Apple to Offer $29 iPhone Battery Replacements, More Battery Health Info in iOS

[H2SO4]

I can see your standpoint, but the problem here is defining ‘underperforming batteries’. And also, consider the fact that Apple has never advertised their processors’ clock speed or benchmark results.


The problem here is, Apple has never stated the clock speeds of their processors. The only thing they advertise is how much faster it is compared to the previous gen iPhone in a percentage. Think of it this way. Let’s say an iPhone X has a worn out battery and the software is downclocking the CPU by 20%. And let’s say Apple’s marketing materials say that the X is 70% faster than the A10 Fusion chio in the iPhone 7. When that’s compared with an iPhone 7 also with a worn out battery and also had its processor downclocked by 20%, the X is still 70% (just as an example, not sure how much faster is the X vs the 7) faster than the 7.

Maybe, but we don't need an Apple device to determine underperforming. All we need is the battery and the battery manufacture specs. Apple are in a bit of a quandry and being up front in the first instance, (which they almost never are), is what has garnered so much attention. Here's how I see it, an analogy if you will;
1. Company 'A' has installed an emergency lighting system in your building. 10 months later you have a power cut and the lights come on for the specified 3 hours but they are dim because that company have adjusted the controller to hide the fact that the battery has unexpectedly deteriorated. As a consequence you never addressed it.
2. Company B designed it properly up front and made sure that it was specced for 3 hours at end of life and let the system run as designed even though it only provided 2 hours but at full brightness. But they told you this was a problem at or before your 6 monthly service as the inbuilt diagnostics flagged it as a concern.

I'd prefer B myself, then I can get the thing fixed or modified. Apple could have provided a low power mode that did this throttling and we'd probably have been Ok with it. We could enable it until a faulty battery is replaced.

 

[TokMok3]

True . iOS and macOS are hitting levels that remind me of Microsoft vista - bloatware that PCs struggled to run ..... and the bugs .... they need to get back to quality , even if that means pushing macOS and iOS updates to every 2 years

Exactly, MacOS High Sierra in 2017 can't render clearly a PDF, now that's unbelievable that a simple task as that a modern operating system can't do. Craig Federighi needs to stop being a celebrity an get back to work because MacOS High Sierra and iOS 11 need a lot of work.

 

[clauzzz203]

is it true that apple is throttling iphones
even when the battery is 80% healthy?

how are people coming to this conclusion?

is it because people experiencing slow down in their iphones are bringing it in to genius bar and the geniuses test the battery and the battery is still 80% healthy and so no battery replacement needed?


and why is the phone being slow down when the battery is still good according to genius bar? is the genius bar battery testing wrong?

so much confusion

Personally tested:
6 at 83% battery health: 1150mhz throttled from 1400 original
Another 6 at 80.5% battery health: 600mhz throttled from 1400 original

It’s an outrage. Both are not covered by Apple’s 29$ extorsion fee since they are above 80% health. This needs to be prosecuted.

 

[clauzzz203]

I can see your standpoint, but the problem here is defining ‘underperforming batteries’. And also, consider the fact that Apple has never advertised their processors’ clock speed or benchmark results.


The problem here is, Apple has never stated the clock speeds of their processors. The only thing they advertise is how much faster it is compared to the previous gen iPhone in a percentage. Think of it this way. Let’s say an iPhone X has a worn out battery and the software is downclocking the CPU by 20%. And let’s say Apple’s marketing materials say that the X is 70% faster than the A10 Fusion chio in the iPhone 7. When that’s compared with an iPhone 7 also with a worn out battery and also had its processor downclocked by 20%, the X is still 70% (just as an example, not sure how much faster is the X vs the 7) faster than the 7.

So it’s fine if they steal from you because they also stole in the past?

 

[clauzzz203]

My phone was working perfectly and after the update my phone is now slow.
It wasn't slow before the update.

The same happened with the latest Apple TV update.
Airplay audio of my MacBook Air crackles after Apple latest AppleTV update.

We must have the right on our phones to reverse the OS to the previous version.

Now the throttling is built in the device from the factory OS version, Apple’s words.

