Apple's diagnostics that appear to react much later than the throttling mechanism?
Who defines the need for replacement? Is is the customer this time or is it still Apple's diagnostics that appear to react much later than the throttling mechanism?
This truthful release will be shunned by self-interested lawyers and their class action plaintiffs looking for an outsized pay day for a $29 battery replacement issue. Apple should send couriers to all "official plaintiffs" anchoring class action suits with a new phone of their choice personally delivered, or better yet a new copy of the phone they have now with the ancient OS they run now!!! Firmly ensconced in the past like me!
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$29 battery is a nice deal. I am curious to see if there is a new version of the SE model in 2018, but I also would not mind keeping my 6 and get the $29 battery for it.
No. Apple: „Shame such a loud minority of our users is so dumb“.
Whether you think this is a nothingburger or not (it isn't), this is what needed to be done to address the issue.
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If this only applies to US, that is sad. But I doubt it.
Check the cycles and other details with Coconut. If you think it doesn't hold up, you should go to the nearest Apple Store and have them do the diagnostics. With the price of just $29, I think it isn't so bad as it was before.
It was meant to make your phone last longer, not force an upgrade. It was the exact opposite.
Damage control . And a PR move, as long as I can request the battery be changed I’m okay with it
Also, does apple still need to determine that the battery needs changing, if so, this move still does not address the issue.
Also, does apple still need to determine that the battery needs changing, if so, this move still does not address the issue.
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So what about iPhone 5s?
And I believe iPhone SE came after the iPhone 6, so hopefully it's covered.
And I believe iPhone SE came after the iPhone 6, so hopefully it's covered.
I'm a big Apple fan, but calling this "uncalled for" is absolutely inane.
Just wait till Early 2018 when they push out the update with battery health stats
Had it not bean for individuals on reddit, this would still be continuing. How is this customer service number 1 , when they got caught red handed and this is a damage control move.... a temp price reduction ? I believe apple still needs to run tests to determine if your battery needs changing
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What a dry non-personal excuse.
Not even with a signature of some marketing support manager or tim himself.
Looks like some FAQ document.
Not even with a signature of some marketing support manager or tim himself.
Looks like some FAQ document.
Apple's current policy is that a battery needs to be below 80% usable capacity for it to be replaced under AppleCare and I believe they won't do a paid replacement until the battery is below that, as well. The throttling mode also does not engage until the battery capacity is below 80%.
Good move by Apple.
How about existing customers? I had mine replaced two weeks ago, just as the original story came out. I'd like a refund on the difference please Apple.
How about existing customers? I had mine replaced two weeks ago, just as the original story came out. I'd like a refund on the difference please Apple.