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But....this is immaterial. It's ok to screw people as long as they do not realize it?

Yes. Because that’s how mass production works. Products are spec’d down to cover manufacturing variations. A few percent get lemons that they can return, nearly 50% get below average product. For nearly everything not custom hand built to your personal specification. For the last century (since Henry Ford, et.al.)
 
Apple replaced my MacBook Pro 2015 screen without asking any questions. They replaced may iPad Air twice just because the screen has a little pinkish shadow, they replaced my iPhone 6 plus 3 years ago because there was a problem with the camera, and now after 3 years they are going to replace the battery of my iPhone 6 plus, and they promised to do something about with a software update.

Nobody can beat Apple on that.

I've had nothing but brilliant service from individuals in retail, FYI, it's actually them that decide to fix these issues for us, last replacement I got , the policy said otherwise, but the genius sided with me ....

This does not change the fact that it takes lawsuits for Apple to initiate repair programs. You are comparing individual treatment by awesome individuals that work in the Genius Bar to a company that will ignore a mass issue for a very long time. Google nvidia MacBook Pro lawsuit.... bring some reality to how it acurally works at scale.
 
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Yes. Because that’s how mass production works. Products are spec’d down to cover manufacturing variations. A few percent get lemons that they can return, nearly 50% get below average product. For nearly everything not custom hand built to your personal specification. For the last century (since Henry Ford, et.al.)
I do not agree, but I wont belabor the point other than to suggest you look at how cpu clockspeeds are determined - totally based o the individual chips performance.

I know my company would never ever intentionally send out devices that do not meet our specs.
 
The bottom line is if you’re going to pay almost $1000 for a premium phone it should NOT be almost unusable within a year an a half - two years.

So? Get an advanced degree in electro-chemistry and manufacturing engineering, and invent a battery where you can rapidly make tens of millions of them, and never have any of them degrade, no matter how any customer abuses them.

Please. Plus you might also make a vast fortune in royalties.
 
Show me where the stock took a significant hit with longterm devaluation. Until that point, it hasn't hurt them.

You are moving goal posts here. My point was that they are making $50 less profit on a battery change and you are talking about longterm devaluation and something about $10 eBay batteries...I don't know, but I am not following.

79-29 = 50 .

What is your point ? Are you trying to explain to me .....that my point is that Apple has taken a long term devaluation hit? Nope not my point ....but thanks for trying to lead me down that rabbit hole , feel free to debate with yourself , as that is not my point .
 
Bigger one won’t help. Because a bigger (thus lower impedance) battery would allow the processor power to be turned up, and you would end up with the exact same aging issue, except a bigger thicker (faster) more costly phone.

Rinse and repeat.
I'm stunned with how ridiculous some of the stuff you post is. A bigger batter more often than not has an ability to supply more current for longer. Period.
Your excuse that the demand would increase to suit and therefore it's pointless is ludicrous.

We know it's running lean but didn't put a bigger fuel pump in your car sir because we know you'd just put your foot down more.
 
Simple solution: whatever iOS version shipped with your iPhone when new should be supported with security updates for a set number of years (maybe 4). So my iPhone 7 should still be able to run iOS 10.x and it should be regularly patched. I don't want or need new features. I need my phone to work and be secure.

If I decide I want the new features in iOS 11, I should be able to upgrade to it. If I don't like it (i.e. it kills my phone or slows it down, let me go back).
 
Is the SE covered,? its mentioned in my local apple site, but only in the list of phones iwth the potential issues, rather htan any specific phone to have a cheaper battery replacement.
 
What annoys me about this and other things like it is that it sets the precedent that an uninformed public can develop an "outcry" over anything get a result out of Apple. Real shame. The public didn't deserve this level of compromise from Apple. Intelligent CPU management of a device powered by lithium-ion battery is expected and appropriate, and really no one's business besides the engineers.

Kind of agree, that a response has been prompted over a non-issue. That said, 79 dollar battery replacement was far too steep, considering the tiny batteries we get.

The other issue is that battery gets changed by Apple only if they deem it to be unhealthy enough in their tests. That has been an issue for me in the past.
 
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I am wondering where the FTC or Justice Department (I use the term loosely) are.

I can't even defraud a few nuns and orphans without them getting their panties in a wad ... but Apple, they can screw millions.
 
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Part of the problem is that from the iPhone 6S, the upgrades up to 8/X could be seen as negligible if you had full performance. It's still a great iPhone. The throttling addition and batteries becoming weak just outside of Applecare+ coverage just added up to cluster when this was barely an issue with 5S and below.
 
The owner doesn’t have a right to know? He is the one who pays for the product.

What an astoundingly ignorant comment. Most people don’t even know how a thermostat works. It’s arguable only a handful of people on the planet actually can understand the amount things involved in a working smartphone on as low a level as memory and power management.

Here’s some detail about how the information travels from an input device (keyboard/touch screen) to delivering a response on screen https://danluu.com/input-lag/

Seriously, the chain of events involved is mindnumbing.