 

[amegicfox]

Apple how about making the next iPhone 11 with an easy to upgrade battery so the user can easily replace it's own battery without being an Apple store "genius" slave ?

tv remote controls, toys, the original walkman and millions of other devices including some cell phones allow you to easily replace their batteries

this will be a really innovative move

I don't think we should hire and overpay geniuses to replace a phone battery

 

[Sefstah]

You can go back to having the software that doesn’t limit performance and crashes cause your battery is old

I never heard of people complaining about their iPhones crashing. I heard more complaints about the headphone jack being removed. But Apple listens to their loyal customers right?!

 

[firewood]

is it true that apple is throttling iphones
even when the battery is 80% healthy?

Note that 80% for Li-ion technology is not healthy, but very near end-of-life.

 

[Abs_p]

Note that 80% for Li-ion technology is not healthy, but very near end-of-life.

Well 81% at less than 500 cycles would show up as healthy on Apple's diagnostics.

 

[fpsBeaTt]

Apple: "we're sorry we got caught"

The pattern of your posts is clear: negatively appeal to the lowest common denominator.

 

[peppespizzapie]

Apple this afternoon addressed customer concerns about an ongoing controversy over power management features in older iPhones, pledging to introduce more detailed information about battery health and reducing the price of battery replacements for all of 2018.

In a letter explaining its policies, Apple apologizes for the misinformation that's been spread and says that it would never "intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades."


Article Link: Apple to Offer $29 iPhone Battery Replacements, More Battery Health Info in iOS

" Apple apologizes "......no apple doesnt apologizes, Apple is scaired of all the law suits against them, wich they KNOW they will loose, and maybe the fact comes out they have been doing this for years!

So now they show their " kindness " you only have to pay $ 29.00 for a new battery!! On wich they STILL earn about $ 10,00
Apple should shame their eyes out for practice like this, they should supplied a battery change for free and HOPE their customers will ever come back to a company who, more and more, stands for swindle!!
[doublepost=1514538332][/doublepost]

You raise a valid point . Apple has omitted to state the speed , they just claims is x faster etc.

Untill the next IOS update, just before a "new" Iphone comes out?

 

[Delgibbons]

This would be monumental. Same with Android. Like a system restore point. I read some posts on here stating the throttling is a new practice.....My first iphone was a 3G. It was awesome. I did all the updates and then the OS slowed to a CRAWL (not useable) so I got a new phone. Not an iphone. What I learned from that experiment is to only update computer software if I absolutely have to because at the end of the day, new software is optimized for new hardware so to keep things running as long as possible I just don't update the software on dated hardware. Unless the device forces me to which is usually the case on iOS.

But what about the keynote "iOS isn't fragmented" pie chart.

Are Apple users agreeing now that having the ability to have different OS software versions is actually..... advantageous?!

 

[TokMok3]

Tim Cook sold $43M worth of company stock on August. I wonder why he did that?

 

[gijoeinla]

You’re completely right. I don’t HAVE to upgrade. However I bought the 6S Plus because it was the fastest and latest iPhone at the time it was released. I expect it to remain as fast as I bought it. I understand that newer phones have been released that far out perform my older 6S Plus, but this is the exact argument. I was more than happy with its performance. It worked perfectly fine for how I used it... until Apple decided to intentionally clipped its wings... without asking me first!

Hmmm they *force* you to upgrade your software? No —-that too you do by choice.

Go enjoy your Samesong that is controlled by your *carrier* and leaves your device wide open to global exploits without ANY regard about your security whatsoever.

One last thing. The vast majority of *iphone* “owners” are really “lessees” like me and have a brand new phone each and every year or upgrade cycle - again by choice— and aren’t impacted at all. At all.

When my $3000 LG refrigerator breaks down once the warranty ends am I gonna cry conspiracy? See how far you get at LG. My 2014 Ford Explorer — a $60k car — after 2 years ALL the door seals literally shredded away - all of them — I paid for a bumper to bumper extended warranty — I was 2000 miles over the limit of the warranty — Ford wants $1400 to replace them... tell me — who do I complain to about it ? You? What are you gonna do about it?