Also, devices throttle all the time. There was an awesome article earlier this year showing how much various phones have to throttle the cpu to avoid overheating concerns. While this isn’t the article, it does show the results of performing GPU tests repeatedly on all popular smartphones from a couple years ago and comparing what portion of their peak power they kept running after repeat performances. https://www.techspot.com/review/1175-lg-g5/page4.html

If you’ll notice in both the display and throttling articles, Apple is pretty much the only company who puts substantial effort into avoiding these lags. This is why it’s such a shame people like the OP I’m responding too make it sound like Apple is malicious and evil in this regard. Quite frankly, they care about this **** more than any other group of people on the planet.
 
Why does everyone think that Apple has been doing this "for years"? They introduced this "feature" with ios 10.2.1. Meaning that before this, no CPUs were underclocked because of the battery. Any slow iphones before that update were slow just because they didn't bother too much to optimize the os for those old iphones.
 
Simple solution: whatever iOS version shipped with your iPhone when new should be supported with security updates for a set number of years (maybe 4). So my iPhone 7 should still be able to run iOS 10.x and it should be regularly patched. I don't want or need new features. I need my phone to work and be secure.

If I decide I want the new features in iOS 11, I should be able to upgrade to it. If I don't like it (i.e. it kills my phone or slows it down, let me go back).

I'd love to be able to restore an older version of iOS on many of my idevices. Many people when they upgrade also have an expectation that Apple will fix performance issues within a few updates, and the short windows for downgrading to the previous version of iOS closes and you are locked in, at which point you might as well upgrade to the last version of the iOS you are on , as it will be the most stable
 
I just replaced my iPhone SE battery which only had 330 cycles and looked pretty healthy, my phone went from 600-918 mhz to a blazing 1848mhz, I can't believe it. Apple's greed scheme is disgusting.


Old 330 cycles iPhone SE battery:
S0XJhae.png







New Battery

KITLsZI.png
 
Good going Apple - doing the right thing! I just hope that I dont have to fight with some moron "Genius" when I go in to replace the battery on my 6S+ next month (currently at 511 cycles, 77% wear according to coconut).
You will. Im temped to just call HQ and send it in by avoiding that.
 
No, when it sucks I say it, and when it doesn't I praise Apple. There are greys as well, no just blacks and whites. It's called intelligence, reasoning. Something that lots customers have no clue about, especially in the US. Just fanboys and haters, always this childish dualism. Impressive.

Are you trying to imply that I’m an unintelligent child because I happen to agree with Apple on this one?

Again the same story: you wise, savvy, balanced judges of quality - bastions of reason and logic - come here to take pity on us fanboys, cultists and sheep and show us how things are.

Or, maybe, what you call “intelligence, reasoning” is just your opinion, valid as much as mine or anyone else’s.
 
The difference is you can tell when your battery needs replacement in your car or other products by observing battery performance.

Nobody suspected their phones were slow when their batteries not only seemed fine, but report as "Healthy" status by Apple's diagnostics.

Strange thing is, this knowledge has been around since cellphones have been in use. Did people just forget this? Or did they suddenly forget when manufacturers stopped making batteries user replaceable?
 
It was addressed because it was called out publicly. It is a big deal because the performance of millions of phones was degraded without any notification to the user.

That is a big deal because many, many consumers remedied this by simply buying a new, "faster" iPhone, netting Apple untold millions in sales.

Spare us your freelance PR work.
To but it more succinctly, Apple profited by throttling phones which were shipped with inferior batteries.....
 
Whoa, this thread has been a trip. A lot of high emotions coupled with misinformation in a feedback loop. The statement Apple published clarified their first statement about throttling, acknowledging that the safeguards put in place to prevent a random shutdown were kicking in when they weren't supposed to in some cases.

The random shutdowns were the priority to fix, but as time passed, the safeguards were affecting other phones with slowdowns when they're not supposed to and Apple is investigating a fix.

To get angry at Apple for slowing your phone when they were really trying to help it is silly. Either you choose to believe Apple, or you don't, but have a little empathy that this problem may not be so easy to fix and Apple has made a very public statement that they're working to address the issue. One of those options is the reduced price battery replacement while they work on another fix.

This may very well lead to another quality program—one of dozens Apple has done across all of its products over the years. Get angry at Apple and buy into the forced obsolescence paradigm, but what other company for general consumers goes out of its way to support older products 4, 5, 6 years after the fact?

There was another claim that Apple has been doing this for "years," as in purposely slowing down older devices, yet there's been no evidence presented. This is another silly thing to get worked up over because there are so many factors at play. Old electronics getting slower with age is not unique to Apple. My old undergrad Lenovo still running XP runs like crap, but that's really in comparison to my specced out 2016 MBP.

It's been said that there is probably a design flaw in the 6 and 6s series of phones. Are you really going to get angry that Apple isn't perfect and might have messed up with the design, and view their attempts to address it as deceptive? The iOS update that introduced this management did note these changes. Then as batteries got older, these changes started doing something they shouldn't. Apple stated their reasoning why they thought this was to be expected, so again, you can either believe them or you don't.

And whether something would have happened if Apple didn't get "caught," we'll never know now. You'll have to choose what to believe. But with a company that goes out of its way to provide this level of extended support to the general public, I choose to still have faith that Apple will continue to try to make things right.
 
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