Many of you scream “Oh the injustice of Apple”... omg.

Baloney. Apparently many here live in some sort of Apple only bubble. Bull. We are all being ripped off left and right each and every day in far more heinous ways than this nothing scandal.

I can say with a certainty - the majority of us are LUCKY there is still an Apple to go in this corrupt world we live in.

 

[Jsameds]

" Apple apologizes "......no apple doesnt apologizes, Apple is scaired of all the law suits against them, wich they KNOW they will loose, and maybe the fact comes out they have been doing this for years!

So now they show their " kindness " you only have to pay $ 29.00 for a new battery!! On wich they STILL earn about $ 10,00
Apple should shame their eyes out for practice like this, they should supplied a battery change for free and HOPE their customers will ever come back to a company who, more and more, stands for swindle!!
[doublepost=1514538332][/doublepost]

Untill the next IOS update, just before a "new" Iphone comes out?

The battery would have needed replacing regardless. They owe you nothing.

 

[mi7chy]

Yes. Reddit did an analysis on this. Battery cost was $4.20 or so. Apple makes a profit from this.

They're not top tier Panasonic, Sanyo, LG Chem, etc. so I wouldn't pay more than $5 for them.

iPhone 8 - Huapu Technology (Changshu) Inc

iPhone 7 - Huapu Technology (Changshu) Inc

iPhone 6S - Huapu Technology (Changshu) Inc

iPhone 6 - Huizhou Desay Battery Co LTD

 

[Altis]

They do. It’s called an iPad Pro. Because that’s the power level (and battery size) that Apple’s newest arm64 processor cores are designed up to. Probably even higher than that (laptop battery for an ARM MacBook???). Everything else smaller requires significant downclocking and/or power management.

And those higher capacity batteries degrade just like the thinner ones, so no gain there.

Nobody is saying that larger batteries don't degrade.

A bigger battery can deliver higher current. You can design it to have no issues running the CPU at full capacity even when the battery is down to 70% health.

Right now, it barely takes any reduction in battery health to trigger a throttling. It's dismal.

 

[zahuh]

does this same concept of iPhone losing battery power happen to Macs?

 

[Aussi3]

I never heard of people complaining about their iPhones crashing. I heard more complaints about the headphone jack being removed. But Apple listens to their loyal customers right?!

Go to Samesung if you want your stupid headphone jack lol I’m perfectly fine with AirPods

 

[Altis]

Note that 80% for Li-ion technology is not healthy, but very near end-of-life.

80% is the threshold that Apple will not replace above because they consider it "Healthy".

It's also well below where the throttling actually starts happening.

And 80% could very well be fine if the initial design engineered the device to function fine at that level (obviously with shorter runtimes).

 

[TokMok3]

does this same concept of iPhone losing battery power happen to Macs?

Yes, but they don't get slower for that.

 

[clauzzz203]

Note that 80% for Li-ion technology is not healthy, but very near end-of-life.

My mother has a 4S at 45% battery health, gets daily use just fine. No throttling, lasts half as much just as expected.

If newer phones cant handle 80%-90% thats a design flaw, scam and cover-up. At the 29$ expense of the customer nonetheless.

 

[justperry]

Nobody is saying that larger batteries don't degrade.

A bigger battery can deliver higher current. You can design it to have no issues running the CPU at full capacity even when the battery is down to 70% health.

Right now, it barely takes any reduction in battery health to trigger a throttling. It's dismal.

A bigger battery does not necessarily deliver a higher current, if it's the same tech it probably delivers the same maximum current, it does however hold more energy, that's different.

 

[zahuh]

Yes, but they don't get slower for that.

thanks for your reply! Why don't they get slower? Apple doesn't slow the computer down if the battery on a Mac is unhealthy?

 

[justperry]

My mother has a 4S at 45% battery health, gets daily use just fine. No throttling, lasts half as much just as expected.

It (4S) needs less (maximum) current cause there's a less demanding CPU inside.

 

[clauzzz203]

It (4S) needs less (maximum) current cause there's a less demanding CPU inside.

Then put in a less demanding cpu in the new phones. Or a larger battery. And don’t hide the underdesign.